Lounge Access and other Lounge FAQs

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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

Yes it's possible, but difficult now: have a look at discussion at this thread: Using HKG departure-side lounges before clearing immigration
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Old Jan 2, 14, 10:54 pm
  #46  
 
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Originally Posted by CanucksHKG View Post
If exHKG (non-transit), just do it in the order they are physically located. Start off with G16 -> Wing -> Cabin -> Bridge -> Pier.

If your gate is at the lower end (1~25), you might want to consider taking the train down to the far end, and visit the Pier first then walk your way backward. (ie. Pier -> Bridge -> [Cabin->Wing->G16] or [Wing->(if theres time G16)->Cabin])
I don't disagree with the recommendation, but I would skip G16, which is dreadful.

And unless you are getting access by being MPC silver, remember you can visit the other oneworld lounges as well!
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Old Jan 3, 14, 2:05 am
  #47  
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Originally Posted by IanFromHKG View Post
I don't disagree with the recommendation, but I would skip G16, which is dreadful.
That's why I put it at the very beginning.

4 hours is quite a lot of time, and the goal of OP is to 'visit as many as possible'. So I would start off with the worse one first (and relatively near/after security) to have a quick glance before moving onto other ones where he can catch a better meal along the way.
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Old Jan 10, 14, 8:14 pm
  #48  
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Added some information to the FAQ relating to transiting through HKG to get to a lounge based on QRC3288's excellent advice.

http://www.flyertalk.com/forum/catha...l#post21603227
http://www.flyertalk.com/forum/catha...l#post21862074
http://www.flyertalk.com/forum/22130290-post116.html
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Old Jan 11, 14, 6:18 am
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If I fly ORD to HKG (J) connecting to SIN in (F) can I use the F lounge in HKG?
Same question on Reverse SIN to HKG (F) then HKG to ORD in (J)?
Does the fact ORD to HKG does not have F impact this (Well the Flight I'm on from ORD)

Thanks
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Old Jan 11, 14, 6:51 am
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Originally Posted by SteveinA2 View Post
If I fly ORD to HKG (J) connecting to SIN in (F) can I use the F lounge in HKG?
You're flying exHKG...in F. Why wouldn't you be allowed in the F lounge at HKG??

Originally Posted by SteveinA2 View Post
Same question on Reverse SIN to HKG (F) then HKG to ORD in (J)?
Does the fact ORD to HKG does not have F impact this (Well the Flight I'm on from ORD)

Thanks
Did you not read the above Wiki Post?
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Old Jan 11, 14, 1:31 pm
  #51  
 
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Which HKG lounge can be used and when

I have never been to HKG and would like to enquire what lounge is available and when for Business class.
I arrive on DragonAir at 6:00 am - can I use any of these lounges (Wing, Pier, Bridge or Cabin located in Terminal 1) or can I only use the Arrival lounge? Do I pick up my luggage before I go to the Arrival Terminal (assuming I can only go there).
Since I arrive so early and cannot check into my hotel until later in the day, can I spend several hours there to kill time and then go into town later? What about luggage per above.
Any suggestions on what to do to kill time before I check into my hotel early in tha afternoon?

I think it is obvious that I can use any of the above lounges when I depart on Cathay Pacific to Tokyo.

Thanks for any advice on this, Rick
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Old Jan 11, 14, 3:00 pm
  #52  
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Please refer to : http://www.flyertalk.com/forum/catha...unge-faqs.html

Please scroll down until you see : Am I entitled to use The Arrival?

You are only entitled to use the above lounge as the others mentioned are for departing passengers.
You need to pass immigration and customs before going to The Arrival.

Which hotel are you staying? You may request early check in at noon. Most hotels would assist when possible.
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Old Jan 11, 14, 3:21 pm
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CX 846

Does anyone know which gate CX 846 usually departs from? We are taking that flight next month and I was wondering will we be closer to The Wing or The Bridge?
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Old Jan 13, 14, 3:58 pm
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I am flying Cathay F into HKG, but I am connecting later that day with a non-Cathay/DragonAir flight. I do not wish to go through customs/immigration to access
The Arrival Lounge, but is that my only option? According to the Wiki post it looks like all the lounges inside the terminal are departure only?
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Old Jan 13, 14, 5:50 pm
  #55  
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Originally Posted by ktravelbear View Post
I am flying Cathay F into HKG, but I am connecting later that day with a non-Cathay/DragonAir flight. I do not wish to go through customs/immigration to access
The Arrival Lounge, but is that my only option? According to the Wiki post it looks like all the lounges inside the terminal are departure only?
Correct and correct.
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Old Jan 13, 14, 8:01 pm
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Originally Posted by laf747 View Post
Does anyone know which gate CX 846 usually departs from? We are taking that flight next month and I was wondering will we be closer to The Wing or The Bridge?
U.S.-bound flights are typically from Gates 3, 4 or 21 these days, although very rarely I've seen another used. If you're choosing between the Wing and the Bridge, the Wing will almost certainly be more convenient.

That said, if you have enough time at the airport you can do both. Walking briskly along the moving walkways and being familiar with the airport, I've made it from the Bridge to the Wing and Gates 3/4 area in ~10-15 minutes.
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Old Jan 14, 14, 6:39 am
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Originally Posted by CrazyJ82 View Post
U.S.-bound flights are typically from Gates 3, 4 or 21 these days, although very rarely I've seen another used. If you're choosing between the Wing and the Bridge, the Wing will almost certainly be more convenient.

That said, if you have enough time at the airport you can do both. Walking briskly along the moving walkways and being familiar with the airport, I've made it from the Bridge to the Wing and Gates 3/4 area in ~10-15 minutes.
Many thanks!!!
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Old Jan 14, 14, 2:10 pm
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Lounge Access Help

I have redeemed and received 2 Business Lounge Passes for HKG. My problem is that both of them are under my name. My wife is travelling with me, will this be a problem ??

Thanks
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Old Jan 19, 14, 11:38 am
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Question referring to the access of the Business Lounge.

My dad is an AA Platinum/One world Sapphire member. There are three of us going and we have a layover in HKG. My sister and dad are under his reservations and I am under my uncle's but he is not going. According to cathay website, my sister and dad will be able to enter the lounge, correct? Will I be able to enter the lounge also? My uncle is also AA platinum but he will not be traveling with us. Do I need to bring some sort of proof that my reservations was bought thru an AA platinum member? Thanks
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Old Jan 19, 14, 2:55 pm
  #60  
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Originally Posted by vivala1210 View Post
Question referring to the access of the Business Lounge.

My dad is an AA Platinum/One world Sapphire member. There are three of us going and we have a layover in HKG. My sister and dad are under his reservations and I am under my uncle's but he is not going. According to cathay website, my sister and dad will be able to enter the lounge, correct?
Yes.
Originally Posted by vivala1210 View Post
Will I be able to enter the lounge also? My uncle is also AA platinum but he will not be traveling with us. Do I need to bring some sort of proof that my reservations was bought thru an AA platinum member? Thanks
I'm going to assume you're travelling on either Y or PEY.
No, you will not be able to access the lounge regardless of who's reservation it was under. The OWS must be present to be able to guest you into a lounge.
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