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Originally Posted by GwailoSIN
(Post 26515491)
Wanted to check if someone has recent experience with booking a companion award.
I am especially interested if the award space comes from the same 'bucket' as regular redemptions or from a different 'bucket'? Looking esp. at HKG-ZRH-HKG in July/ August if that helps. Currently not showing any 'normal' award availability but could potentially route via DUS or FRA. I only want to book CX if companion award is possible. Thanks! I personally find if there is a lot of "I" availability, you stand a pretty good chance... though there was this once where I managed to snag a HKG-LHR companion award with not a lot of I seats left... |
I have a question regarding rebooking of companion award ticket. I have a purchased return flight in I class and a confirmed redemption (companion) return flight in U class. I need to change the return leg of my I class flight to a later date. There is availability in U class as well for the later date. Once I change my I return leg, will my U return leg automatically change as well since it is a companion ticket? Can I do I have to make the U change - if so can this be done online, or would I need to call that dreadful Asia Miles hotline? |
Originally Posted by carrotjuice
(Post 30625864)
Once I change my I return leg, will my U return leg automatically change as well since it is a companion ticket? Can I do I have to make the U change - if so can this be done online, or would I need to call that dreadful Asia Miles hotline? Yes you need to call AM... If I remember correctly it won't work even you call the 3333 revenue booking hotline as they can't (or won't maybe...) move your U class ticket... On the other hand AM can change your I booking so you'll be better off calling AM and ask them change all stuff for you... |
Hmmm... I wonder what will happen to the companion ticket if I don't call and change the date of return leg? Will the companion ticket be invalidated now that the date of the purchased ticket is different? Perhaps CX system indeed isn't smart enough and the companion effectively may fly separately?
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I think there will be a risk as the T&D of AM mentions: "If Members purchase a First or Business Class ticket for travel, they can also redeem a companion ticket. The companion must travel on the same flight, date and class of service. Companion Tickets are only available on round-trip flights."
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I called Asia Miles and they say date change on the companion ticket can only be done by phone at a whopping cost of US$40 or 4,000 Asia Miles per sector! |
Originally Posted by carrotjuice
(Post 30628692)
Hmmm... I wonder what will happen to the companion ticket if I don't call and change the date of return leg? Will the companion ticket be invalidated now that the date of the purchased ticket is different? Perhaps CX system indeed isn't smart enough and the companion effectively may fly separately?
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