Official announcement for NO Lounge access if you score complimentary upgrades
 

and


Source: https://www.cathaypacific.com/cx/en_...dmittance.html

Thanks to people who lodge complains for no lounge access for an op-up. Now black & white.

Excellent. Great to have it in b&w. Will certainly make the dragons' lives easier.

This is the policy with most airlines. You are upgraded for operational reasons - there not being a seat for you in the lower cabin. Unless there are no seats in the J lounges and you get operationally upgraded to the F lounge why would you have access

I thought this has always been the case. A few years ago, I got rejected by the lounge when I was op-up to J as a green member.

Pretty ridiculous change, so far I have always been allowed to lounges in case of operational class upgrades, both on Cathay and EVA. It's hard for me to say how many times it was when I had no status in the alliance, that allowed lounge access regardless, but I am pretty sure at least in some cases I had none.

i am sure entitled people who get something for nothing will be here being the most vocal complainers. good riddance.

Exactly. Nonetheless, it's still a good clarifications.

Some locals will remember this guy a few months ago:
https://ezone.ulifestyle.com.hk/arti...9C%8D%E6%8F%92

My daughter got up-up as GR. My nephew got several op-ups even as AM. 10 years ago on a March SFO-HKG flight, I overheard the agent telling a passenger "all members were upgraded" (that was just before HK Sevens).

They are different. Birthday upgrades are not for operational reasons. However, by the wordings of the new policy, perhaps birthday upgrades lounge policy are affected too.

Your experience is different than us and most other members. My last op-up was two months ago. I am GO and was upgraded to F. Perhaps they changed my boarding pass at the gate (rather than at check-in or the lounge) to make sure I wouldn't go to a F lounge. :D :D

Potential Solution (unless CX stamps the boarding pass "No Lounge"):

In airports with other Oneworld lounges other than CX, simply go to that Oneworld lounge instead.

Eg. In HKG, go to the Qantas lounge instead of the CX lounge.

Don't know if other OW lounges work. The person's BP info is on the barcode, and if it works properly, it will be rejected. Interesting to know if anyone tried that.

i feel this is just so petty

1/ say a J gets upgraded to F. i mean is the marginal cost of admitting him to F lounge that much more?

2/ if a PE or Y gets upgraded to J. Ok maybe marginal cost is more (say US$50 a pop). but you have sold extra tickets (at a better yield too given cabin is full)! is it that difficult to build some customer good will?

basically i feel that they are being penny wise pound foolish. the marginal cost of providing this benefit is not that great, and can build goodwill. but they choose to toast it.

as sxc said - most opups have status anyway. it is only a very rare few I think that get upgraded as a newbie.

instead of pissing people off - if they want to implement this policy, they should do a strict opup upgrade at gate. this is actually a win-win. customer is super happy at gate, and CX dont have to provide the lounge services.



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The information embedded into the barcode is very basic. I suggest you download the app "BPScanner" onto your iphone and scan your boarding pass.

At most it shows the airline's record locator.

However, when accessing a partner lounge (as they won't have access to the operating carrier's DCS), all they look at is the cabin code and the ff status if required.