Asia Miles expiration in time of Coronavirus
#31
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,435
Hi guys, I'm newbie in miles world. Haven't redeem any miles yet. Currently I have total 220K AM, and the very first 31.000 AM will expired on 31 May 2020. Anybody here have found "cheapest" way to extend one more year?
So far I've read all the post, the most make sense is to book flight before 31/5/2020 and then after 31/05/2020 cancel the flight with cancellation cost $120. It's that true? Thank you all.
So far I've read all the post, the most make sense is to book flight before 31/5/2020 and then after 31/05/2020 cancel the flight with cancellation cost $120. It's that true? Thank you all.
#32
Join Date: Apr 2020
Posts: 2
#33
Join Date: Jun 2016
Posts: 2,242
i have 60k miles expiring on 30 April 2021, because these are earned before 1 Jan 2020, but i have no idea what my anniversary date is.
thank you
#35
Join Date: Feb 2015
Programs: Top Tier Flyertalk Member
Posts: 652
#36
Join Date: Jun 2016
Posts: 2,242
i have been reading past posts here and still not 100% clear, hope someone can help
so if i have 60k miles expiring on 30 April 2021, because these are earned before 1 Jan 2020, then what i should do is the following
- book an award flight that uses up 60k miles for travel in June/July 2021 (or any month after the expiration date), ideally one that will have high risk of cancellation by CX
- wait for CX to cancel on me, which typically happens 2-3 mo before the flight date
- call up CX and ask for miles to be reposted and fees to be refunded
- miles will repost with a new expiration date (30 April 2022)
i would like to know if the above has been happening consistently?
because i am also reading multiple reports where their CX award flights get cancelled, but miles were posted back with the old expiration date.
so why does that happen to them?
is it because the flights they booked are to be flown before the miles expiration date (ie 30 April 2021) in this case?
so if i have 60k miles expiring on 30 April 2021, because these are earned before 1 Jan 2020, then what i should do is the following
- book an award flight that uses up 60k miles for travel in June/July 2021 (or any month after the expiration date), ideally one that will have high risk of cancellation by CX
- wait for CX to cancel on me, which typically happens 2-3 mo before the flight date
- call up CX and ask for miles to be reposted and fees to be refunded
- miles will repost with a new expiration date (30 April 2022)
i would like to know if the above has been happening consistently?
because i am also reading multiple reports where their CX award flights get cancelled, but miles were posted back with the old expiration date.
so why does that happen to them?
is it because the flights they booked are to be flown before the miles expiration date (ie 30 April 2021) in this case?
#37
Join Date: Dec 2006
Location: HKG
Programs: CXDM, SQ Gold, SPG, HHonors and Shangri-La
Posts: 551
because i am also reading multiple reports where their CX award flights get cancelled, but miles were posted back with the old expiration date.
so why does that happen to them?
is it because the flights they booked are to be flown before the miles expiration date (ie 30 April 2021) in this case?
so why does that happen to them?
is it because the flights they booked are to be flown before the miles expiration date (ie 30 April 2021) in this case?
#38
Join Date: Jun 2016
Posts: 2,242
Once a redemption flight is canceled CX will not refund the ticket (miles) unless the member asks them to. Their default next step is to protect you on another flight (which you can decline) or let you change travel dates/routes without penalty. If the cancellation happens before 30 April then you can choose to leave the ticket open and call up on 1 May to do the refund, as it has a validity of one year.
ok, so basically what you are saying is that the miles expiration extension +1 yr from original expiration date is actually due to the ticket being valid for 1 yr, and not any other arbitrary reason
is this +1 yr from issuance/booking date, or +1 yr from flight date? my understanding is that it is always counted from ticket issurance/booking date, and so therefore your new expiration date for miles will not exactly fall on 30 April 2022 but rather 1 yr from the time you have the ticket issued?.
#39
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,435
#40
Join Date: Mar 2012
Posts: 249
I asked Asia Miles about extending my expiration date. The rep said that she couldn't extend the miles until they actually expire. When they do, I would have to call back and ask for an extension, at which Asia Miles will offer a "challenge" to extend the miles. The requirements are as follows: earn 3000 miles via TWO partners within 89 days. The examples she provided were to transfer X miles from AmEx and Y miles from a hotel rewards program.
Has anyone else heard of or tried this challenge?
The other alternative is to book an award before they expire and then cancel the award to have the miles redeposited with a new expiration date, which would be an additional year from the original expiration date of the miles.
Has anyone else heard of or tried this challenge?
The other alternative is to book an award before they expire and then cancel the award to have the miles redeposited with a new expiration date, which would be an additional year from the original expiration date of the miles.
#41
Join Date: Jan 2014
Posts: 141
I have around 170k Asia Miles expiring at 1/1/2021. I've done online chat with asiamiles website. The result is similar as what nomorecoach was told. I need to get 3k miles from two partners to extend my existing Asia Miles. I didn't go to details because I don't wanna invest more efforts in such an unreasonable and unfriendly airline company. Qantas and ANA extended the expiration of our miles due to COVID-19.
#43
Join Date: Mar 2012
Posts: 249
I have around 170k Asia Miles expiring at 1/1/2021. I've done online chat with asiamiles website. The result is similar as what nomorecoach was told. I need to get 3k miles from two partners to extend my existing Asia Miles. I didn't go to details because I don't wanna invest more efforts in such an unreasonable and unfriendly airline company. Qantas and ANA extended the expiration of our miles due to COVID-19.
#44
Join Date: Mar 2012
Posts: 249
Yes, only after. Apparently, they can't do anything until the miles have already expired. It sounds really fishy. I'm hoping someone else can chime in with a data point on this challenge.
#45
Join Date: Jan 2017
Programs: Cathay Pacific, Air Astana
Posts: 94
I've got 38,000 miles expiring at the end of Feb, which also coincides with my end of membership year. Given I don't see any travel between now and then - thanks to quarantine requirements - I'm wondering when CX will announce a rollover of status & extension of miles.
Given how competitive their industry is likely to be once travel resumes, if they don't do both, I can see them losing quite a bit (more) goodwill and a lot of members
Given how competitive their industry is likely to be once travel resumes, if they don't do both, I can see them losing quite a bit (more) goodwill and a lot of members