CX255 Retimed to 8am for 4 days
#1
Original Poster
Join Date: Apr 2009
Location: Hong Kong
Programs: CX Diamond (OW Emerald), former SQ Krisflyer Gold
Posts: 2,527
CX255 Retimed to 8am for 4 days
#2
Join Date: May 2009
Posts: 6,978
#3
Join Date: Apr 2010
Location: HKG, LHR, CDG
Programs: CX MPC GR, EK Skywards BL, QR Privelege Club SL
Posts: 112
I'm extremely angry. I know someone who's on this flight and they phoned up CX, and got no proper answer on why the flight was being delayed like this. Instead they were put on a waiting list for the earlier flights and it's just really poor customer service. "Operational reasons" is simply not a good enough excuse!!!
#5
Original Poster
Join Date: Apr 2009
Location: Hong Kong
Programs: CX Diamond (OW Emerald), former SQ Krisflyer Gold
Posts: 2,527
I suspect it must be their own internal problems otherwise they would be more than happy to assign blame to HKIA or BAA if it was some problem at either airport.
However, I wonder what kind of problem drags on for 4 days like this. Definitely unacceptable to give no reason, though, which is effectively what they've done.
However, I wonder what kind of problem drags on for 4 days like this. Definitely unacceptable to give no reason, though, which is effectively what they've done.
#7
Suspended
Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,017
This has happened before (a search might turn up the old thread). I seem to remember the feeling was that CX had used up all its early landing slots at LHR and didn't want to pay the very large penalties for arriving too early.
#8
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
I also feel that is the case, but why couldn't CX schedule that accordingly? Did they think that they could buy extra slots somewhere?
#9
Join Date: Apr 2010
Location: HKG, LHR, CDG
Programs: CX MPC GR, EK Skywards BL, QR Privelege Club SL
Posts: 112
Confirmed news:
"Boeing mandated a pylon inspection across the 747-400 fleet world-wide. Cathay Pacific have to take aircraft out of service to carry out the checks and, as a result, both CX255 HKG/LHR tonight and tomorrow (26th and 27th June) will be re-scheduled to depart later in the morning."
"Boeing mandated a pylon inspection across the 747-400 fleet world-wide. Cathay Pacific have to take aircraft out of service to carry out the checks and, as a result, both CX255 HKG/LHR tonight and tomorrow (26th and 27th June) will be re-scheduled to depart later in the morning."
#10
Join Date: Jul 2005
Location: 64K or 2A
Programs: BA LT Gold, HH Diamond
Posts: 785
Confirmed news:
"Boeing mandated a pylon inspection across the 747-400 fleet world-wide. Cathay Pacific have to take aircraft out of service to carry out the checks and, as a result, both CX255 HKG/LHR tonight and tomorrow (26th and 27th June) will be re-scheduled to depart later in the morning."
"Boeing mandated a pylon inspection across the 747-400 fleet world-wide. Cathay Pacific have to take aircraft out of service to carry out the checks and, as a result, both CX255 HKG/LHR tonight and tomorrow (26th and 27th June) will be re-scheduled to depart later in the morning."
#11
Join Date: May 2009
Posts: 6,978
startelegram.typepad.com/sky_talk/boeing
However, it talks about pylons on 767s, not 747s. Maybe Boeing realized the problem is bigger than just 767s?
#14
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171