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Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: littlevoices
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

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Old Oct 11, 2019, 7:48 am
  #1726  
Ambassador, Hong Kong and Macau
 
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Originally Posted by somemale
Any chance you found out the answer to this? If not, no worries. I'll find out later this month and can report back then.
I thought the answer was no, based on the Vietnam-US fares when the HK-Vietnam leg was codeshares on VN (Business/First access mirrors OWE/OWS access).
percysmith is online now  
Old Oct 11, 2019, 11:48 am
  #1727  
 
Join Date: Sep 2005
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Originally Posted by somemale
Any chance you found out the answer to this? If not, no worries. I'll find out later this month and can report back then.
Unfortunately, I'm a lowly SL at least for now. Maybe I can be GO again next year.
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Old Oct 11, 2019, 11:50 am
  #1728  
 
Join Date: Sep 2005
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Posts: 6,436
Originally Posted by percysmith
I thought the answer was no, based on the Vietnam-US fares when the HK-Vietnam leg was codeshares on VN (Business/First access mirrors OWE/OWS access).
But the lounge access on CX- or KA-marketed flight is an MPO thing. CX is more generous to its own members and customers in lounge access. For example, when connecting between 2 CX / KA flights on one ticket, as long as one sector is F or J, you get lounge access all the way. This is also more generous than the oneworld rule.
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Old Oct 12, 2019, 11:09 pm
  #1729  
 
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Which F lounge is considered best? Have 2:30 connection so both is not likely to be feasible.
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Old Oct 13, 2019, 2:12 am
  #1730  
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Originally Posted by etiene
Which F lounge is considered best? Have 2:30 connection so both is not likely to be feasible.

Hi,

I think there are a mixture of opinions, Some prefer the Wing F ( champagne bar , buffet) and others prefer the Pier ( dining room). I personally prefer the Pier ( good dining room ,pantry and bar and feels more serene ( as it is enclosed you do not hear the general terminnal nosie that you may hear from the balcony areas at the Wing). Although I have popped into the wing ( champange bar and appetisers) before going to the Pier for dinner and relaxing)
Depending on where your arriving gate is you might be closer to one or the other.
Both are very good. Enjoy!

Regards

TBS
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Old Oct 13, 2019, 6:45 pm
  #1731  
 
Join Date: Mar 2017
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Originally Posted by The _Banking_Scot
Hi,

I think there are a mixture of opinions, Some prefer the Wing F ( champagne bar , buffet) and others prefer the Pier ( dining room). I personally prefer the Pier ( good dining room ,pantry and bar and feels more serene ( as it is enclosed you do not hear the general terminnal nosie that you may hear from the balcony areas at the Wing). Although I have popped into the wing ( champange bar and appetisers) before going to the Pier for dinner and relaxing)
Depending on where your arriving gate is you might be closer to one or the other.
Both are very good. Enjoy!

Regards

TBS
Thanks. Wiki at the top suggests that there is a-la-carte in both - is it just that Pier is better there or is the wiki out of date?
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Old Oct 14, 2019, 12:19 pm
  #1732  
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Originally Posted by etiene
Thanks. Wiki at the top suggests that there is a-la-carte in both - is it just that Pier is better there or is the wiki out of date?

Hi,

There is a-la-carte in both but I personally prefered the Pier F menu.

Regards

TBS
The _Banking_Scot is offline  
Old Nov 7, 2019, 10:30 am
  #1733  
 
Join Date: Nov 2015
Posts: 83
Hey, I'm booked on CX383 HKG-ZRH in Y, but ticketed by LX (so LX9515 codeshare). I'm Star Alliance Gold and Oneworld Emerald. Can I access any lounge?
As I understand it Star Alliance rules say I need to be on a Star Alliance operated flight (which is not the case with this leg) and Oneworld rules say the flight must be operated (yes) and marketed (no?) bei a Oneworld airline. No lounge access at all?
Panix is offline  
Old Nov 7, 2019, 3:13 pm
  #1734  
 
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,436
Originally Posted by Panix
Hey, I'm booked on CX383 HKG-ZRH in Y, but ticketed by LX (so LX9515 codeshare). I'm Star Alliance Gold and Oneworld Emerald. Can I access any lounge?
As I understand it Star Alliance rules say I need to be on a Star Alliance operated flight (which is not the case with this leg) and Oneworld rules say the flight must be operated (yes) and marketed (no?) bei a Oneworld airline. No lounge access at all?
According to the rule, no. Whether you can try, maybe?
ernestnywang is offline  
Old Nov 18, 2019, 9:15 pm
  #1735  
 
Join Date: May 2019
Posts: 14
Looking for some confirmation.. I am flying CX F from SFO to HKG and CX Premium Economy from HKG to BKK on separate award tickets (same day). Will I have access to the F lounge in HKG? TIA

It seems like based off of this OneWorld rule, I would, but I'm not quite sure since they are separate tickets. I think the separate tickets disqualifies me from Cathay's specific rules.

  • First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul (a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours) and an international short haul or domestic flight (and vice-versa).
  • Lounge access will be determined on the international long haul ticketed flight (either First of Business Class) regardless of the ticketed class of travel on the international short haul or domestic flight.
Amber Rich is offline  
Old Nov 18, 2019, 9:39 pm
  #1736  
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Separate ticket fine for this.
percysmith is online now  
Old Nov 20, 2019, 11:30 am
  #1737  
 
Join Date: Jan 2007
Location: PHX
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Posts: 453
Flying out of HKG on MH biz class to KUL. I am a OWE (AA Exec Plat), but I am crediting the flight to my BA account (where I am nothing) so my OW status won't appear on the boarding pass. Will I be able to still access Pier F by showing my AA Exec Plat plastic card or do I need to actually credit the flight to my Emerald account?
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Old Nov 20, 2019, 7:11 pm
  #1738  
cgo
 
Join Date: Oct 2016
Posts: 51
Hi, first time Gold member here. i want to ask how the +1 lounge invitation works here.

Does it have to be a travel companion on the same flight (sector/time?)
And how will I get the +1 invitation? Do i need to 'enrol' or check in together or just be at the lounge and present out boarding passes?

thanks
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Old Nov 20, 2019, 7:13 pm
  #1739  
Ambassador, Hong Kong and Macau
 
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Location: HKG
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Walk in with your guest
Your guest will not receive any invite
Your guest must possess CX or other OW boarding pass. Not necessarily on the same flight.
percysmith is online now  
Old Nov 24, 2019, 5:40 am
  #1740  
 
Join Date: Jul 2012
Posts: 7
CX Lounge access at HKG when connecting to HK Express (UO) fight

HK Express (UO) is now a subsidiary of Cathay Pacific. I am happy to know if fellow members had experience getting CX F lounge access at HKG when arriving HKG from a longhaul CX F cabin and then connecting to an HK express flight on the same day?
greatwall77 is offline  


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