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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
The following FAQs are addressed below:
What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:
Departure lounges:
All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.
Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose
Food
For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:
Cathay Pacific Hong Kong Airport Lounges
AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge
Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck
I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
Please see the above section which include details on Admittance policies.
The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
If you do not fall into any of these categories you are out of luck (or you can be guested in).
I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit
Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.
Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.
For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.
Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.
What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread
Transiting through HKG and getting to the lounges
To provide an idea of where the lounges are located throughout the airport:
When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.
Is it possible to visit airside lounges during a transit and then exit the airport?
**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
- Marco Polo Members
- Oneworld status holders
- Business and First Class Passengers
- People not flying Cathay Pacific or Dragonair
- Guests
The following FAQs are addressed below:
- What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
- Which departures lounge should I use?
- I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
- I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
- Can I visit multiple lounges?
- Do operational-upgrades (op-ups) come with upgraded lounge benefits?
- Do mile-upgraded (award) tickets come with lounge benefits?
- What if I want to meet up with fellow FlyerTalkers in CX lounges?
- Transiting through HKG and getting to the lounges
- Is it possible to visit airside lounges during a transit and then exit the airport?
- Transiting through HKG and getting to the lounges
- What if I want to meet up with fellow FlyerTalkers in CX lounges?
- Do mile-upgraded (award) tickets come with lounge benefits?
- Do operational-upgrades (op-ups) come with upgraded lounge benefits?
- Can I visit multiple lounges?
- I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
- I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
- Which departures lounge should I use?
What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:
Departure lounges:
- The Wing - First Class
- The Wing - Business Class
- The Pier - First Class
- The Pier - Business Class
- The Cabin - Business Class - Closed as of 1 May 2018
- The Bridge - Business Class
- The Deck - Business Class
All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.
Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose
Food
- The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
- The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
- The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin.The Cabin is permanently closed.- The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html
For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:
Cathay Pacific Hong Kong Airport Lounges
AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge
Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck
I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
Please see the above section which include details on Admittance policies.
The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
- First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
- Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
- Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
- Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
- Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.
If you do not fall into any of these categories you are out of luck (or you can be guested in).
I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit
Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.
Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.
For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.
Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.
What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread
Transiting through HKG and getting to the lounges
To provide an idea of where the lounges are located throughout the airport:
- The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
The Cabin is near gate 21, centrally located also on the eastern side of the concourse.- The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
- The Pier is on the northwest side of the concourse, nestled among the 60s gates.
- *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.
When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.
Is it possible to visit airside lounges during a transit and then exit the airport?
**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
Lounge Access and other Lounge FAQs
#106
Join Date: Sep 2009
Location: Global
Posts: 5,998
FWIW -
"Enjoy exclusive access to premium airport lounges around the world with oneworld Emerald or Sapphire frequent flyer tier status. Members of oneworld airline frequent flyer programmes with the equivalent of oneworld Emerald or Sapphire tier status can use lounges offered by oneworld airlines when departing on any flight marketed and operated by any oneworld member airline, regardless of cabin class being flown (exceptions are noted below)."
(Source: OneWorld website. Bold/red/underlining mine.)
#107
Join Date: Nov 2013
Programs: BAEC
Posts: 7
BAEC Silver access to Cathay LHR lounge?
Hi there,
Relatively new poster to Flyertalk and hoping someone with more knowledge would be able to help me.
We're flying on a BA flight out of T3 on Economy to Lisbon. We're both OW Sapphire (BAEC Silver and QF Gold) and was wondering if we could enter the Cathay LHR Lounge at T3? I've always been curious to see what their lounge is like but normally the BA flights depart from T5 so have never gotten a chance.
Thanks in advance for any replies!
Relatively new poster to Flyertalk and hoping someone with more knowledge would be able to help me.
We're flying on a BA flight out of T3 on Economy to Lisbon. We're both OW Sapphire (BAEC Silver and QF Gold) and was wondering if we could enter the Cathay LHR Lounge at T3? I've always been curious to see what their lounge is like but normally the BA flights depart from T5 so have never gotten a chance.
Thanks in advance for any replies!
#108
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,405
Hi there,
Relatively new poster to Flyertalk and hoping someone with more knowledge would be able to help me.
We're flying on a BA flight out of T3 on Economy to Lisbon. We're both OW Sapphire (BAEC Silver and QF Gold) and was wondering if we could enter the Cathay LHR Lounge at T3? I've always been curious to see what their lounge is like but normally the BA flights depart from T5 so have never gotten a chance.
Thanks in advance for any replies!
Relatively new poster to Flyertalk and hoping someone with more knowledge would be able to help me.
We're flying on a BA flight out of T3 on Economy to Lisbon. We're both OW Sapphire (BAEC Silver and QF Gold) and was wondering if we could enter the Cathay LHR Lounge at T3? I've always been curious to see what their lounge is like but normally the BA flights depart from T5 so have never gotten a chance.
Thanks in advance for any replies!
access based on oneworld status.
as long as the lounge is open you can go.
#110
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,405
#112
FlyerTalk Evangelist
Join Date: Jul 2000
Location: in the vicinity of SFO
Programs: AA 2MM (LT-PLT, PPro for this year)
Posts: 19,781
Hi guys -- pretty sure I know the answers to this, but just to confirm -- am arriving on J (regional from BKK, award seat) tomorrow and am connecting to a non-OneWorld carrier (DG/SEAir which via merger is now part of Cebu Pacific) with about a 5 hour connection. I'm OW Emerald/AA EXP.
It sounds like I will have access to The Arrival (both on class of service arriving, and on OW status), but that there's no way to get lounge access inside security. Is this correct, or is there some way I can get access to one of the lounges past security based on my arriving flight?
Also, while this is really something for a diferent thread, how long should I allow to get from The Arrival over to Terminal 2 check-in? I've done the T-1 arrivals to T-2 departures walk once before, but don't remember how long it took.
It sounds like I will have access to The Arrival (both on class of service arriving, and on OW status), but that there's no way to get lounge access inside security. Is this correct, or is there some way I can get access to one of the lounges past security based on my arriving flight?
Also, while this is really something for a diferent thread, how long should I allow to get from The Arrival over to Terminal 2 check-in? I've done the T-1 arrivals to T-2 departures walk once before, but don't remember how long it took.
#113
Suspended
Join Date: Dec 2012
Posts: 2,377
It sounds like I will have access to The Arrival (both on class of service arriving, and on OW status), but that there's no way to get lounge access inside security. Is this correct, or is there some way I can get access to one of the lounges past security based on my arriving flight?
Also, while this is really something for a diferent thread, how long should I allow to get from The Arrival over to Terminal 2 check-in? I've done the T-1 arrivals to T-2 departures walk once before, but don't remember how long it took.
Also, while this is really something for a diferent thread, how long should I allow to get from The Arrival over to Terminal 2 check-in? I've done the T-1 arrivals to T-2 departures walk once before, but don't remember how long it took.
5 minutes max.
#114
FlyerTalk Evangelist
Join Date: Jul 2000
Location: in the vicinity of SFO
Programs: AA 2MM (LT-PLT, PPro for this year)
Posts: 19,781
#115
Join Date: Oct 2010
Location: NZ
Programs: AA, UA, QF, TK, EY, NZ
Posts: 447
Ok, I'm flying into HKG in F and departing the next day in J, due to there being no flights with a F cabin at a time I want.. I want to maximise my F lounge time instead of flying out early in the morning (just HKG-TPE anyway).
I'm under the impression that there's a 24hr 'transit' time which exists. If I were to choose a flight which lies just outside of the 24 hr window, would I lose my F check-in/lounge benefits? I can't seem to find any info about this. Or should I just see if the SFO check in agent can print off a F lounge pass for me?
I'm under the impression that there's a 24hr 'transit' time which exists. If I were to choose a flight which lies just outside of the 24 hr window, would I lose my F check-in/lounge benefits? I can't seem to find any info about this. Or should I just see if the SFO check in agent can print off a F lounge pass for me?
#116
Join Date: Jan 2014
Location: NJ
Programs: United Silver, Hyatt, Marriott Gold, HHonors Gold, Amex Plat, Global Entry
Posts: 751
I am flying CX in the end of the month for the first time since 2011 as I usually fly UA EWR-HKG.
My flight from HKG-JFK....Im in J.... CX830....depart 9:20am
Does this flight usually fly from the same range of gates? If so does anyone know what they are? Just want to determine which lounge(s) will be the closest to my gate.
Also I assume my outbound JFK-HKG flight in J still use the BA lounge at JFK?
Thanks in advance
My flight from HKG-JFK....Im in J.... CX830....depart 9:20am
Does this flight usually fly from the same range of gates? If so does anyone know what they are? Just want to determine which lounge(s) will be the closest to my gate.
Also I assume my outbound JFK-HKG flight in J still use the BA lounge at JFK?
Thanks in advance
#117
Suspended
Join Date: Dec 2012
Posts: 2,377
I am flying CX in the end of the month for the first time since 2011 as I usually fly UA EWR-HKG.
My flight from HKG-JFK....Im in J.... CX830....depart 9:20am
Does this flight usually fly from the same range of gates? If so does anyone know what they are? Just want to determine which lounge(s) will be the closest to my gate.
My flight from HKG-JFK....Im in J.... CX830....depart 9:20am
Does this flight usually fly from the same range of gates? If so does anyone know what they are? Just want to determine which lounge(s) will be the closest to my gate.
Yes
#118
Join Date: Jan 2014
Location: NJ
Programs: United Silver, Hyatt, Marriott Gold, HHonors Gold, Amex Plat, Global Entry
Posts: 751
#119
Suspended
Join Date: Dec 2012
Posts: 2,377
Depends what you want for breakfast
Wing offers hot+cold buffet spread such as your basic eggs/sausage/dimsum/ and made to order noodles. While Cabin is more of...deli items and sandwiches, etc. Check the Wiki at the top or I'm sure there's many trip reports laying around somewhere. No showers at Cabin, if that's interest to you. Or you might be interested in visiting QF's new lounge nearby.
Or if you're an early bird and have the time, why not visit 2?...or all 6?
Wing offers hot+cold buffet spread such as your basic eggs/sausage/dimsum/ and made to order noodles. While Cabin is more of...deli items and sandwiches, etc. Check the Wiki at the top or I'm sure there's many trip reports laying around somewhere. No showers at Cabin, if that's interest to you. Or you might be interested in visiting QF's new lounge nearby.
Or if you're an early bird and have the time, why not visit 2?...or all 6?
#120
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
Depends what you want for breakfast
Wing offers hot+cold buffet spread such as your basic eggs/sausage/dimsum/ and made to order noodles. While Cabin is more of...deli items and sandwiches, etc. Check the Wiki at the top or I'm sure there's many trip reports laying around somewhere. No showers at Cabin, if that's interest to you. Or you might be interested in visiting QF's new lounge nearby.
Or if you're an early bird and have the time, why not visit 2?...or all 6?
Wing offers hot+cold buffet spread such as your basic eggs/sausage/dimsum/ and made to order noodles. While Cabin is more of...deli items and sandwiches, etc. Check the Wiki at the top or I'm sure there's many trip reports laying around somewhere. No showers at Cabin, if that's interest to you. Or you might be interested in visiting QF's new lounge nearby.
Or if you're an early bird and have the time, why not visit 2?...or all 6?
Agreed on the more deli-like selection in The Cabin. Both lounges can get crowded, although The Wing seems more airy just because there is an open ceiling. Personally I prefer The Cabin because of those panini sandwiches - in the morning they serve a tomato and egg panini, as well as the dim sum, fruits, some assorted western offerings, etc.
There is self-serve coffee/espresso, but there is also one of those massive proper coffee/espresso machines at the bar. I recommend going over to the guy and asking for that if you're a coffee drinks. Sometimes they're lazy or the crowds are large and they don't use the machine, in which case asking them to use it will put them into action.