Need advise for upperdeck 74A
 

Hello CX experts,

Soon i will be flying AMS-LHR-HKG-SYD-HKG-SIN-KUL-SIN-HKG-PVG-PEK-HKG-LHR-AMS, most of them with CX;)

For the LHR-HKG (CX 250) and HKG-LHR (CX 255), i have seat 87K.
I know seat 88A and 88K are the best, following by 81A and 80K, but those seats are all ready taken...

So what seat will you pick next/is the best?

I don't like the noice of the galley, and i like to watch out of the window, (i don't mind to turn my head). So i am thinking of seat 84K or 86K, what should you do?

Do you get "bumped" a lot at night time? And don't fall your glasses from the little tray?

Thank you very much in advance!!!

Greetings from a CX lover...:D

Go visit www.seatexpert.com - you can see the pros & cons of each seat...

I did visit seatguru and seatexpert, but the don't tell you that the little drink tray of 87K is behind the PTV, so that is a con.... But at 87K there is nobody behind you...

Do you know you get "bumped" at night? And can fall your glasses at the little drink table? If no, then i can better take 84K.

So what seat do you like?

Thanks in advance.

-deletion of account-

Thank you very much CX CREW!

I think i stay with 87K, do you know there is a choice for the meal service at 87K, or is there a change that meals are allready sold out at 87K?

I have no problem with noise or light at meal time, because i am awake at that moment. So i see no problem that the crew is parking there car here.

I take 87K because you can only bumped from one side, and you are away from the galley and cockpit...

Thank you in advance, hope to see you on the 74A:)

-deletion of account-

As a DM, I was always asked for my choice of meal before they serve the rest of the cabin in J class. After DMs, they ask the GOs and so on...

Both 87A/K and 88A/K are great for me. I was never bothered by the lunch cart. It is probably my personal preference.

I was sometimes asked and served meals (if I am in the mood of eating) before others, but that is hit-and-miss (~20-30% of the time). However, in J, I have never encountered the situation that my selection was out when I was served. That is perhaps because I like congee and noodle soup but most J passengers don't.

cxcabincrew - question about F class
 

I don't think I'm alone in asking this, a number of us who are DMs or fly F often have questioned the downgrade from 3 to 2 flight attendants in F class on the newly reconfigured 747s. The product itself is great, but when there are 8 or 9 pax in F service can be quite slow, and breakfast service before landing on overnight flights seems to particularly suffer. Something important is definitely lost from the pax perspective - it can even be hard to flag down a FA during peak times (1-3 hours after boarding, usually during a lunch or dinner service). Usually the FAs are working as hard as they can, and there's not much they can do to help it. I also have noticed that when J is also full or nearly full there is less room for J FAs or the ISM to come up to F and help speed things along (which I think mgmt was hoping would happen, and which frequently does).

Any perspective from a CX person who flies 747s all the time?

I have never figured out why cx does not get people to order meals on line and offer a discount for soing so as it will save them a fortune in wasted food.

Well, it's call "cost-cutting". Labor is the first thing any company looks into cutting when the time is tough. Really the only way to "fix" it is for Cathay to make a bunch of money again, and management feel comfortable adding more staff into the rotation.

Of course it never occur to the company management that when you cut front-line people that deals directly with customers, that reduces customer satisfaction and cause the potential for customers to bail and go to a competitor. That's what happened to Circuit City. They cut half of their in-store sales staff, and most of their cashiers in the early 2000s as an "innovative way to reduce unneeded labor cost and advance the company into the 21st century." Yes for the short-run expenses when down and profit shoots up. The CEO gets a $20 million bonus for his ingenious innovations (as if firing people is innovative.) However, something happened: customers are fed up they can't find anybody to help them more on products, and paying customers are fed up when they have to stand in line for over 30 minutes to pay for items. Guess what? They went to Best Buy instead.

-deletion of account-

-deletion of account-

cxcabincrew, thanks for the detailed information. BTW, what happens to FP7?

Booking meals prior to flights is a logical evolution and hardly something 'innovative' that someone might call CX a copycat. I mean if CX copied SQ's uniform that'd be another thing entirely, but booking meals beforehand is not something that is intrinsically SQ so I don't see the issue.

With regards to SQ doing it "so efficiently", I've been on the receiving end of a screwup and my meal pre-ordered in SQ J was not loaded onto the flight and due to some dietary restrictions I have I ended up having to eat some vegetarian stuff that tasted like cardboard. Let's just say I was not happy.