FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Cathay Pacific | Cathay (https://www.flyertalk.com/forum/cathay-pacific-cathay-487/)
-   -   Baggage delay on Cathay (https://www.flyertalk.com/forum/cathay-pacific-cathay/2183437-baggage-delay-cathay.html)

Koru Flyer Jan 13, 2025 9:44 pm

Baggage delay on Cathay
 
What has been the experience with reimbursement. Cathay have stated based on receipts that they offer 100% on tolietries and 70% reimbursement on clothes - as clothes have "resdiual value".

While I am not one to argue the rights and wrongs with this and note that different airlines have different policies (BA = 100%, LH requires you to post the clothes back to them, AA is a painful exercise etc etc).
Of course I can go to travel insurance, but my policy has a deductable whch makes it a wash out.

Is this typical, have people pushed back, or should I just happily take the 70%. Happy for shared experience rather than opinions.

(Bags were misrouted for 4-5 days, which did require the purchase of specific items, which was reasonable (undergarments, socks, shirts etc)

(I am OK with it, just checking that I have not been given a bum steer)

Thanks,

KF


All times are GMT -6. The time now is 11:56 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.