The Deploarble State of CX First

Old Nov 17, 10, 6:53 pm
  #31  
 
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My Neck Hurts

Personal preferences drive many of the posts here on FT, but soft, rough and limited visibility are somewhat quantitative.

In some situations, the question might be, does a person care or even notice the differences?

In these lousy photos you can see the layout of the window in our CX 777-300ER 2A seat and JAL 2A.

http://www.flickr.com/photos/travelt...7625288591151/
http://www.flickr.com/photos/travelt...7625288591151/

JAL 777-300ER 2A seat:
http://www.flickr.com/photos/travelt...7625288591151/
http://www.flickr.com/photos/travelt...7625288591151/


To get the same clear view out of the CX F window as JAL, you need to lean forward and bend to the side because you are not "on top" of the window. Yeah, you can see "out" but the down is the challenge.


Scratchy Scratchy

Rub your hands across the CX F seat. Is it baby bottom JAL smooth leather soft or CX rough and course "burlap"?

Personal preference for sure, but at least we can all see there is a huge difference in textures. You can discern "nubs" rising up from the CX seats and any way you look at it that is some darn tough material, I would never want my home furniture made from this stuff.

CX Seat
http://www.flickr.com/photos/travelt...7625288591151/

Also, the JAL TempurPedic mattress makes a comfy difference.


Up and Noisy

Personal preference when it comes to lounges, but for us, the HKG Wing was too warm. (Note: The terminal below was icy cool)

The Wing HKG lounge is just off the ceiling of a huge terminal.

http://www.flickr.com/photos/travelt...7625288591151/

We can all agree the design is a narrow, long, open air lounge with beautiful views located on the mezzanine level of the terminal.

But with the open air part comes ambiant sound, you can clearly hear the low rumble of the crowds that gather below and in the lounge F and J Class share the "same space".

http://www.flickr.com/photos/travelt...7625288591151/
http://www.flickr.com/photos/travelt...7625288591151/

For us, JAL NRT F class only without all the "background" noise is calmer and the lighting and seating are not as blunt.

JAL
http://www.flickr.com/photos/travelt...7625288591151/

Wing
http://www.flickr.com/photos/travelt...7625288591151/


Booze

Also a big, BIG difference between JAL's Narita F and CX's Hong Kong F is that you are not allowed to get your own booze (or any beverage). You have to ask and be served in Hong Kong.

You can get some cans in J class, but all the F goodies are available by server only unlike the self serve system at NRT where a large selection of fancy booze is available at a self serve counter, a self serve bar, or from a bar tender.

http://www.flickr.com/photos/travelt...7625288591151/

At JAL you can sign up for a free massage.
Photos upon request


Food

Regardless of our interpretation about the quality of the food at the Wing, JAL's NRT F class lounge did not have the fancy full service buffet dining room that offers duck, fish and more out of long standing warming trays (Ops, did my opinion slip out?).

Wing HKG F class dining:
http://www.flickr.com/photos/traveltv/5186631489/

Having said all that we did manage to make due on CX quite comfortably:

Two for One
http://www.flickr.com/photos/travelt...7625288591151/


Grand Hyatt Hong Kong view out to Harbor:
http://www.flickr.com/photos/traveltv/5185176247/
http://www.flickr.com/photos/travelt...n/photostream/
http://www.flickr.com/photos/travelt...n/photostream/



Please excuse any errors and omissions. I'm working from memory not notes.
Also, I forgot my user name for the original post.
The flickr Travel TV thing is a hobby, our Public Access (Chicago Access Network) TV series airing only in Chicago.

Last edited by zznoname; Nov 18, 10 at 7:32 am
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Old Nov 17, 10, 8:58 pm
  #32  
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Originally Posted by zznoname View Post
In these lousy photos you can see the layout of the window in our CX 777-300ER 2A seat and JAL 2B.

JAL 2A not 2B
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Old Nov 17, 10, 9:14 pm
  #33  
 
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Fixed. Thanks JALPak and again for helping us figure out JAL for this trip. Also, not until you welcomed me to FT did I relize I signed in "incorrectly".

Last edited by zznoname; Nov 17, 10 at 9:33 pm
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Old Nov 17, 10, 9:44 pm
  #34  
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Originally Posted by zznoname View Post
Fixed. Thanks JALPak and again for helping us figure out JAL for this trip. Also, not until you welcomed me to FT did I relize I signed in "incorrectly".
Glad that I could help and now I remember you (with the correct handle) (http://www.flyertalk.com/forum/jal-m...z-hkg-bkk.html)

But CX will relaunch its premium cabins soon so you might want to check it out at least before you book your next trip
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Old Nov 18, 10, 6:47 am
  #35  
 
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Originally Posted by zztraveler View Post
We were also very disappointed with CX. Not because of the flight attendants, but the whole experience.

Flying HKG/YYZ CX820 in F we were please to see the beautiful First Class Island at Check In and the staff helped us get stamps which the First Class Lounge later mailed out for us.

But, we did not like the First Class Lounge because it was hot. It's location near the ceiling of the terminal, while offering a great view, never cooled down despite the almost freezing temps in the terminal below.

The narrow layout of the lounge did not offer up a lot of seating options, only the library, with a few seats offered up what was for us, a pleasant space.

Having said that, the F Class restaurant served up all types of boozed and a fancy buffet with an accommodating "airport" type First Class staff.

Even though smaller, we liked the showers at Narita's First Class lounge much better and while the Long Bar (J Class) seems like a cool idea, again the F Class "square" bar at Narita was better for us.

Later, on the plane, we did not like the cloth seats AT ALL because the material rubbed hard against the skin and the angled CX F Class "pods" did not allow the same great views out of the four windows as JAL ORD/NRT F Class.

The food was bad, nowhere near as good as the JAL flight mentioned above. We had a similar CX menu to what has been posted here and the descriptions were tantalizing.

I tried many of the dishes - everybody else slept, but for us, the taste was simply bad.

The flight staff was friendly but a bit more "loosey-goosey" than JAL.

Unlike the JAL flight mentioned above, the "purser /head F Class" guy did not pitch in at all.

Unlike the "paper pusher" at JAL who really got busy helping when things got busy, this guy sat on his ... all flight and later when I jokingly brought this up to the flight attendant, boy did she have a lot to say.

I should have taped the conversations because the duration and detail went on much longer than my capacity to "learn" with the bottom line being there is a significant amount of tension between the F Class crew and the "paper pushers" position and even more towards CX in general.

Apparently when the flights end, everyone rates each other and the "paper pusher" rates them all. But, of course, should the flight attendant say something bad about the "paper pusher" that comes back to haunt them.


Anyway, the conversation was fine, the scratchy seats and honestly bad food put us firmly in the JAL camp.

Also, would have helped us to study the arrival at YYZ, because coming out of F Class to an empty terminal and having to find our way far, far to the other side and then figure out the check in - immigration thing was not fun, but the "system" in the end was actually very efficient and convent.
Wow, this is not making me excited for my upcoming trip...
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Old Nov 18, 10, 7:11 am
  #36  
 
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Be excited, be very excited, it's first frigging class!

When paying the big money we all want to get great value and while some of the words here might be justified, we are close to nitpicking.

One constant we've taken away in F is the magic of turning a 15 hour flight into a fun 2 hour dinner out in Chicago with a good nights sleep.
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Old Nov 18, 10, 7:57 am
  #37  
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Originally Posted by JALPak View Post
But CX will relaunch its premium cabins soon so you might want to check it out at least before you book your next trip
Do we have any idea what the new ones will be like, yet? (Other than the usual FT speculation...)
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Old Nov 18, 10, 1:34 pm
  #38  
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Originally Posted by Dr. HFH View Post
Do we have any idea what the new ones will be like, yet? (Other than the usual FT speculation...)
Those who know can't tell. I only know they will have new J seats but others have indicated there will be new F too so just wait for the Dec event I guess
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