CX Leverage is broken - help please!
 

I've been a loyal user of CX Leverage since it was started. It's been a great way to get discounts that are available through agents without messing with the agents. Recently they've re-coded the CX Leverage site and it is now totally FUBAR. Fares on Leverage are nearly double the fares on Travelocity. It has also lost the ability to do domestic connections. (I travel from Seattle and cannot get it to book from here)

I've contacted various people at CX who don't seem to be concerned about the demise of Leverage. If anyone can help in directing me or this message in a way that might get Leverage back on line I'd appreciate it.

-Paul

Here is a firm example:
SFO-TPE $3416 on Travelocity, $5727 on CX Leverage - Same CX flights for both

From TRAVELOCITY: (Formerly I was able to book this itinerary on Leverage for $2800 including domestic connections from Seattle)

Trip Summary
Outbound Flight
[] [] [] [] []
Wed, Mar 15
12:10am Depart - San Francisco, CA (SFO) [] Airline Logo Cathay Pacific 873 Adult Fare Rules
Thu, Mar 16
6:55am Arrive - Hong Kong (HKG) Nonstop
Flight time: 14 hrs 45 min
Connection Time: 1 hr 55 min
[] [] [] [] []
Thu, Mar 16
8:50am Depart - Hong Kong (HKG) [] Airline Logo Cathay Pacific 460 Adult Fare Rules
10:20am Arrive - Taipei, Taiwan (TPE) Nonstop
Flight time: 1 hr 30 min
Total Travel Time: 18 hrs 10 min
Return Flight
[] [] [] [] []
Wed, Mar 22
1:05pm Depart - Taipei, Taiwan (TPE) [] Airline Logo Cathay Pacific 511 Adult Fare Rules
2:55pm Arrive - Hong Kong (HKG) Nonstop
Flight time: 1 hr 50 min
Connection Time: 1 hr 35 min
[] [] [] [] []
Wed, Mar 22
4:30pm Depart - Hong Kong (HKG) [] Airline Logo Cathay Pacific 872 Adult Fare Rules
12:25pm Arrive - San Francisco, CA (SFO) Nonstop
Flight time: 11 hrs 55 min
Total Travel Time: 15 hrs 20 min
Save this whole itinerary

Price Summary
Travelers Price
1 adult = $ 3236.00
Taxes and Fees = $ 175.10
Service Fee = $ 5.00
Total Price = $ 3416.10


FROM CX LEVERAGE:
Fare Details Fare Tax Discount Passenger Total
USD 6,940.00 175.10 20.00% Adult x 1 5,727.10

Total USD 5,727.10
The tax displayed includes airport taxes, fees, charges, security surcharges, insurance and fuel surcharges; except where airport taxes are collected during check-in.
Frequent Flyer Mileage Details Asia Miles AAdvantage
18,538

Itinerary Details
Date Flight Departure Arrival Stops Duration Aircraft Remarks Class
15 March CX873 SFO 00:10 HKG 06:55+1 0 18:10 744 eTicket Business (J)
16 March CX460 HKG 08:50 TPE 10:20 0 343 eTicket Business (J)
22 March CX511 TPE 13:05 HKG 14:55 0 15:20 773 eTicket Business (J)
22 March CX872 HKG 16:30 SFO 12:25 0 744 eTicket Business (J)


Note on fares
The fare quoted is valid for this itinerary only. Any changes in date, flight or traveling period may result in a different fare.

It's not just the CX Leverage site, but the CX USA site does the same thing. No domestic connections and the flights are booked in J instead of D, so pricing is horrible.