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Originally Posted by nolounge
(Post 28761709)
When is your flight? Is it under airport control?
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Originally Posted by Innocent Abroad
(Post 28761486)
I had an aircraft change (from A359 to A333) which caused my assigned seat to be dropped (naturally). The Manage Booking on cathaypacific.com would not let me choose a new set (it reads: "We were unable to process your previous request. No further seat change is allowed"). The CX call centre in TLV is not the brightest one; is there a way to do it online? I'm a OWE and had no problem choosing my seats after the ticket was issued.
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Originally Posted by lewisyu
(Post 28763365)
A capable CX call center agent can solve this for you. I experienced the same before after a change of metal.
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Originally Posted by Innocent Abroad
(Post 28763569)
Thanks; should I simply call the HK call center then?
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Originally Posted by lewisyu
(Post 28763653)
The first agent I reached in HK English hotline solved my issue. YMMV.
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Originally Posted by boybi
(Post 28300794)
I tried to seat my brother and his family (2 adults, 1 7yo child, 1 9mo old baby) in row 31 (behind the emergency exit seats) of KA A320, but it doesn't allow my brother (with baby) to be seated in that row. Was this for safety reasons?
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Originally Posted by LHR/MEL/Europe FF
(Post 28769652)
I'm coming to this thread late... but it might be to do with the number of oxygen masks per seat group. I don't know if the A320 is the same as the 737, but on the 737 only select rows have four masks. Others have three. So 4 pax would be limited in their choice as to which seat group they can take.
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Originally Posted by Innocent Abroad
(Post 28761486)
I had an aircraft change (from A359 to A333) which caused my assigned seat to be dropped (naturally). The Manage Booking on cathaypacific.com would not let me choose a new set (it reads: "We were unable to process your previous request. No further seat change is allowed").
brgds, jeffery |
Unsure on how CX grade bookings so idk if S is above V but we just booked our 1st CX flight and during the booking process it asked for FF details. I entered our BAEC details and it picked up on our OW Sapphire status and allowed us to book extra legroom seats for free during the booking process ( point of note: I dint have a CX/ Marco Polo account when booking. It didnt 1st time but booking crashed and when I tried again it picked up on status)
Flying BA 1st LHR-HKG then back from BKK in Business Class on an Amex 2-4-1 and had to do some arm twisting to get the lady to agree to CX as flights HKG-CNX are available a LOT cheaper but there was no way I was missing out on the CX lounges at HKG :D |
Originally Posted by TWCLAM
(Post 30902534)
Unsure on how CX grade bookings so idk if S is above V but we just booked our 1st CX flight and during the booking process it asked for FF details. I entered our BAEC details and it picked up on our OW Sapphire status and allowed us to book extra legroom seats for free during the booking process ( point of note: I dint have a CX/ Marco Polo account when booking. It didnt 1st time but booking crashed and when I tried again it picked up on status)
Flying BA 1st LHR-HKG then back from BKK in Business Class on an Amex 2-4-1 and had to do some arm twisting to get the lady to agree to CX as flights HKG-CNX are available a LOT cheaper but there was no way I was missing out on the CX lounges at HKG :D With regards to having status, CX has always allowed free seat selections for OWS and OWE, regardless of booking class. |
Originally Posted by clubeurope
(Post 30906373)
With regards to having status, CX has always allowed free seat selections for OWS and OWE, regardless of booking class. Refer to this thread: https://www.flyertalk.com/forum/cath...-py-seats.html |
Originally Posted by andersonCooper
(Post 30906677)
Not true any more. On 359 the last row of PEY is blocked, even for OWE. I asked ISM on my recent flight and she had zero idea.
Refer to this thread: https://www.flyertalk.com/forum/cath...-py-seats.html Edited... just checked the other thread. I’m not sure how that contradicts what is written here. Status pax can choose seat that would otherwise be charged for, for free. If an airline ines is blocking seats outright, that is a different issue? |
Originally Posted by andersonCooper
(Post 30906677)
Not true any more. On 359 the last row of PEY is blocked, even for OWE. I asked ISM on my recent flight and she had zero idea.
Refer to this thread: https://www.flyertalk.com/forum/cath...-py-seats.html |
Originally Posted by LHR/MEL/Europe FF
(Post 30906733)
I’ll jump over to the other thread to have a read, but you’re saying the last row is blocked but opens up if you are willing to pay for them, even as a OWE? Edited... just checked the other thread. I’m not sure how that contradicts what is written here. Status pax can choose seat that would otherwise be charged for, for free. If an airline ines is blocking seats outright, that is a different issue?
Originally Posted by clubeurope
(Post 30906734)
I wasn't referring to specific seats, but selecting seats in general. Also, PEY also has free seat selection for anyone.
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Hi everyone,
I always call out MPC to remark travel together and arrange a seat next to me for my sister when we fly to anywhere. Since I fly from KHH most of the time, and she flies from HK, I always make the arrangement for our HKG to KUL leg. I just called MPC to arrange for an upcoming flight but the agent told me that they are no longer arranging seats for passengers who are not in the same booking. She needs to check in T48 to select seat since she is on Q class. Does anyone face this issue? I don't know when they implemented this new rule but I could still make seat arrangement in Nov 2018. Thanks! |
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