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-   -   CX increasing cabin crew on selected flights (https://www.flyertalk.com/forum/cathay-pacific-cathay/2169831-cx-increasing-cabin-crew-selected-flights.html)

wadia13 Aug 17, 2024 9:15 pm

CX increasing cabin crew on selected flights
 
This is interesting, they've been short-staffed on their planes since Covid. Anyone know which "selected flights" they're talking about?

"Furthermore, starting July, the airline will also be increasing its cabin crew complement on selected flights to further enhance the delivery of its signature Cathay Pacific inflight service."

Cathay Pacific Returns to the World’s Top Five Airlines in Industry Rankings and Wins World’s Best Economy Class l Press Release l Swire Pacific Limited

majorpuppy Aug 17, 2024 10:40 pm

Really likely long routes that crew are often burnt out on. CX has been hiring so many crew, looks like it's finally paying off.

JW95 Aug 18, 2024 5:11 am


Originally Posted by wadia13 (Post 36460079)
This is interesting, they've been short-staffed on their planes since Covid. Anyone know which "selected flights" they're talking about?

"Furthermore, starting July, the airline will also be increasing its cabin crew complement on selected flights to further enhance the delivery of its signature Cathay Pacific inflight service."

Cathay Pacific Returns to the World’s Top Five Airlines in Industry Rankings and Wins World’s Best Economy Class l Press Release l Swire Pacific Limited

Can only be a good thing surely :) especially on those long and ultra long haul routes like JFK, BOS, LAX and LHR.

nivla83 Aug 18, 2024 11:44 am


Originally Posted by wadia13 (Post 36460079)
This is interesting, they've been short-staffed on their planes since Covid. Anyone know which "selected flights" they're talking about?

"Furthermore, starting July, the airline will also be increasing its cabin crew complement on selected flights to further enhance the delivery of its signature Cathay Pacific inflight service."

Cathay Pacific Returns to the World’s Top Five Airlines in Industry Rankings and Wins World’s Best Economy Class l Press Release l Swire Pacific Limited

LHR and SYD.
MAN next soon.

pf007 Aug 18, 2024 10:41 pm

About time!

Recently I felt sorry for the crew on board a full flight between HKG and India, crew seemed very short-staffed, frantically scrambling about & were even requesting pax to complain about the shortage of cabin crew on board (facepalm)


Edit: I was in PY; Y had four empty seats; PY & J were fully occupied.
Apparently staff were also complaining that they had to do a consecutive HKG-IN-HKG round trip, with no layover at the outport.
Given the shortage of cabin crew as an additional factor is no surprise some staff seem demoralized...



CX HK Aug 19, 2024 3:26 am


Originally Posted by pf007 (Post 36462293)
About time!

Recently I felt sorry for the crew on board a full flight between HKG and India, crew seemed very short-staffed, frantically scrambling about & were even requesting pax to complain about the shortage of cabin crew on board (facepalm)

Speak to any cabin crew and the India routes are their most dreaded... heavy demand on cabin crew on those routes so any shortage will be felt hard.

cxwaterboy Aug 19, 2024 4:32 am


Originally Posted by pf007 (Post 36462293)
About time!

Recently I felt sorry for the crew on board a full flight between HKG and India, crew seemed very short-staffed, frantically scrambling about & were even requesting pax to complain about the shortage of cabin crew on board (facepalm)


Edit: I was in PY; Y had four empty seats; PY & J were fully occupied.
Apparently staff were also complaining that they had to do a consecutive HKG-IN-HKG round trip, with no layover at the outport.
Given the shortage of cabin crew as an additional factor is no surprise some staff seem demoralized...


During one of the long-haul flights, I chatted with a senior purser. She told me that a crew there could have up to 5 "newbies" when normally it would just be one. Also, on certain euro routes, they only have 1 night as a layover.

nomadabroad Aug 19, 2024 4:58 pm

Sam Chui mentioned only 13 crews working the 4-class 77W in his latest video, that seems like quite a stretch.

djsflynn Aug 19, 2024 5:22 pm

I certainly hope this is true for SYD-HKG (as indicated earlier in this thread), each time I fly that route the crew are quite harried, I usually like to chat to some of them in the galley when the chance arises and they've been telling me how hard things are lately with full cabins in J and Y+ but being short-handed compared to pre-Covid levels. Good to see more investment where it counts.

csardas Aug 19, 2024 8:26 pm


Originally Posted by cxwaterboy (Post 36462690)
During one of the long-haul flights, I chatted with a senior purser. She told me that a crew there could have up to 5 "newbies" when normally it would just be one. Also, on certain euro routes, they only have 1 night as a layover.

Early this year I was told by a senior purser that they had only 35 hours layover in New York after HKG-JFK

cxwaterboy Aug 20, 2024 12:00 am


Originally Posted by csardas (Post 36464718)
Early this year I was told by a senior purser that they had only 35 hours layover in New York after HKG-JFK

The same goes for LHR. She also mentioned that they now fly twice the amount with less pay than pre Covid.

Singapore_Air Aug 20, 2024 2:16 am


Originally Posted by nomadabroad (Post 36464363)
Sam Chui mentioned only 13 crews working the 4-class 77W in his latest video, that seems like quite a stretch.

Yes - at 18 minutes 40 seconds here:

nivla83 Aug 20, 2024 2:44 am


Originally Posted by djsflynn (Post 36464418)
I certainly hope this is true for SYD-HKG (as indicated earlier in this thread), each time I fly that route the crew are quite harried, I usually like to chat to some of them in the galley when the chance arises and they've been telling me how hard things are lately with full cabins in J and Y+ but being short-handed compared to pre-Covid levels. Good to see more investment where it counts.

it is true only if you are in the front cabin, otherwise it is the same at the back.

HKGglobaltrotter Aug 20, 2024 8:23 am

LHR and SYD are the two routes with increased manned power as of now.


Originally Posted by djsflynn (Post 36464418)
I certainly hope this is true for SYD-HKG (as indicated earlier in this thread), each time I fly that route the crew are quite harried, I usually like to chat to some of them in the galley when the chance arises and they've been telling me how hard things are lately with full cabins in J and Y+ but being short-handed compared to pre-Covid levels. Good to see more investment where it counts.


sbs2716g Aug 20, 2024 12:58 pm


Originally Posted by nomadabroad (Post 36464363)
Sam Chui mentioned only 13 crews working the 4-class 77W in his latest video, that seems like quite a stretch.

13 crews including pilots? Or 13 CC ?


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