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theworld Dec 4, 2023 1:54 am

HKIA lounge query
 
Hi all, I have searched and I think the answer is "it will be at the discretion of the lounge attendants" but just wanted to check.

I'm CX Silver and have one lounge pass as part of mid-tier benefits. Travelling with family (two adults and two kids, both under 6). Travelling in economy.

Would I be able to get all four of us into a CX lounge in HKIA?

Thanks in advance.

oldchinahand Dec 4, 2023 2:29 am

Children need to be under 2 years per policy. If lounges are not busy you may have a chance - I have witnessed this happen more than once.

Best C

theworld Dec 4, 2023 2:37 am


Originally Posted by oldchinahand (Post 35793843)
Children need to be under 2 years per policy. If lounges are not busy you may have a chance - I have witnessed this happen more than once.

Best C

Thanks. This will be on 17 December (so Xmas rush time).

CXFlyerBoy Dec 4, 2023 7:34 am


Originally Posted by theworld (Post 35793793)
Hi all, I have searched and I think the answer is "it will be at the discretion of the lounge attendants" but just wanted to check.

I'm CX Silver and have one lounge pass as part of mid-tier benefits. Travelling with family (two adults and two kids, both under 6). Travelling in economy.

Would I be able to get all four of us into a CX lounge in HKIA?


Thanks in advance.

Redeem access for each extra person at 11k AM

theworld Dec 4, 2023 7:42 pm


Originally Posted by CXFlyerBoy (Post 35794418)
Redeem access for each extra person at 11k AM

Thanks for that. Can I redeem on the day (i.e. if lounge attendant rejects the kids coming in as well can I redeem at 11k AM there and then?)

CXFlyerBoy Dec 5, 2023 9:04 am


Originally Posted by theworld (Post 35796170)
Thanks for that. Can I redeem on the day (i.e. if lounge attendant rejects the kids coming in as well can I redeem at 11k AM there and then?)

in reading their website, it seems like yea

leosantos Dec 5, 2023 3:18 pm

I would say chances are slim as CX are taking over running the lounges by themselves and they are being super strict. I think they should have a seperate area for people with kids, as frankly on most occassions the self entitled parents seem to think ,we all enjoy watching listening to those noisy bratts running around.

theworld Dec 21, 2023 8:13 am

Just circling back on this. Was able to pay the 11k AM on the spot at the lounge.

leosantos Dec 21, 2023 9:12 am


Originally Posted by theworld (Post 35839736)
Just circling back on this. Was able to pay the 11k AM on the spot at the lounge.

I am guessing they have been told to get strict on this as every penny counts these days.

percysmith Dec 21, 2023 2:52 pm


Originally Posted by theworld (Post 35839736)
Just circling back on this. Was able to pay the 11k AM on the spot at the lounge.

My wife (now OWS) travelling with a DM and two non-status last week - wanted to join them in Pier F but was told this would cost her DM friend 15k AM. Of course not.


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