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-   -   Time for ishop miles to post (https://www.flyertalk.com/forum/cathay-pacific-cathay/2027625-time-ishop-miles-post.html)

bernyx Oct 27, 2020 5:32 am

Time for ishop miles to post
 
Anybody had recent experience with this? I made a purchase over 120 days ago and it still says pending. I sent an email and they said it was under the normal approval process, I've got a few more months before my miles expire

Fly Me To The Moon Oct 27, 2020 7:46 am


Originally Posted by bernyx (Post 32775765)
Anybody had recent experience with this? I made a purchase over 120 days ago and it still says pending. I sent an email and they said it was under the normal approval process, I've got a few more months before my miles expire

Some of my purchases have taken 6+ months to get the miles credited to my account.

l380 Oct 27, 2020 11:26 am

same here. at least 5 months

bernyx Jan 1, 2021 8:28 am

checked the status of my purchased today over 6 months after, now it says cancelled after it saying pending for so long. What is the deal? I need to get a transaction and have it posted before Feb 28 to not lose miles

ernestnywang Jan 1, 2021 12:04 pm


Originally Posted by bernyx (Post 32928891)
checked the status of my purchased today over 6 months after, now it says cancelled after it saying pending for so long. What is the deal? I need to get a transaction and have it posted before Feb 28 to not lose miles

I've also had a few transactions cancelled without valid reason (and they were not really able to explain after several emails), so now I save all my screenshots.

bernyx Jan 1, 2021 12:22 pm


Originally Posted by ernestnywang (Post 32929401)
I've also had a few transactions cancelled without valid reason (and they were not really able to explain after several emails), so now I save all my screenshots.

screenshot of what, when it said pending?
The receipt?

ernestnywang Jan 1, 2021 12:40 pm


Originally Posted by bernyx (Post 32929450)
screenshot of what, when it said pending?
The receipt?

Of every single step, from clicking the link from iShop to the order confirmation.

bernyx Jan 1, 2021 1:11 pm


Originally Posted by ernestnywang (Post 32929495)
Of every single step, from clicking the link from iShop to the order confirmation.

site is kind of a joke, if I don't get the miles I guess Ill have to waste 1000 marriot points


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