New fees for changing award bookings
#76
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,800
Booked JFK-YVR one way in J a few months ago, but F just opened up on the same flight - is this change fee supposed to be applied if there's no date or routing change? Same flight, same date, different cabin.
The description implies it shouldn't, but I don't seem to be able to do it online
The description implies it shouldn't, but I don't seem to be able to do it online
I have a 22/2 KA294 one-way Y(X) booking, J(U) is available. Asked MPO to quote change fee - I was told it's a reissue for US$100.
Must be over the phone.
#77
Join Date: Jun 2004
Location: Hong Kong
Programs: CX MPC
Posts: 592
Anyone know if it's possible to ticket as a return in J (which is almost the same AM as ticketing one way J and one way PE) and use this J ticket to downgrade to grab the PE seat that's available for the return leg?
Advantage would be that if J becomes available later on the return leg, I'm guessing it wouldn't be a US$100 reissue?
#78
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,800
Reissue required. Why won't it be reissue?
#79
Suspended
Join Date: Oct 2014
Posts: 72
Booked JFK-YVR one way in J a few months ago, but F just opened up on the same flight - is this change fee supposed to be applied if there's no date or routing change? Same flight, same date, different cabin.
The description implies it shouldn't, but I don't seem to be able to do it online
The description implies it shouldn't, but I don't seem to be able to do it online
#80
Join Date: Dec 2006
Location: SF Bay Area
Programs: AA LT PLT 3 MM+, BA (very) Blue, CO nobody
Posts: 2,640
If I am reading and understanding this thread correctly, it will cost me $25 per 1000 miles/pp to change the date on an award flight (same flight, same airline, etc just one day later).
#81
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,800
Can be done online: still 1,000AM or US$25
If offline (i.e. by phone):
- pre 1 Dec 16 redemption tickets: 1,000AM or US$25
- 1 Dec 16 or after redemption tickets: 4,000AM or US$40
#82
Join Date: Dec 2006
Location: SF Bay Area
Programs: AA LT PLT 3 MM+, BA (very) Blue, CO nobody
Posts: 2,640
https://www.flyertalk.com/forum/cath...rebooking.html
Can be done online: still 1,000AM or US$25
If offline (i.e. by phone):
- pre 1 Dec 16 redemption tickets: 1,000AM or US$25
- 1 Dec 16 or after redemption tickets: 4,000AM or US$40
Can be done online: still 1,000AM or US$25
If offline (i.e. by phone):
- pre 1 Dec 16 redemption tickets: 1,000AM or US$25
- 1 Dec 16 or after redemption tickets: 4,000AM or US$40
So you are saying that currently the change is $40/person (or 4K AM) on the phone and only $25 (or 1K AM) if done online? Is this per segment?
My award would be SFO-HKG-SYD.
1 Can that be easily changed online or does it require a call?
2 would the fee for online change (if doable) be $25 or $50/person?
TIA
Last edited by Paulchili; Feb 19, 2017 at 3:28 am
#83
Join Date: Dec 2006
Location: SF Bay Area
Programs: AA LT PLT 3 MM+, BA (very) Blue, CO nobody
Posts: 2,640
Thank you.
So you are saying that currently the change is $40/person (or 4K AM) on the phone and only $25 (or 1K AM) if done online? Is this per segment?
My award would be SFO-HKG-SYD.
1 Can that be easily changed online or does it require a call?
2 would the fee for online change (if doable) be $25 or $50/person?
TIA
So you are saying that currently the change is $40/person (or 4K AM) on the phone and only $25 (or 1K AM) if done online? Is this per segment?
My award would be SFO-HKG-SYD.
1 Can that be easily changed online or does it require a call?
2 would the fee for online change (if doable) be $25 or $50/person?
TIA
I was unable to change the booking online (for a date change) so I had to call. Cost me 4 X $40 = $160.
Is there any consideration for elites (OW Sapphire) or can I claim that I couldn’t change it online?
TIA
#84
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,800