Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: littlevoices
All signed in members are invited to contribute to this wikipost, and may minimize or maximize wikis by using the +/- functions in the upper right hand corner.


Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka what are my choices)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka what are my choices)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
Print Wikipost

Lounge Access and other Lounge FAQs

Old Aug 16, 2015, 4:09 pm
  #466  
 
Join Date: Aug 2012
Programs: BA, Bonvoy, ALL
Posts: 94
I did some search in the thread but didn't find any answer and would like to know if Cathay Lounge will give me access in the following scenario:

If I am a OneWorld Sapphire (BA Silver) traveling on CX flight which is linked to an AA FFP number(no status), can I still get access to Cathay Lounges through my trip?

Many thanks!
klimike is offline  
Old Aug 16, 2015, 4:12 pm
  #467  
 
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Originally Posted by boarding_pass
Question re:lounge access for mixed classes. I am booked MNL-BKK then SIN-MNL via CX J on one (open jaw) PNR. F is offered in both HKG-BKK and SIN-HKG (the CX 714 red-eye flight) so I am considering to request for upgrade to F using Asia Miles. Will I get access to Pier F lounge for both stopovers even the MNL flights are just in J?

I am aware of the OW policy but I am a bit confused as all segments are just international short haul below 5 hours. Any specific CX policy?
HKG-BKK: You have access to F lounge (Pier or Wing)
HKG-MNL: Technically no, but it doesn't hurt to ask. See QRC3288's comment to an earliest post below:

Originally Posted by QRC3288
yikes. i don't think any of you are technically allowed in the F lounge.

however, you can try explaining your situation at the front desk and if they're in a good mood they might accommodate. in fact, they might even be confused and let you in regardless. although technically i think the OW policy is long-haul F, I doubt they see many passengers in your situation.

let us know how it goes.
cxfan1960 is offline  
Old Aug 16, 2015, 4:52 pm
  #468  
FlyerTalk Evangelist
 
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,399
Originally Posted by klimike
I did some search in the thread but didn't find any answer and would like to know if Cathay Lounge will give me access in the following scenario:

If I am a OneWorld Sapphire (BA Silver) traveling on CX flight which is linked to an AA FFP number(no status), can I still get access to Cathay Lounges through my trip?

Many thanks!
You should be able to show your OWS card and get entry.
LHR/MEL/Europe FF is offline  
Old Aug 16, 2015, 4:54 pm
  #469  
FlyerTalk Evangelist
 
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,399
Originally Posted by cxfan1960
HKG-BKK: You have access to F lounge (Pier or Wing)
HKG-MNL: Technically no, but it doesn't hurt to ask. See QRC3288's comment to an earliest post below:
I thought (per the wiki) that connections on CX were handled slightly differently to OW rules? Ie, arriving CX F and connecting to CX or KA, you would be granted lounge access dependent on the arriving flight, regardless of flight length?
LHR/MEL/Europe FF is offline  
Old Aug 17, 2015, 12:15 am
  #470  
 
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Originally Posted by LHR/MEL/Europe FF
I thought (per the wiki) that connections on CX were handled slightly differently to OW rules? Ie, arriving CX F and connecting to CX or KA, you would be granted lounge access dependent on the arriving flight, regardless of flight length?
CX had the policy of allowing lounge access according to the long haul class if transiting to a short-haul flight way before OW made that the policy, but I don't think that applies to short-haul to short-haul transfers. I might be wrong, and it doesn't hurt to try.
cxfan1960 is offline  
Old Aug 17, 2015, 1:41 am
  #471  
 
Join Date: Mar 1999
Location: SFO
Programs: United 1K
Posts: 2,264
It's Monday morning and I'm at the Paris Cathay Pacific lounge. Very impressed they have Piper-Heidsieck champagne!!!!
jaguar is offline  
Old Aug 17, 2015, 7:54 pm
  #472  
Ambassador, Hong Kong and Macau
 
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,671
CX HKG denies MPO GO lounge access on JL codeshare

http://hk.on.cc/hk/bkn/cnt/news/2015...00822_001.html
percysmith is offline  
Old Aug 18, 2015, 10:26 am
  #473  
 
Join Date: May 2015
Posts: 234
Is CX lounge in FRA located in non-Schengen area?
boarding_pass is offline  
Old Aug 18, 2015, 2:50 pm
  #474  
 
Join Date: May 1998
Posts: 6,790
It's after passport control (i.e., airside)

http://www.cathaypacific.com/cx/en_H...tails.FRA.html
Counsellor is offline  
Old Aug 19, 2015, 11:05 am
  #475  
 
Join Date: May 2015
Posts: 234
Thanks Counsellor. Won't be able to use the lounge though when flying airberlin FRA to TXL.
boarding_pass is offline  
Old Aug 19, 2015, 11:06 am
  #476  
 
Join Date: May 2015
Posts: 234
Originally Posted by jaguar
It's Monday morning and I'm at the Paris Cathay Pacific lounge. Very impressed they have Piper-Heidsieck champagne!!!!
It's also the same champagne served in the new CX lounge in MNL!^
boarding_pass is offline  
Old Aug 19, 2015, 1:12 pm
  #477  
formerly gemini573
 
Join Date: Jun 2003
Location: LAX, HKG, and BKK
Programs: CX Emerald, WOH Globalist, Marriott Platinum, AA Lifetime Platinum, Virtuoso, Prive, STEPS, STARS
Posts: 2,233
Originally Posted by 98103
To what degree is moving between the lounges permitted? I have a layover of nearly 18hours (0600 until 2350) and since I was in HKG two months ago, I don't feel the need to transit into town. Is it possible to visit a lounge for several hours, then move about the terminal and finish the transit at another lounge? (In F to HKG, J to JNB).
18 hours? Why don't you get a room at the Regal? You can visit all 6 but you'll probably get bored after the second one.

It's like going to a country to visit temples. They all look the same after the third one.
77W_12A is offline  
Old Aug 22, 2015, 8:12 am
  #478  
 
Join Date: Nov 2012
Location: NYC
Programs: Marriot Am, MU Pt
Posts: 3,092
Even if you're already been in town before, there are still stuff to do I would think in the city more than 18 hours in the airport.
alphaod is offline  
Old Aug 27, 2015, 1:14 am
  #479  
 
Join Date: Aug 2014
Posts: 261
Curious about the Cathay Arrivals lounge in HKG and left luggage.

Arriving from Perth at 7.30am on CX in J - so should have access

Our connecting flight isn't until 19 hours later (also CX J).

Are we able to leave our hand luggage in the lounge and pick it up at say 10.30pm that night? (I note that the lounge closes at midnight). Our cabin baggage is checked all the way through.

Edit: I should add that i will have access to the other airside lounges - so perhaps before clearing immigration, one of these lounges may be better?? Though is there an issue then getting "out" of the airport?

Last edited by baggyred; Aug 27, 2015 at 1:23 am
baggyred is offline  
Old Aug 27, 2015, 2:11 am
  #480  
 
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Originally Posted by baggyred
Curious about the Cathay Arrivals lounge in HKG and left luggage.

Arriving from Perth at 7.30am on CX in J - so should have access

Our connecting flight isn't until 19 hours later (also CX J).

Are we able to leave our hand luggage in the lounge and pick it up at say 10.30pm that night? (I note that the lounge closes at midnight). Our cabin baggage is checked all the way through.

Edit: I should add that i will have access to the other airside lounges - so perhaps before clearing immigration, one of these lounges may be better?? Though is there an issue then getting "out" of the airport?
You can access The Arrival as you are arriving in CX J with more than four hours of layover.

You can leave your luggage at The Arrival Just remember to pick in up before lounge closes. (BTW, I am confused. If your cabin luggage is checked all the way through, that sounds like checked luggage to me )

While you can access the airside lounges, there is more hassle. It can add an hour easily because of transfer, and waiting for CX to send someone to escort you back to the arrival level. If HKIA is closing this loophole one day, you will be stuck airside for 19 hours.
cxfan1960 is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.