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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
The following FAQs are addressed below:
What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:
Departure lounges:
All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.
Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose
Food
For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:
Cathay Pacific Hong Kong Airport Lounges
AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge
Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck
I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
Please see the above section which include details on Admittance policies.
The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
If you do not fall into any of these categories you are out of luck (or you can be guested in).
I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit
Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.
Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.
For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.
Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.
What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread
Transiting through HKG and getting to the lounges
To provide an idea of where the lounges are located throughout the airport:
When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.
Is it possible to visit airside lounges during a transit and then exit the airport?
**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
- Marco Polo Members
- Oneworld status holders
- Business and First Class Passengers
- People not flying Cathay Pacific or Dragonair
- Guests
The following FAQs are addressed below:
- What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
- Which departures lounge should I use?
- I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
- I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
- Can I visit multiple lounges?
- Do operational-upgrades (op-ups) come with upgraded lounge benefits?
- Do mile-upgraded (award) tickets come with lounge benefits?
- What if I want to meet up with fellow FlyerTalkers in CX lounges?
- Transiting through HKG and getting to the lounges
- Is it possible to visit airside lounges during a transit and then exit the airport?
- Transiting through HKG and getting to the lounges
- What if I want to meet up with fellow FlyerTalkers in CX lounges?
- Do mile-upgraded (award) tickets come with lounge benefits?
- Do operational-upgrades (op-ups) come with upgraded lounge benefits?
- Can I visit multiple lounges?
- I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
- I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
- Which departures lounge should I use?
What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:
Departure lounges:
- The Wing - First Class
- The Wing - Business Class
- The Pier - First Class
- The Pier - Business Class
- The Cabin - Business Class - Closed as of 1 May 2018
- The Bridge - Business Class
- The Deck - Business Class
All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.
Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose
Food
- The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
- The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
- The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin.The Cabin is permanently closed.- The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html
For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:
Cathay Pacific Hong Kong Airport Lounges
AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge
Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck
I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
Please see the above section which include details on Admittance policies.
The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
- First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
- Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
- Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
- Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
- Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.
If you do not fall into any of these categories you are out of luck (or you can be guested in).
I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit
Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.
Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.
For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.
Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.
What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread
Transiting through HKG and getting to the lounges
To provide an idea of where the lounges are located throughout the airport:
- The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
The Cabin is near gate 21, centrally located also on the eastern side of the concourse.- The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
- The Pier is on the northwest side of the concourse, nestled among the 60s gates.
- *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.
When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.
Is it possible to visit airside lounges during a transit and then exit the airport?
**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
Lounge Access and other Lounge FAQs
#1171
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,403
Hi all I have a quick question tried searching to see if it was answered probably was under a different flight number however so I couldn't find. We are flying business JFK-HKG-BKK our layover in HKG is just over 3hrs. Does anyone know where flight 845 (JFK-HKG) arrives and CX619 (HKG-BKK departs from? I've done a bit of reading and research and seems the Pier is favored. Just hoping we will be in the area of it. (I've read Pier is closest to the 60-70s gates).
BKK flights can leave from anywhere. Too hard to tell really until the day of travel.
#1172
Join Date: Dec 2014
Location: FL
Programs: AA Plat, SPG, RC
Posts: 153
Thank you LHR/MEL/Europe FF. I'm definitely hoping to check out more than just the Pier since on our return we have something like a 5hr layover in HKG. You mention having to clear security forgive my ignorance I didn't think we would have to clear security in HKG as we were going on to BKK. Do we then also have to clear immigration in HKG? I honestly thought we would receive all our boarding passes in JFK and from there exit plane in HKG find lounge relax till flight and then board flight onward to BKK (bags being automatically transferred since we are flying CX all the way through). Ack!
With a bit over three hours in tranist, even if you arrive at gates 1-4 you will still have around 2 full hours in the pier. That allows for security, getting to the lounge, and leaving with plenty of time for boarding before your flight to BKK. I wouldn't restrict your choice of lounge based on location given the length of your tranist.
BKK flights can leave from anywhere. Too hard to tell really until the day of travel.
BKK flights can leave from anywhere. Too hard to tell really until the day of travel.
#1173
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,403
Your bags with be checked through to BKK, and you will have boarding passes and lounge invitations.
You do however have to clear transit security to get from the arrivals level to the departures level. You'll need to show your boarding passes for BKK and have a standard security check (cabin bag x-ray, metal detector, LAGs).
You do however have to clear transit security to get from the arrivals level to the departures level. You'll need to show your boarding passes for BKK and have a standard security check (cabin bag x-ray, metal detector, LAGs).
#1174
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
Hi all I have a quick question tried searching to see if it was answered probably was under a different flight number however so I couldn't find. We are flying business JFK-HKG-BKK our layover in HKG is just over 3hrs. Does anyone know where flight 845 (JFK-HKG) arrives and CX619 (HKG-BKK departs from? I've done a bit of reading and research and seems the Pier is favored. Just hoping we will be in the area of it. (I've read Pier is closest to the 60-70s gates).
#1175
Join Date: May 2012
Location: Calgary
Programs: Aeroplan (Silver), Air Miles, IHG Rewards (Platinum)
Posts: 668
Hello. I am a Star Alliance loyalist. But tomorrow I am flying Cathay Pacific Business Class for the first time from HKG to TPE. It looks like it will be on a regional B777 so nothing too excited to look forward to onboard I presume. However, I have heard good things about CX lounges. Without wanting to read through 79 pages of this thread, are there any specific tips I should know about? Wondering if it is worth going to the airport early to check out each of the lounges? I have quite a bit of time before my flight...
Many thanks in advance!
Many thanks in advance!
#1176
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,403
Hello. I am a Star Alliance loyalist. But tomorrow I am flying Cathay Pacific Business Class for the first time from HKG to TPE. It looks like it will be on a regional B777 so nothing too excited to look forward to onboard I presume. However, I have heard good things about CX lounges. Without wanting to read through 79 pages of this thread, are there any specific tips I should know about? Wondering if it is worth going to the airport early to check out each of the lounges? I have quite a bit of time before my flight...
Many thanks in advance!
Many thanks in advance!
If you get kicked out of your hotel early and need somewhere to camp out, the lounges are a good place to do it. You might want to check out the Qantas lounge in addition to the Pier.
#1177
Join Date: Dec 2014
Location: FL
Programs: AA Plat, SPG, RC
Posts: 153
Your bags with be checked through to BKK, and you will have boarding passes and lounge invitations.
You do however have to clear transit security to get from the arrivals level to the departures level. You'll need to show your boarding passes for BKK and have a standard security check (cabin bag x-ray, metal detector, LAGs).
You do however have to clear transit security to get from the arrivals level to the departures level. You'll need to show your boarding passes for BKK and have a standard security check (cabin bag x-ray, metal detector, LAGs).
QRC3288 Thank you as well.
#1178
Join Date: Oct 2015
Posts: 733
Hello. I am a Star Alliance loyalist. But tomorrow I am flying Cathay Pacific Business Class for the first time from HKG to TPE. It looks like it will be on a regional B777 so nothing too excited to look forward to onboard I presume. However, I have heard good things about CX lounges. Without wanting to read through 79 pages of this thread, are there any specific tips I should know about? Wondering if it is worth going to the airport early to check out each of the lounges? I have quite a bit of time before my flight...
Many thanks in advance!
Many thanks in advance!
The two more interesting lounges are The Pier and The Wing (in that order IMO). They are also polar opposite sides of the terminal, with the other lounges in-between. I'd start with Pier or Wing (whichever is closest to where you enter the terminal), then walk and do each lounge one at a time. The rate limiting step is how quickly you become full, because there are lots of temptations to try new foods.
The middle two lounges (Cabin and Bridge) will not take you more than 20-30 minutes each. The Wing and the Pier will probably keep you up to an hour each. It all depends on what catches your eye.
Also be sure to ask for a stamp from each lounge on your BP, it makes for a good souvenir.
I'll also add that there is a lot of overlap between some lounges (for example, many if the same desserts or buffet options) but also many differences. Try to visit and taste the unique areas (The Bakery, The Deli, smoothie area, tea house, the long bar, the coffee bar, the Noodle House).
Have fun!
#1179
Join Date: Sep 2013
Posts: 525
Hello. I am a Star Alliance loyalist. But tomorrow I am flying Cathay Pacific Business Class for the first time from HKG to TPE. It looks like it will be on a regional B777 so nothing too excited to look forward to onboard I presume. However, I have heard good things about CX lounges. Without wanting to read through 79 pages of this thread, are there any specific tips I should know about? Wondering if it is worth going to the airport early to check out each of the lounges? I have quite a bit of time before my flight...
Many thanks in advance!
Many thanks in advance!
#1181
Join Date: May 2010
Location: Dublin
Programs: EI AC Silver, BAEC Gold
Posts: 369
I am sure the answer to this question is in the thread somewhere but not so easy to search on the phone. So appologies in advance.
I am travelling through SYD this week OWE in CX J. Can I guest a colleague into the QF lounge who is travelling on QR Y with no status who will be there at a similar time to me.
I am travelling through SYD this week OWE in CX J. Can I guest a colleague into the QF lounge who is travelling on QR Y with no status who will be there at a similar time to me.
#1183
Join Date: May 2010
Location: Dublin
Programs: EI AC Silver, BAEC Gold
Posts: 369
@MBDublin - yes you can. Your guest just needs to be travelling on a oneworld airline. Doesn't have to be on the same flight.
#1185
Join Date: Oct 2012
Location: LCA/KUL/RGN
Programs: RJ Gold, AZ E+, Air Asia Platinum
Posts: 2,188
In principle. I guested a friend (by the way I was flying S7 and he was flying CX, this is to the poster asking about guesting on different airlines) to The Wing F (he had no access at all). I then went for my flight and my friend went to The Pier and he had no problems accessing it because his BP was marked as lounge eligible both: electronically and by the re-entry stamp. If someone stays in the lounge, then no one is going to check their BP....but as far as the rules go, you are probably right.