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Originally Posted by pacificboot
(Post 9685023)
I was wondering can the CX website desk handle mileage upgrades/redepmtions? They are shorter waits for the CX website desk and they are a lot more knowledgeable about changing/using a ticket. They are really helpful.
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Originally Posted by Psychiatrist
(Post 9684673)
I've got Amex Centurion (3x points for the first HK$312,000), Standard Charterd Amex (4x points for the first HK$120,000), DBS Black Card (2x points for local, 3x points for overseas), and HSBC Premier Card (last year they had a 4x points for HK$50000/month for 6 months = HK$300,000).
Bought two (nice) cars fully paid by credit card, plus other purchases. I keep my points in my credit card until they expire (Standard Chartered and HSBC points have an expiry date). I only transfer them over to Asia Miles after making an award redemption request. I usually call 9 months or more in advance, so getting availability is not difficult. I also like keeping them in DBS/Amex until I need them because they don't have expiration. Having some ~1M Asia Miles balance now...I don't see a need to use my 8-digit DBS/Amex points balance yet and it's great that they don't expire... :) that's also why I didn't use the old Citibank-CX card at all, not really good earning rate + points automatically transferred to Asia Miles every month. my colleagues always ask me why I seem to have an unlimited supply of Asia Miles (and the fact that I'm DM also means it's relatively easier for me to use them), I always tell them I really maximize each purchase with the right credit card / Asia Miles Dining promo / 4x-10x promo / etc. e.g. in one of the recent business dinners with a ~HKD 10k bill, the admin person paying was using a Citibank-CX card (which most people are using and thought it's the best way of earning AM, although I repeatedly told people about DBS Plat etc), and getting ~1250 miles...vs. using DBS Plat it's 2500 miles. then I also reminded her it's an Asia Miles dining restaurant, and it's another 6250 miles...she didn't bring her MPO card with her all the time, and so another colleague immediately took out his card and earned that 6250...without me there it's another 6250 miles "wasted"... :) and in many dinners with friends etc...usually they pick the restaurants, and quite often for some reason they always pick some with Asia Miles affiliation without knowing it...and it always ends up I'm the one who carry the MPO/AM card and I always get the miles... :) |
Originally Posted by tedhl
(Post 9687854)
my colleagues always ask me why I seem to have an unlimited supply of Asia Miles (and the fact that I'm DM also means it's relatively easier for me to use them)
your remark about dining is very true - and it is definitely a good way to earn miles. as for the following question
Originally Posted by kchika
(Post 9685950)
Do tell us what cars you bought! We'd like to know! :D
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Originally Posted by Psychiatrist
(Post 9689707)
suffice to say that one starts with a letter J.
Originally Posted by Psychiatrist
(Post 9689707)
the surcharge wasn't a small sum, but when you think about all the miles, it's worth it. HK$1.5 million / 6 = 250,000 miles.
I would really like to maximise my mileage earning too (I spend around $1m each year) but it's all too rather complex and time consuming. After spending 10-15 minutes every day on this forum I don't have much spare time to understand credit card earning rules ;) |
Originally Posted by KO2546
(Post 9690206)
Assuming the surcharge is 3%, that's HK$45,000!
Called MPO again today regarding my South American flights .... on hold for 45 minutes (called around 2am HK time). |
HSBC 4x promo?
Originally Posted by tedhl
(Post 9687854)
... HSBC recent promo of 4x overseas without cap, etc are really some very good ways of earning points...
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Originally Posted by IncyWincy
(Post 9692075)
Is there such a HSBC promo? Is it still on? Is it by invite only? And is it limited to overseas spending only? Would appreciate details. Thank you.
http://www.flyertalk.com/forum/showt...=806198&page=4 |
Originally Posted by tedhl
(Post 9692459)
I'm the only one in my family to get it - and we have 3 Premier cardholders in the family - all 3 are primary card members with separate bank accounts. I didn't receive the overseas spending one though ... |
Originally Posted by Psychiatrist
(Post 9694509)
HSBC does lots of targeted promotions. The best so far : last June I received a mailer stating that I can get 4x reward points for all spending, capped at HK$50000 per month for 6 months. $50000 x 6 x 4 = 1,200,000 reward points = 100,000 miles.
I'm the only one in my family to get it - and we have 3 Premier cardholders in the family - all 3 are primary card members with separate bank accounts. I didn't receive the overseas spending one though ... |
You can fix that to some extent - if you're Premier anywhere you can open a Premier account in any other country, so as a Premier in, say, Canada, you can ask them to open you a HK Premier account and get a HK Premier Credit Card which would enable you to get AsiaMiles. By default obviously that will bill in HKD, so there's an exchange cost there if the bulk of your transactions are in some other currency. I think you can also get a HK-based USD Premier credit card.
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This is exactly the same problem I had last year and I posted here about my experience as well. It shouldn't really be too difficult to have enough people manning the phone lines.
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Originally Posted by holtju2
(Post 9698955)
This is exactly the same problem I had last year and I posted here about my experience as well. It shouldn't really be too difficult to have enough people manning the phone lines.
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Originally Posted by mosburger
(Post 9698995)
I think the queue for the Cantonese speaking service is not that bad. ;)
Once, an English speaking representative picked up my call to the Japanese line after long waiting time. So, I usually call an English line. |
Originally Posted by Psychiatrist
(Post 9684481)
Has anybody reflected this to CX management?
Being a process re-engineering consultant myself, I've personally written to Tony Tyler giving no less than half a dozen suggestions on how to shorten waiting time. Far from using my letter as a rage-venting tool (and believe me, anyone would've been in rage-venting mood after waiting for more than 4 hours) my letter was polite, objective and proactive. Unfortunately, CX has no courtesy to even send back a reply... |
Originally Posted by christep
(Post 9697850)
You can fix that to some extent - if you're Premier anywhere you can open a Premier account in any other country, so as a Premier in, say, Canada, you can ask them to open you a HK Premier account and get a HK Premier Credit Card which would enable you to get AsiaMiles. By default obviously that will bill in HKD, so there's an exchange cost there if the bulk of your transactions are in some other currency. I think you can also get a HK-based USD Premier credit card.
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