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Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: littlevoices
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

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Old Mar 18, 2016, 12:55 am
  #691  
Hilton 25+ BadgeMarriott 10+ Badge
 
Join Date: Feb 2004
Location: Netherlands
Posts: 4,281
Arrival lounge

Hi,

Re: admission to this lounge I do understand and know that I have to arrive on a CX/KA flight to use. However (I know most probably the answer), do you think I can try my luck and use this lounge if I arrive on a non-CX/KA flight but will be departing on CX/KA to use this lounge?

Main reason is to store my hand luggage for a few hours while I hope downtown. (yes I know I am being cheap here )

Cheers!
nldogbert is online now  
Old Mar 18, 2016, 1:07 am
  #692  
 
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Originally Posted by nldogbert
Hi,

Re: admission to this lounge I do understand and know that I have to arrive on a CX/KA flight to use. However (I know most probably the answer), do you think I can try my luck and use this lounge if I arrive on a non-CX/KA flight but will be departing on CX/KA to use this lounge?

Main reason is to store my hand luggage for a few hours while I hope downtown. (yes I know I am being cheap here )

Cheers!
You can try your luck, but I seriously doubt if you can be that lucky.
cxfan1960 is offline  
Old Mar 19, 2016, 12:57 am
  #693  
 
Join Date: Sep 2004
Location: country Western Australia
Programs: QF SG(LTS) - AA LTG(1MM)
Posts: 2,771
Left Luggage and the CX Arrivals Lounge aren't that far apart...

Happy wandering

Fred
wandering_fred is offline  
Old Mar 19, 2016, 10:21 pm
  #694  
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Join Date: Sep 2015
Programs: AA & SPG Plat
Posts: 387
Originally Posted by wandering_fred
Left Luggage and the CX Arrivals Lounge aren't that far apart...

Happy wandering

Fred
It's not about the location of where it is, but the length some people can go to save $10 bucks I highly doubt CX will entertain an onwards J departure ticket at their Arrivals lounge.
Daffie is offline  
Old Mar 21, 2016, 4:30 pm
  #695  
 
Join Date: Dec 2012
Posts: 263
YVR CX Lounge Update?

CX's YVR lounge is reportedly being renewed/moved. Anybody have a status update? Last I read is that April was the opening month (which was already a delay), as reported on this board. There is nothing on CX website or anywhere else. I'm due to fly out of YVR end of May on F and would look forward to a new lounge - which is supposed to have a separate F seating area - vice their current subpar lounge.
loopflyer is offline  
Old Mar 24, 2016, 1:04 am
  #696  
 
Join Date: May 2015
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As a oneworld Sapphire, do I have access to CX lounges when flying Dragonair?
miamiflyer8 is offline  
Old Mar 24, 2016, 1:12 am
  #697  
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Join Date: Mar 2001
Location: AU
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Originally Posted by miamiflyer8
As a oneworld Sapphire, do I have access to CX lounges when flying Dragonair?
Yes. KA (Cathay Dragon) is, for all intents and purposes, the same as CX when it comes to OW benefits.
LHR/MEL/Europe FF is offline  
Old Apr 10, 2016, 7:08 pm
  #698  
 
Join Date: Sep 2005
Posts: 42
Originally Posted by Rami Tamimi
From oneworld.com



HKG-NRT is the short haul here and NRT-JFK is long haul,which determines the access.

I don't know if HKG check in will automatically issue an F invitation,if not the pax can present the NRT-JFK BP to gain entry to the HKG F lounge.

i am flying BOS-HKG in F and connecting to HKG-TPE in Y two hours after arrival. Flights are booked on two separate tickets. Will CX allow access into F lounge at HKG or no lounge access at all?
sleepyinboston is offline  
Old Apr 10, 2016, 7:18 pm
  #699  
 
Join Date: Oct 2012
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Programs: RJ Gold, AZ E+, Air Asia Platinum
Posts: 2,189
Originally Posted by sleepyinboston
i am flying BOS-HKG in F and connecting to HKG-TPE in Y two hours after arrival. Flights are booked on two separate tickets. Will CX allow access into F lounge at HKG or no lounge access at all?
Yes they will provide access. Tell BOS check in about your TPE ticket and they will print you an HKG F lounge invitation (you don't have to get in in BOS,but it would remove the need to show your BOS BP in HKG.
Rami Tamimi is offline  
Old Apr 12, 2016, 7:43 am
  #700  
 
Join Date: Oct 2012
Posts: 168
CX lounge access with long layover

Hello everyone,

I have a question regarding times and lounge access. I will be flying in business class:

BOS-NRT (JAL)
NRT-HKG (JAL) arrive 10PM

HKG-PVG (KA) depart 8 AM.

Most of the lounges in HKG will close around 1AM and reopen at 5:30 AM. Will I be able to access them from 10PM-1AM or ONLY from 5:30 AM ?

Thanks for any help !!
Cody1484 is offline  
Old Apr 12, 2016, 10:50 am
  #701  
 
Join Date: Nov 2012
Location: NYC
Programs: Marriot Am, MU Pt
Posts: 3,092
Only from 5:30 am... though technically the Wing J downstairs is opened up a bit earlier than that since there are many CX flights that arrive earlier after 4:30 am due to favorable tail wind, etc. I don't think you can stay there overnight though.
alphaod is offline  
Old Apr 12, 2016, 11:04 am
  #702  
 
Join Date: Oct 2012
Posts: 168
Thanks for that reply.... What about the Premium Plaza lounge that AA uses... being a Saphire (AA Plat) would I have access to that or would I need to pay?

I'm just looking for a place to relax and sleep a little without having to get a hotel...
Cody1484 is offline  
Old Apr 13, 2016, 2:51 am
  #703  
 
Join Date: Nov 2012
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Programs: Marriot Am, MU Pt
Posts: 3,092
You need to pay to use Plaza Premium unless you have Priority Pass.
alphaod is offline  
Old Apr 14, 2016, 8:25 pm
  #704  
 
Join Date: Oct 2012
Posts: 168
Thanks ! I'm not sure if this is the right place to post, so my apologies if I'm incorrect...

Speaking of the premium plaza lounge... is it worth spending the money and spending from 12midnight to 4 am (or whenever the first CX lounges open)...
Cody1484 is offline  
Old Apr 15, 2016, 1:28 pm
  #705  
 
Join Date: Dec 2006
Location: Chicago
Posts: 147
If you're considering spending money on the lounge, would you consider spending money on a hotel? I feel like plaza premium is pretty pricey if you actually pay money for it.
bver100 is offline  


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