Covid-19 coronavirus - effect on Cathay Pacific
Feb 8, 2020, 7:50 am
#497
Join Date: Dec 2005
Location: NYC Area
Programs: AA EP, United Plat, Hyatt Globalist, Bonvoy Titanium, Hilton Diamond, IHG Diamond
Posts: 150
Feb 8, 2020, 8:00 am
#498
Join Date: Oct 2013
Posts: 122
EWR-HKG was still listed at top, but with cancelled on the side, and then JFK-HKG listed under EWR-HKG flight.
when is your flight?
Last edited by quintic; Feb 8, 2020 at 9:06 am
Feb 8, 2020, 9:07 am
#499
Join Date: Oct 2013
Posts: 122
I am supposed to fly on Feb 15 ewr hkg and book r via amex travel. Amex didn't send me anything despite I was rebooked inbound to JFK. The outbound is still intact but CX sent me an email about the cancellation of EWR HKG and said my PNR will be update in 24 hours (13 hrs ago).
Expertflyer says all the flights are zero out except F cabin. How would travel agent be able to rebook me in there is no original inventory on the date that I fly?
Expertflyer says all the flights are zero out except F cabin. How would travel agent be able to rebook me in there is no original inventory on the date that I fly?
Feb 8, 2020, 9:51 am
#500
Join Date: Dec 2005
Location: NYC Area
Programs: AA EP, United Plat, Hyatt Globalist, Bonvoy Titanium, Hilton Diamond, IHG Diamond
Posts: 150
3/20. Funny thing is, I just got rebooked for the second segment, HKG-ADL (which doesn’t work for me as it’s the next day so will ask to switch to SYD). But they haven’t changed the EWR-HKG yet. Go figure.
Feb 8, 2020, 10:02 am
#501
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Only part of the equation is directly the result of the virus. Even before that problem, political unrest in HKG has caused a massive drop in traffic. Part of the reason why, even if the virus is dealt with in short order, it is going to take a long time for demand to come back.
Feb 8, 2020, 10:42 am
#502
Join Date: Jun 2017
Posts: 2,276
EDIT: CX timetable show 23/feb schedule but not bookable though.
Last edited by sbs2716g; Feb 8, 2020 at 10:50 am
Feb 8, 2020, 11:13 am
#503
Join Date: Jul 2013
Posts: 78
Has anyone been rescheduled on IAD-HKG yet? Inventory is still zeroed after Feb 11 (which is a bit odd, since their last non-zeroed HKG-IAD flight is still scheduled for Feb 13... and they’ll need to get that plane back to HKG).
I’m scheduled to fly a few days after the assumed cancellations start, but my ticket still shows as confirmed.
I’ve got a preferred backup plan, but CX couldn’t assist because IAD-HKG isn’t officially showing as cancelled yet.
I’m scheduled to fly a few days after the assumed cancellations start, but my ticket still shows as confirmed.
I’ve got a preferred backup plan, but CX couldn’t assist because IAD-HKG isn’t officially showing as cancelled yet.
Feb 8, 2020, 11:17 am
#504
Join Date: Aug 2011
Location: DCA/CLT/HKG
Programs: AA EXP (Former US CP)
Posts: 730
Has anyone been rescheduled on IAD-HKG yet? Inventory is still zeroed after Feb 11 (which is a bit odd, since their last non-zeroed HKG-IAD flight is still scheduled for Feb 13... and they’ll need to get that plane back to HKG).
I’m scheduled to fly a few days after the assumed cancellations start, but my ticket still shows as confirmed.
I’ve got a preferred backup plan, but CX couldn’t assist because IAD-HKG isn’t officially showing as cancelled yet.
I’m scheduled to fly a few days after the assumed cancellations start, but my ticket still shows as confirmed.
I’ve got a preferred backup plan, but CX couldn’t assist because IAD-HKG isn’t officially showing as cancelled yet.
Feb 8, 2020, 11:19 am
#505
Join Date: Aug 2013
Posts: 1,706
I am on a IAD flight in March and mine still shows confirmed. No changes noted. At this point I am either going to cancel the trip and rebook a trip elsewhere ASAP (on another OW carrier to burn up my Asia Miles) or I am going kick my trip out to the fall. Looking at my options now. I haven't bothered to call in since I doubt Asia Miles will do anything for me since the ticket is still showing as confirmed. I understand they are slammed but I wish they'd get a move on. I am less concerned that they haven't notified me (given when I am travelling) but that they haven't notified folks leaving in next couple of weeks.
Last edited by 36902BRF; Feb 8, 2020 at 12:57 pm
Feb 8, 2020, 11:25 am
#506
Join Date: Aug 2013
Posts: 1,706
Hello, is CX good about putting you up in a Hotel? I have a paid one-way from PNH to HKG on March 14th arriving HK 15:30. I have a separate ticket on Swiss later that day technically March 15th at 00:20 to Zurich.
I got the e-mail yesterday that my original flight had been rescheduled a day earlier to March 13th arriving HK at 22:35. Thats actually OK with us however I will have to eat one night hotel already paid for in Phnom Pehn but the question is how do I get CX to pay for a night at HK as now I will have a 26 hour layover in HK. Gracias!
I got the e-mail yesterday that my original flight had been rescheduled a day earlier to March 13th arriving HK at 22:35. Thats actually OK with us however I will have to eat one night hotel already paid for in Phnom Pehn but the question is how do I get CX to pay for a night at HK as now I will have a 26 hour layover in HK. Gracias!
Feb 8, 2020, 11:49 am
#507
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,436
Would appreciate if somebody would know the next step. We are leaving for MLE through DOH ( seperate ticket ) tomorrow and I hate the idea of leaving the US without knowing how to get back home. AS can't help as they have not been informed by CX of the cancellation and CX cannot be reached. Contacted CX on Facebook but no response Thank you
Feb 8, 2020, 11:51 am
#508
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,436
I am supposed to fly on Feb 15 ewr hkg and book r via amex travel. Amex didn't send me anything despite I was rebooked inbound to JFK. The outbound is still intact but CX sent me an email about the cancellation of EWR HKG and said my PNR will be update in 24 hours (13 hrs ago).
Expertflyer says all the flights are zero out except F cabin. How would travel agent be able to rebook me in there is no original inventory on the date that I fly?
Expertflyer says all the flights are zero out except F cabin. How would travel agent be able to rebook me in there is no original inventory on the date that I fly?
Feb 8, 2020, 11:59 am
#509
Join Date: Jan 2010
Location: Los Angeles
Programs: AA EXP, SPG PLT, Carlson/HHonors GLD, National Ex, Hertz Gld, AMEX Plat
Posts: 344
Does anyone have a CX support email, or chat site? Got auto-rebooked and I need to ask for an adjustment to make the flights work for me. No option to hold currently on the US line, and the MPC line is an endless hold with no one picking up.
Feb 8, 2020, 12:01 pm
#510
Join Date: Jul 2013
Posts: 78