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Old Mar 22, 2021, 7:47 am
  #76  
 
Join Date: Mar 2006
Location: PEK
Programs: BAEC, AA Exec Plat
Posts: 244
Originally Posted by Haaienvoer
Thanks you for the info on the "2 partner transfer" to reinstatement of miles. Contacted MarcoPolo, got the offer and transfered from both Marriott and HiltonHonors.

Marriott was almost instant, but still awaiting the Hilton points transfered to my account. Anyone have some experience on how long this will take ?
Similar situation. I am deciding which hotels to transfer from - Hilton, IHG, Radisson, Best Western.
Can anyone advise on expected transfer times for any of these?

Last edited by justin1123; Mar 22, 2021 at 10:17 am
justin1123 is offline  
Old Apr 9, 2021, 2:12 pm
  #77  
 
Join Date: Mar 2017
Posts: 88
Make use of US DOT to extend your miles for one year for free

Anyone has miles expiring can follow the steps below to extend your miles for one year.

(1) Go to CX US website (MUST BE US SITE) https://www.cathaypacific.com/cx/en_US.html to book a ticket involving any US ports as origin or destination on your miles expiring date, e.g. 31 May 2021 before 23:59 HKG TIME using the miles plus cash option. Use up all your expiring miles to book the ticket.

(2) Tickets booked on the US site with any US ports in the itinerary can be cancelled free of charge within 24 hours under the US DOT policy. Make sure you CALL CX to cancel the tickets on 1 June (HKG TIME) and request a refund . Don’t use the online refund form.

(3) Cash portion will be refunded to your card and your miles will go back to your account with one year extension as a gesture of goodwill without charge.

Reminder:

You should check the time zone as you must follow HKG time. Set an alarm to remind yourself to cancel the ticket within 24 hours. NOTE THAT THE FIRST FLIGHT SHOULD BE MORE THAN 7 DAYS FROM THE TICKET ISSUING DATE, or otherwise not covered by US DOT.

Last edited by Donkitravel; Apr 9, 2021 at 11:48 pm
Donkitravel is offline  
Old Apr 12, 2021, 6:19 pm
  #78  
 
Join Date: Feb 2016
Posts: 244
Originally Posted by Donkitravel
Anyone has miles expiring can follow the steps below to extend your miles for one year.

(1) Go to CX US website (MUST BE US SITE) https://www.cathaypacific.com/cx/en_US.html to book a ticket involving any US ports as origin or destination on your miles expiring date, e.g. 31 May 2021 before 23:59 HKG TIME using the miles plus cash option. Use up all your expiring miles to book the ticket.

(2) Tickets booked on the US site with any US ports in the itinerary can be cancelled free of charge within 24 hours under the US DOT policy. Make sure you CALL CX to cancel the tickets on 1 June (HKG TIME) and request a refund . Don’t use the online refund form.

(3) Cash portion will be refunded to your card and your miles will go back to your account with one year extension as a gesture of goodwill without charge.

Reminder:

You should check the time zone as you must follow HKG time. Set an alarm to remind yourself to cancel the ticket within 24 hours. NOTE THAT THE FIRST FLIGHT SHOULD BE MORE THAN 7 DAYS FROM THE TICKET ISSUING DATE, or otherwise not covered by US DOT.
Is there a reason why you need to do this on the day the miles expire? If you do this before, would the miles retain the same expiration date when cancelled?

Thanks!
benjinito is offline  
Old Apr 13, 2021, 1:18 am
  #79  
 
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
Originally Posted by benjinito
Is there a reason why you need to do this on the day the miles expire? If you do this before, would the miles retain the same expiration date when cancelled?

Thanks!
Yes. If the miles remain valid by the time of award ticket refund, it will have the same expiry date when deposited.
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ernestnywang is offline  
Old Apr 13, 2021, 11:54 am
  #80  
 
Join Date: Jun 2016
Posts: 2,257
Originally Posted by Donkitravel
Anyone has miles expiring can follow the steps below to extend your miles for one year.

(1) Go to CX US website (MUST BE US SITE) https://www.cathaypacific.com/cx/en_US.html to book a ticket involving any US ports as origin or destination on your miles expiring date, e.g. 31 May 2021 before 23:59 HKG TIME using the miles plus cash option. Use up all your expiring miles to book the ticket.

(2) Tickets booked on the US site with any US ports in the itinerary can be cancelled free of charge within 24 hours under the US DOT policy. Make sure you CALL CX to cancel the tickets on 1 June (HKG TIME) and request a refund . Don’t use the online refund form.

(3) Cash portion will be refunded to your card and your miles will go back to your account with one year extension as a gesture of goodwill without charge.

Reminder:

You should check the time zone as you must follow HKG time. Set an alarm to remind yourself to cancel the ticket within 24 hours. NOTE THAT THE FIRST FLIGHT SHOULD BE MORE THAN 7 DAYS FROM THE TICKET ISSUING DATE, or otherwise not covered by US DOT.
is the above approach a better method? or is the 2 partner transfer challenge be a better option?

i think the latter allows you to "renew" the miles with expiration beyond 12 months, right?
gnomey is offline  
Old Apr 13, 2021, 1:07 pm
  #81  
 
Join Date: Feb 2016
Posts: 244
Originally Posted by gnomey
is the above approach a better method? or is the 2 partner transfer challenge be a better option?

i think the latter allows you to "renew" the miles with expiration beyond 12 months, right?
The latter will turn it into "new" miles (does not expire with activity in 18 months)
benjinito is offline  
Old Apr 17, 2021, 8:47 pm
  #82  
 
Join Date: Aug 2000
Location: Arlington VA
Posts: 127
Any confirmed DP as to whether transferring miles from Citi or AMEX into AM account will extend expiration date of new miles by another 18 months?
ankdc is offline  
Old Apr 18, 2021, 11:11 am
  #83  
 
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
Originally Posted by ankdc
Any confirmed DP as to whether transferring miles from Citi or AMEX into AM account will extend expiration date of new miles by another 18 months?
Yes, that will do. Note it may take a couple of days for the transfer to be completed, so leave some buffer time.
ernestnywang is offline  
Old Apr 29, 2021, 11:33 am
  #84  
 
Join Date: Jun 2016
Posts: 2,257
Originally Posted by Donkitravel
Anyone has miles expiring can follow the steps below to extend your miles for one year.

(1) Go to CX US website (MUST BE US SITE) https://www.cathaypacific.com/cx/en_US.html to book a ticket involving any US ports as origin or destination on your miles expiring date, e.g. 31 May 2021 before 23:59 HKG TIME using the miles plus cash option. Use up all your expiring miles to book the ticket.

(2) Tickets booked on the US site with any US ports in the itinerary can be cancelled free of charge within 24 hours under the US DOT policy. Make sure you CALL CX to cancel the tickets on 1 June (HKG TIME) and request a refund . Don’t use the online refund form.

(3) Cash portion will be refunded to your card and your miles will go back to your account with one year extension as a gesture of goodwill without charge.

Reminder:

You should check the time zone as you must follow HKG time. Set an alarm to remind yourself to cancel the ticket within 24 hours. NOTE THAT THE FIRST FLIGHT SHOULD BE MORE THAN 7 DAYS FROM THE TICKET ISSUING DATE, or otherwise not covered by US DOT.
i have a ticket booked now on partner airline, which i want to cancel.
it wasnt the intention to cancel, but i just found a better itinerary elsewhere.

some of the miles used for this partner flight are supposed to expire on April 30

so should i cancel the flight on May 1 in order to have a fresh expiration date?
if i cancel it on April 30 or before, i will get the miles with old expiration date?
gnomey is offline  
Old Apr 29, 2021, 9:11 pm
  #85  
 
Join Date: Sep 2018
Programs: Alaska
Posts: 2,188
Originally Posted by gnomey
i have a ticket booked now on partner airline, which i want to cancel.
it wasnt the intention to cancel, but i just found a better itinerary elsewhere.

some of the miles used for this partner flight are supposed to expire on April 30

so should i cancel the flight on May 1 in order to have a fresh expiration date?
if i cancel it on April 30 or before, i will get the miles with old expiration date?
you will get original expiration date if you cancel before it.
freed0m is offline  
Old Apr 29, 2021, 9:28 pm
  #86  
 
Join Date: Jun 2016
Posts: 2,257
Originally Posted by freed0m
you will get original expiration date if you cancel before it.
thanks. but i definitely wont lose my miles if i cancel it on May 1 or after, right?
gnomey is offline  
Old Apr 30, 2021, 1:22 am
  #87  
 
Join Date: Jun 2017
Posts: 2,277
Originally Posted by gnomey
i have a ticket booked now on partner airline, which i want to cancel.
it wasnt the intention to cancel, but i just found a better itinerary elsewhere.

some of the miles used for this partner flight are supposed to expire on April 30

so should i cancel the flight on May 1 in order to have a fresh expiration date?
if i cancel it on April 30 or before, i will get the miles with old expiration date?
if your ticket is booked previously , I don’t think the part that you have quoted apply to you.
sbs2716g is offline  
Old Apr 30, 2021, 10:09 am
  #88  
 
Join Date: Mar 2017
Posts: 88
Originally Posted by sbs2716g
if your ticket is booked previously , I don’t think the part that you have quoted apply to you.
It is cheaper to reissue with a new itinerary. If you wish to cancel, do it on 1 May.
Donkitravel is offline  
Old Apr 30, 2021, 10:10 am
  #89  
 
Join Date: Mar 2017
Posts: 88
Originally Posted by gnomey
thanks. but i definitely wont lose my miles if i cancel it on May 1 or after, right?
Right.
Donkitravel is offline  
Old May 4, 2021, 7:17 pm
  #90  
 
Join Date: Sep 2015
Posts: 206
I was able to get the to apply the exception by chat. Will follow up once the points are restored.
alvinroast likes this.
corpgator is offline  


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