Originally Posted by Davvidd (Post 36414667)

So should I start switching to CX from BR?

Originally Posted by ABC Traveler (Post 36416096)

Thanks all of you. Very helpful. I think I'll reposition my flights to CX for a while and see what happens. My company regularly pays full fare so I should make DM fairly quickly with the new status points system (new to me, I made DM back in the old days of miles only, took me awhile to figure things out).

By the way quick question here that I don't want to start a new thread. I was surprisingly greeted by the ISM on my recent flight into HKG (PVG-HKG) and I'm only Green. In the old days I noticed ISM will only greet DMs, I can't imagine CX now requires ISM to greet all MPC members. Was it luck or because I bought full J fare?

Originally Posted by CX HK (Post 36415182)

Where are you based? What routes do you fly, is it for personal/business, what factors do you value etc?

Originally Posted by ABC Traveler (Post 36409725)

I have abandoned CX a long time ago (was 15 years CX DM) since other airlines hardware have caught up. Recently I purchased CX J from Shanghai to Hong Kong and was very surprised that most passengers are Taiwanese and from their conversations their final destination is Taiwan (via HK). I know before the direct flights this is golden goose for CX, but just out of curiosity are many people still doing it to maintain status or simply love CX that much?

This made me think about returning to CX for the following reasons: 1) Chinese airlines miles expired after one year. They force you to use it on a yearly basis. I like to save them for family travel redemptions where I can fly my whole family with me in J class, but by making it annual, it's impossible for I have a big family. 2) As for redeeming points, forget it, most of the times the dates are blacked out or no availability. 3) Chinese airlines hard J products are either broken or have some flaws to them that makes resting hard and happens often enough to make any trip a very unenjoyable experience. 4) I'm shock the same can be said of Taiwanese airlines (granted Eva J product is magnificent, but good luck trying to reach anybody if you're not EVA Diamond and their points are mostly useless). Since abandoning CX I have mixed my travels around: United, EVA, China airlines, China Eastern, Xiamen Airlines, and American Airlines. All mid-tier with each airline, but I'm actually considering consolidating and returning to CX.

But before I do, I wanted to ask you all, is CX still as good as I remember them? Good redemption, good customer service, good hardware (if they do upgrade in timely matter), and good all-around onboard experience? (My trip from Shanghai to Hong Kong has great service from the FA but the ISM has an attitude and would simply invade my space without permission nor apology).