Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

Old Jul 25, 2017, 11:53 pm
  #1141  
 
Join Date: Nov 2013
Location: Berkeley, CA
Programs: United, Copa, Hyatt, Hilton, SPG, Marriott, Hertz, Avis
Posts: 10
Great. Thank you both. That's what I was thinking but so helpful to get confirmation.
ManSeekingMiles is offline  
Old Aug 9, 2017, 5:02 am
  #1142  
 
Join Date: Aug 2017
Programs: CX
Posts: 28
Lounge Access Question

Hello FT!

Long time lurker, first time poster.

Just have a question - I know its been asked before in a different way but if I am arriving on a KA F flight (PVG-HKG) and going onto a CX J flight on the same day, do I have access to F lounges in Hong Kong?

Cheers
rli987123 is offline  
Old Aug 9, 2017, 5:21 am
  #1143  
 
Join Date: May 2015
Location: WAS, SZX, HKG
Programs: AS MVP Gold 75K, CX Green
Posts: 735
Technically no.
shd9 is offline  
Old Aug 9, 2017, 5:36 am
  #1144  
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Location: Hong Kong
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Posts: 11,017
As stated, no. Only Long-haul F transiting to short-haul J gets F lounge access.
christep is offline  
Old Aug 9, 2017, 6:36 am
  #1145  
 
Join Date: Sep 2014
Posts: 5
Hi all

I've got a smilar question. I have an international flight in F with CX, and then onward flight in KA. It's all booked in F, but the onward flight is in J. Do i have access to the F lounge during the transit?

best regards
andy72 is offline  
Old Aug 9, 2017, 6:51 am
  #1146  
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If the CX flight is "long haul" (5+ hours) then yes. Otherwise, no.
christep is offline  
Old Aug 9, 2017, 7:08 am
  #1147  
 
Join Date: Sep 2014
Posts: 5
thanks christep

CX flight is 11+ hours ZRH-HKG. So that's good news
andy72 is offline  
Old Aug 9, 2017, 9:07 am
  #1148  
 
Join Date: Jan 2017
Location: BNE
Programs: CX DM
Posts: 25
Originally Posted by andy72
thanks christep

CX flight is 11+ hours ZRH-HKG. So that's good news

hi mate, just curious which day is your cx382 booked in?
360cisitalia is offline  
Old Aug 10, 2017, 3:40 am
  #1149  
 
Join Date: Sep 2014
Posts: 5
Originally Posted by 360cisitalia
hi mate, just curious which day is your cx382 booked in?
It's on 22 November
andy72 is offline  
Old Aug 10, 2017, 11:07 am
  #1150  
 
Join Date: Mar 2012
Location: Boulder
Programs: AA Plat, CX Silver
Posts: 2,361
Follow-on: does long-haul F connecting same-day to long-haul J get F lounge access?

SFO-HKG-AKL specifically.
txflyer77 is offline  
Old Aug 10, 2017, 4:17 pm
  #1151  
 
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
Originally Posted by txflyer77
Follow-on: does long-haul F connecting same-day to long-haul J get F lounge access?

SFO-HKG-AKL specifically.
Yes. Please search!
QRC3288 is offline  
Old Aug 11, 2017, 8:54 am
  #1152  
 
Join Date: Apr 2012
Location: District of Columbia
Programs: UA: 1K, AA: Gold, Hilton: Diamond, Marriott: Plat Premier, Hertz: Pres Circle
Posts: 122
Hey guys - hoping someone can offer some advice.

Will be arriving from LAX - HKG in November in J class and am a AA ExecPlat (OW Emerald) -- (SW's cleared at Booking!!!). Scheduled arrival in HKG is 7:45a . Will be booking a separate flight for our arrival date from HKG - SGN or HAN. Apparently CX codeshares with Vietnam Airlines on this route, but the flights booked with a CX flight number are $500 each way vs. $130 if booked as Vietnam Airlines flight numbers.

If I cheap out and buy the flight with the Vietnam Airlines flight number, since they are codeshare partners on this route will I have CX lounge access on account of my continuing flight and OW Emerald Status? Per the CX Website: "Vietnam Airlines - Codeshare covers Vietnam Airlines flights between Hong Kong and Hanoi and Ho Chi Minh City as well as Cathay Pacific flights between Hong Kong and Ho Chi Minh City." If that wouldn't get me lounge access on the layover, will by arrival flight on AA in Business count to get me lounge access before my departure?

If none of those options would work to get into the lounges on my layover, I can use some Chase Ultimate reward points and transfer to BA Avios and book a CX flight for 2,500 avios and $100 USD.

Appreciate your suggestions. Thanks!!!

Appreciate the feedback.
pdxdtm is offline  
Old Aug 11, 2017, 3:27 pm
  #1153  
 
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
To the poster above:

The answer is "no" and "no". Neither scenario you hope for gets you in the CX lounges. Codeshares don't count the operating carrier does. And inbound J / F flights only get you access if you're departing on a same-day OW metal flight.

The only proposal that will get you access is doing your credit card point transfer and flying CX or KA metal. Good luck.
QRC3288 is offline  
Old Aug 11, 2017, 4:13 pm
  #1154  
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Can a passenger with a CX-operated/marketed boarding pass access the QF or BA lounge at SIN?
The OneWorld site states that only pax with BA/QF boarding passes may enter.
warakorn is offline  
Old Aug 11, 2017, 4:20 pm
  #1155  
 
Join Date: Oct 2012
Location: LCA/KUL/RGN
Programs: RJ Gold, AZ E+, Air Asia Platinum
Posts: 2,187
Originally Posted by warakorn
Can a passenger with a CX-operated/marketed boarding pass access the QF or BA lounge at SIN?
The OneWorld site states that only pax with BA/QF boarding passes may enter.
Yes they can.
Rami Tamimi is offline  

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