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Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

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Old Dec 5, 2017, 8:18 pm
  #1261  
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Originally Posted by 24left
Hmmmm. Let me see if I understand this.....
You scored a bunch of CX F tickets.
But you want access to the Cabanas 2 days after you arrive in HKG
Yeah, and they're departing in the middle of the afternoon apparently for AKL. Really shouldn't even be much of a reason to need to take a shower in the lounge.
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Old Dec 5, 2017, 8:48 pm
  #1262  
 
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Originally Posted by ijgordon
Yeah, and they're departing in the middle of the afternoon apparently for AKL. Really shouldn't even be much of a reason to need to take a shower in the lounge.
I don't play football but if the 49ers invited me onto the field you'd better believe I'd strap up.
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Old Dec 5, 2017, 9:05 pm
  #1263  
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Originally Posted by llcooljayce
I appreciate the comments and they seem to echo the information from the CX call centre but I didn't think there was any chance to get 2F much less 3F ... so I'm still holding out hope.
Actually it's not THAT unusual to find last minute CX award F in > 1 quantities. What's well nigh impossible is CX award F > 1 for partners much in advance.

Anyways...

https://www.flyertalk.com/forum/cath...er-thread.html
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Old Dec 17, 2017, 9:17 pm
  #1264  
 
Join Date: Sep 2016
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CHC lounge access

I am OWE and will be flying CHC-HKG in premium economy on a CX marketed and operated flight. Will I have any lounge access in CHC? There does not appear to be any OW lounge there.

(I do have Priority Pass, but oddly the Manaia lounge is closed in the middle of the day and is useless for an early afternoon departure.)

The CX site shows some kind of partnership with the NZ lounge in CHC but does not explicitly state the access rules. Will CX issue an invitation for OWE, or only for J pax?

If I go by the general rules here, it looks like OWE flying on CX in any cabin should have access to partner (e.g., NZ)-operated lounges. In the table for "oneworld frequent flyers", the footnote "Lounge access is limited to lounges operated by CX/KA only" is attached to "oneworld carrier" flights but not to "Cathay Pacific" flights, implying that OWE CX pax can access lounges not operated by CX/KA.
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Old Dec 17, 2017, 9:53 pm
  #1265  
 
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Originally Posted by FlyingEgghead
I am OWE and will be flying CHC-HKG in premium economy on a CX marketed and operated flight. Will I have any lounge access in CHC? There does not appear to be any OW lounge there.

(I do have Priority Pass, but oddly the Manaia lounge is closed in the middle of the day and is useless for an early afternoon departure.)

The CX site shows some kind of partnership with the NZ lounge in CHC but does not explicitly state the access rules. Will CX issue an invitation for OWE, or only for J pax?

If I go by the general rules here, it looks like OWE flying on CX in any cabin should have access to partner (e.g., NZ)-operated lounges. In the table for "oneworld frequent flyers", the footnote "Lounge access is limited to lounges operated by CX/KA only" is attached to "oneworld carrier" flights but not to "Cathay Pacific" flights, implying that OWE CX pax can access lounges not operated by CX/KA.
Yes, you will have access. CX will issue a lounge invitation for you.
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Old Dec 18, 2017, 2:01 am
  #1266  
 
Join Date: Sep 2016
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Originally Posted by DMPHL
Yes, you will have access. CX will issue a lounge invitation for you.
Thanks for the guidance!
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Old Dec 21, 2017, 4:44 am
  #1267  
 
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Trying to figure out if I'll have J/F lounge access in HKG and couldn't find an itinerary similar to mine.
BOS-HKG CX F
HKG-HGH MU Y (separate ticket departing same day as arrival in HKG)

I am considering purchasing the HKG-HGH ticket in MU Y or KA J. The rules make it clear KA J (or even KA Y) should still get F access, correct? How about the MU Y option, still eligible for CX F lounges?
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Old Dec 21, 2017, 5:00 am
  #1268  
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Fo KA, correct - if a same day connection then you get CX F lounge access at HKG.

But MU is not a oneworld airline. The only lounge access in HKG which you would have if taking MU to HGH is the CX Arrival Lounge (which is landside, and nothing special).
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Old Dec 21, 2017, 5:02 am
  #1269  
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Originally Posted by hypertext
Trying to figure out if I'll have J/F lounge access in HKG and couldn't find an itinerary similar to mine.
BOS-HKG CX F
HKG-HGH MU Y (separate ticket departing same day as arrival in HKG)

I am considering purchasing the HKG-HGH ticket in MU Y or KA J. The rules make it clear KA J (or even KA Y) should still get F access, correct? How about the MU Y option, still eligible for CX F lounges?
KA J or KA Y gets you F lounge access. MU Y gets you nothing (well, it would still get you access to CX's arrivals lounge, but this is land-side, and tiny).

Otherwise CX lounges are not arrivals lounges, so swapping alliances to skyteam grants you no access.
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Old Dec 21, 2017, 12:57 pm
  #1270  
 
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Thanks for the info. So, in theory, any onward flight on a oneworld airline should work for F lounge access, even in Y and with no status? E.g. AY, MH or something?
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Old Dec 21, 2017, 1:22 pm
  #1271  
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Originally Posted by hypertext
Thanks for the info. So, in theory, any onward flight on a oneworld airline should work for F lounge access, even in Y and with no status? E.g. AY, MH or something?
Sort of - but not always.

Oneworld lounge access rules cover situations where passengers are connecting to/from long-haul flights to/from short-haul flights. Long haul is defined as over five hours. Short-haul less than five hours. In these situations you can access the lounge relevant to the class of travel on the long haul flight.

So connecting off long haul F and connecting to a short haul flight in Asia you would get F lounge access. But arriving off a long haul flight and connecting to another long haul flight (for example Finnair) you wouldn't get the same access, because that's long-haul to long-haul. Similarly if you arrived CF F from LAX but were connecting to Qantas biz class to SYD in economy, no access because it's long-haul to long-haul.

CX has slightly better rules for its own connecting passengers (ie CX to CX). If you arrive long haul but are transferring to a long haul with biz class only you will still get access based on the arriving long haul flight.

These rules are based on class of service, status does not play a part.
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Old Dec 21, 2017, 4:56 pm
  #1272  
 
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Originally Posted by LHR/MEL/Europe FF
Sort of - but not always.

Oneworld lounge access rules cover situations where passengers are connecting to/from long-haul flights to/from short-haul flights. Long haul is defined as over five hours. Short-haul less than five hours. In these situations you can access the lounge relevant to the class of travel on the long haul flight.

So connecting off long haul F and connecting to a short haul flight in Asia you would get F lounge access. But arriving off a long haul flight and connecting to another long haul flight (for example Finnair) you wouldn't get the same access, because that's long-haul to long-haul. Similarly if you arrived CF F from LAX but were connecting to Qantas biz class to SYD in economy, no access because it's long-haul to long-haul.

CX has slightly better rules for its own connecting passengers (ie CX to CX). If you arrive long haul but are transferring to a long haul with biz class only you will still get access based on the arriving long haul flight.

These rules are based on class of service, status does not play a part.
I asked upthread, but any idea how CX-marketed, PG-operated J fits into this? SFO-HKG in F (award) connecting to paid PG J HKG-USM (CX 6501, bought on CX.com in D-class).

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Old Dec 22, 2017, 1:38 am
  #1273  
 
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Originally Posted by ps9a


I asked upthread, but any idea how CX-marketed, PG-operated J fits into this? SFO-HKG in F (award) connecting to paid PG J HKG-USM (CX 6501, bought on CX.com in D-class).

Per Hong Kong Airport - Bangkok Airways and https://www.hongkongairport.com/eng/...e-lounges.html, I believe the designated lounge would be the HX lounge (Club Bauhinia). Nonetheless, I think you can politely ask CX lounge if they would let you in, especially because you will have a CX-stock boarding pass with CX number beneath (probably preceded by "Sold As") the PG number. Please do report back as I (and potentially others) would be interested to know.

Thanks!
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Old Dec 22, 2017, 6:49 am
  #1274  
 
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Originally Posted by ernestnywang
Per Hong Kong Airport - Bangkok Airways and https://www.hongkongairport.com/eng/...e-lounges.html, I believe the designated lounge would be the HX lounge (Club Bauhinia). Nonetheless, I think you can politely ask CX lounge if they would let you in, especially because you will have a CX-stock boarding pass with CX number beneath (probably preceded by "Sold As") the PG number. Please do report back as I (and potentially others) would be interested to know.

Thanks!
Thanks, ernestnywang.
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Old Dec 24, 2017, 1:38 pm
  #1275  
 
Join Date: Dec 2012
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Posts: 398
00:05 Departure

Two previous denials to HKG CX lounges because departure was not "same day" leads me to a question about upcoming flight.

I arrive at 11:00am and depart 00:05am the next day. At what time may I enter the lounge since technically I am not departing same day?
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