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Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: littlevoices
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Old Nov 7, 2017, 2:06 am
  #1231  
sxc
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Originally Posted by HaikalS
Actually quite curious - what are some good food options you like at HKIA? All I've been to is the food court! (which is actually not bad)
You can discuss the airport facilities in this forum:

https://www.flyertalk.com/forum/hong-kong-macau-436/
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Old Nov 9, 2017, 9:11 am
  #1232  
 
Join Date: Jul 2017
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I always see pics of Cathay Delight in HKIA CX J lounges but haven't actually seen an option to order it anywhere (or maybe I haven't looked hard enough). Anyone can do a quick list of where to order it at each of the different lounges?
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Old Nov 9, 2017, 1:30 pm
  #1233  
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Originally Posted by somemale
I always see pics of Cathay Delight in HKIA CX J lounges but haven't actually seen an option to order it anywhere (or maybe I haven't looked hard enough). Anyone can do a quick list of where to order it at each of the different lounges?
You can head to the bar in each lounge.
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Old Nov 9, 2017, 6:11 pm
  #1234  
 
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Originally Posted by HaikalS
Actually quite curious - what are some good food options you like at HKIA? All I've been to is the food court! (which is actually not bad)
For junk/fast food, airside you have McDonald's, Popeye's and Cafe de Coral. Landside you have McDonald's and Burger King.

For something not as awful for your lifespan, I'm partial to Crystal Jade Xiao Long Bao landside, and Caviar House airside. I might get flamed saying this, but I don't mind Pizza Express either airside. Agnes B also works.

T​​​​he convenience thing about the food court and Caviar House airside is they are both located right next to immigration/security, so you don't have to ever go out of your way regardless of the gate.

I will add, it was a real tragedy when Burger King left airside in favor of McDonald's. Someone on here recently mentioned the "slipping standards" of food in the CX F lounges , on account of seeing a Big Mac wrapper in the lounge. No doubt that poster's poor impression comes from the fact the wrapper was a Big Mac and not a Whopper. I've consumed not a small amount of double Whoppers and Champagne in Wing F back in those glorious days.
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Old Nov 10, 2017, 10:23 pm
  #1235  
 
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Originally Posted by QRC3288
I've consumed not a small amount of double Whoppers and Champagne in Wing F back in those glorious days.
Hello. Brother (or, Sister)!
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Old Nov 12, 2017, 1:59 pm
  #1236  
 
Join Date: Oct 2014
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Just to clarify. Flying CX JFK-YVR in F. I'll get access to AA Flagship Dining at JFK, correct?
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Old Nov 12, 2017, 3:26 pm
  #1237  
 
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Originally Posted by Single_Flyer
Just to clarify. Flying CX JFK-YVR in F. I'll get access to AA Flagship Dining at JFK, correct?
Yes
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Old Nov 12, 2017, 6:34 pm
  #1238  
 
Join Date: Jul 2012
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Quick question

Does a CX SL have access to any lounges at SYD (bearing in mind there are no CX operated lounges there?). Remember that CX do print out lounge invite for their elites but unsure if SL will get access
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Old Nov 12, 2017, 7:17 pm
  #1239  
sxc
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Originally Posted by ermen
Quick question

Does a CX SL have access to any lounges at SYD (bearing in mind there are no CX operated lounges there?). Remember that CX do print out lounge invite for their elites but unsure if SL will get access
If you are flying CX, yes you will get access to the QF J lounge.
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Old Nov 12, 2017, 7:20 pm
  #1240  
 
Join Date: Nov 2006
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Originally Posted by ermen
Quick question

Does a CX SL have access to any lounges at SYD (bearing in mind there are no CX operated lounges there?). Remember that CX do print out lounge invite for their elites but unsure if SL will get access
CX SL departing on CX can have access to CX's designated lounge, in this case, should be QF lounge.
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Old Nov 16, 2017, 3:04 pm
  #1241  
HAF
 
Join Date: Jan 2008
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Posts: 395
Originally Posted by lionelhutz
The Cabin is the least of the CX lounges at HKG, I would suggest any of the others. There is less space and fewer food options. I like the Pier, but the Bridge, the Wing or the Qantas lounge are good too.

I don't think there is an Admirals Club at HKG.
I am connecting from HYD-HKG-SFO on J with four hours 9am-1pm ... in HKG to experience the lounges; during my past visit i spent time at the bridge and then qantas which i loved due to how quiet it is at that time in the day, and also because of the excellent food options. would you think from the perspective of enjoying a nice shower, food and having space/ quiet bridge and qantas are still the way to go in late morning hours?

--HAF
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Old Nov 16, 2017, 3:08 pm
  #1242  
 
Join Date: Sep 2013
Posts: 525
Originally Posted by HAF
I am connecting from HYD-HKG-SFO on J with four hours 9am-1pm ... in HKG to experience the lounges; during my past visit i spent time at the bridge and then qantas which i loved due to how quiet it is at that time in the day, and also because of the excellent food options. would you think from the perspective of enjoying a nice shower, food and having space/ quiet bridge and qantas are still the way to go in late morning hours?

--HAF
Check out the Pier in the midfield part of the airport. It's got Aesop shower products, 5 different areas to experience (relaxation, tea, bar, noodle bar, restaurant), and there are quiet areas of the lounge that you can enjoy.
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Old Nov 29, 2017, 1:58 pm
  #1243  
 
Join Date: Jan 2011
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hi folks, i am OWS .. I will be flying out of HKG @7pm CX flight and my guest will be flying out @1am on a CX flight .. my question is can i visit multiple lounges with my guest ... and leave him in the last lounge for extra few hours as I leave before him ...
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Old Nov 29, 2017, 2:50 pm
  #1244  
 
Join Date: May 2017
Posts: 25
Ok...sorry but this is my first time in HKG First lounge! Should I just visit CX ones, or maybe even just the Wing? Or should I go to other OW' lounges too? First time CX First HKG - NRT. 🤫
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Old Nov 29, 2017, 4:19 pm
  #1245  
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Originally Posted by milkbottlec
Ok...sorry but this is my first time in HKG First lounge! Should I just visit CX ones, or maybe even just the Wing? Or should I go to other OW' lounges too? First time CX First HKG - NRT. 🤫
CX F Pier. If you have time, CX F wing (not really worth it IMO unless you want a bath). Other oneworld lounge is QF, but it's a biz class lounge, as are all the other CX lounges.
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