CX NA phone numbers down?
May 16, 2012, 10:08 am
#1
Original Poster
Join Date: Feb 2011
Programs: AA LT GLD 1MM
Posts: 811
CX NA phone numbers down?
I tried calling last night and got the closed recording.
Have been trying a few times this morning on the US number
Centralized Reservations Number:
1 (800) 233-2742
and it always just goes to busy.
Tried on the Canadian number and it just says "not available"
Anyone else experience this? Is there another us # to call or any ETA until it's fixed?
Have been trying a few times this morning on the US number
Centralized Reservations Number:
1 (800) 233-2742
and it always just goes to busy.
Tried on the Canadian number and it just says "not available"
Anyone else experience this? Is there another us # to call or any ETA until it's fixed?
May 16, 2012, 5:04 pm
#5
Original Poster
Join Date: Feb 2011
Programs: AA LT GLD 1MM
Posts: 811
Got through, but we are in 1a and 3k on the 747. 4k is "blocked" and they agent said she could not override it. Hoping the person in 1k will be willing to switch to 3k.
But for a trip next year we got 1A, 2A, and the agent was able to override the block no problems. But was not able to get assigned to F on the 747 sold as 2 class.
