Review of new F wing
#61
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Plat, Marriott Gold, Amex Plat
Posts: 5,268
Made my first visit a few days ago before catching an 0850 flight. Lounge was quickly filling. Breakfast buffet very unremarkable. Is there an ala carte breakfast menu? If so, one was not offered. As before, you can order eggs cooked to order but also as before - at least for me - no one proactively offers this option.
I do like the couple of desks where you can use your laptop. I absolutely do not like those horrible shell chairs with the small table. Useless - at least for me.
I do like the couple of desks where you can use your laptop. I absolutely do not like those horrible shell chairs with the small table. Useless - at least for me.
I asked twice if there was a menu. Told no. You'd have thought they would have offered eggs to order It was obvious (after asking twice) that I wanted something other than what was on the buffet!
Buffet was fine, service was "cold" at best. Boderline, grudging/rude.
Disappointed.
#63
Suspended
Join Date: Dec 2012
Posts: 2,377
While they might not be all "F lounges"....hey, you can enjoy a different variety of food.
#64
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Plat, Marriott Gold, Amex Plat
Posts: 5,268
Well the guy that asked me about coffee etc., after I was seated, had a Peninsula uniform. He was the one who "dealt" with the menu request. The others were in regular wait staff clothing IIRC. Back there again tomorrow for lunch. That should be interesting.
#65
Original Member
Join Date: May 1998
Location: Portland OR Double Emerald (QF and AA), DL PM/MM, Starwood Plat
Posts: 19,589
There has never been a menu, but food cooked to order has always been available as long as they have the ingredients and the time (and maybe if they know you). Haven't been since the F Wing re-opened, would be sad if this unofficial benefit is now gone (the dining room has doubled in size and the kitchen is presumably no bigger than before).
#66
Join Date: May 2009
Posts: 6,978
There has never been a menu, but food cooked to order has always been available as long as they have the ingredients and the time (and maybe if they know you). Haven't been since the F Wing re-opened, would be sad if this unofficial benefit is now gone (the dining room has doubled in size and the kitchen is presumably no bigger than before).
Sounds like CX has outsourced lounge staff to Peninsula. It does explain the frequency of "cold faces" I see from F lounge staff....
#67
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Plat, Marriott Gold, Amex Plat
Posts: 5,268
All other CX staff in lounge - hosts, ticketing staff etc. were excellent. Just the wait staff who were "cold".
#68
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Join Date: Jun 2012
Posts: 3,513
I actually don't think Peninsula is that refined when compared to the MO or FS.
#69
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Plat, Marriott Gold, Amex Plat
Posts: 5,268
BTW this is also balanced against the very mediocre JAL Sakura lounge at NRT which I visited this a.m. for "breakfast" - boy that was basic. Made me realise how good the Wing really is
#70
Join Date: May 2009
Posts: 6,978
Everytime I use the CX lounge I try to imagine myself I would be using the Admiral's Club back home and all is good again....
#72
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Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,552
Of course, American-type breakfast is not a big Japanese thing.
#73
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Join Date: Jun 2012
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#74
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Plat, Marriott Gold, Amex Plat
Posts: 5,268
I just found it very ordinary & the food selection very J class. For an F lounge I expected better. 8 am was a bit too early to explore the spirits!
#75
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Plat, Marriott Gold, Amex Plat
Posts: 5,268