Lounge Access and other Lounge FAQs

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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

Yes it's possible, but difficult now: have a look at discussion at this thread: Using HKG departure-side lounges before clearing immigration
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Old Aug 29, 18, 11:46 am
  #1426  
 
Join Date: Jun 2015
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Originally Posted by percysmith View Post
(Must it be same flight?)
No, OW flights work.
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Old Aug 29, 18, 12:42 pm
  #1427  
 
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Originally Posted by andersonCooper View Post
No, OW flights work.
Can you explain?
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Old Aug 29, 18, 12:44 pm
  #1428  
 
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Originally Posted by wallertown View Post


Can you explain?

If you take CX and your guest take BA, it will work.

Thai - no.

Last edited by andersonCooper; Aug 29, 18 at 12:51 pm
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Old Aug 29, 18, 1:19 pm
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Originally Posted by andersonCooper View Post
If you take CX and your guest take BA, it will work.

Thai - no.
Perfect. Thank you.
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Old Aug 29, 18, 1:49 pm
  #1430  
 
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2am Flight

I have a 2am flight from HKG - I noticed the lounge opening hours on the Cathay website are until 00:30 but some threads on here mention that the Deck is open until the last departure. Is that still accurate?

I would probably try to get to the airport around 9pm the evening before to be able to shower, have a few drinks, etc. Any issues with getting through security “day before” departure (I.e before midnight when the flight is at 2am that morning).
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Old Aug 29, 18, 3:16 pm
  #1431  
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Originally Posted by absoluy View Post
I have a 2am flight from HKG - I noticed the lounge opening hours on the Cathay website are until 00:30 but some threads on here mention that the Deck is open until the last departure. Is that still accurate?

I would probably try to get to the airport around 9pm the evening before to be able to shower, have a few drinks, etc. Any issues with getting through security “day before” departure (I.e before midnight when the flight is at 2am that morning).
'Same day' means 'same airport day' which ends about 2-3am. So no problems going through at 9pm for a 2am flight.

There will be a lounge to handle these late departures.
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Old Aug 29, 18, 8:04 pm
  #1432  
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Originally Posted by percysmith View Post
No. Definitely not Thai

(Must it be same flight?)
No, it doesn't have to be same flight, but, in principle, the guest cannot remain in the lounge without the person who guested them in, so it works better if the guest's flight is the earlier one. In practice I don't think this is policed.
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Old Sep 6, 18, 7:09 pm
  #1433  
 
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Flying HKG-PUS on KA
From previous departures, it seems most flights leave from gates 500ish. What would be the best lounge option for me if I'm looking to get in a quick breakfast before the flight?
I'm also open to visiting the QF lounge as well if food/distance is better. Thanks very much in advance!

EDIT: Best option in terms of commute time to gate
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Old Sep 9, 18, 6:11 am
  #1434  
 
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Hi, all.
I have 2 separate award ticket, which are LAX-HKG in F and HKG-MNL in Y.
I have been reading this super long thread. Just want to confirm
1) I will get both boarding pass in LAX with baggage tag all the way to MNL, right?
2) I can get F lounge pass in LAX, right? If not, I just show them both of the boarding pass? Does there anyone have denied access to F lounge in HKG in similar case?

Thank you
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Old Sep 9, 18, 6:29 am
  #1435  
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If you are doing a same day transit in HKG then yes, you get access to the F lounges. But if you have a stopover in HKG then you get nothing.

From https://www.oneworld.com/ffp/lounge-access (and also from the Wiki in this thread)

Connecting between oneworld marketed and operated flights:
  • First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul (a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours) and an international short haul or domestic flight (and vice-versa).
  • Lounge access will be determined on the international long haul ticketed flight (either First of Business Class) regardless of the ticketed class of travel on the international short haul or domestic flight.
  • You must be prepared to show your boarding pass or itinerary showing travel in First or Business class on the international long haul flight, in order to access the lounge before your international short haul or domestic flight.
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Old Sep 10, 18, 1:41 am
  #1436  
 
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Originally Posted by absoluy View Post
I have a 2am flight from HKG - I noticed the lounge opening hours on the Cathay website are until 00:30 but some threads on here mention that the Deck is open until the last departure. Is that still accurate?

I would probably try to get to the airport around 9pm the evening before to be able to shower, have a few drinks, etc. Any issues with getting through security “day before” departure (I.e before midnight when the flight is at 2am that morning).
The Deck is open till last flight of day is about to board, which I believe is CX745 to DXB.
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Old Sep 10, 18, 6:00 am
  #1437  
 
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Originally Posted by ernestnywang View Post
The Deck is open till last flight of day is about to board, which I believe is CX745 to DXB.
Although The Deck is open they do close the bar around 12:30 and the food options are limited vs. what they offer during the rest of their opening hours.
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Old Sep 25, 18, 6:44 am
  #1438  
 
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Will be flying on CX178 (MEL-HKG) in February. This is a 01:05 departure.

Will the CX (or QF F) lounge be open at MEL until just before departure? CX website suggests MEL lounge closes at 23:30 ish

Thanks for your help
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Old Sep 25, 18, 7:20 am
  #1439  
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Originally Posted by secretplantofightinflation View Post
Will be flying on CX178 (MEL-HKG) in February. This is a 01:05 departure.

Will the CX (or QF F) lounge be open at MEL until just before departure? CX website suggests MEL lounge closes at 23:30 ish

Thanks for your help
The CX lounge will be open until passengers go to board the flight - 30 mins prior sounds about right. The QF lounge may close before. At the moment (September) the QF lounge states it's open until 2245. Not sure if that changes seasonaly.
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Old Sep 25, 18, 7:50 am
  #1440  
 
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Perfect, thanks v much
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