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-   -   Upfare process on CX? (https://www.flyertalk.com/forum/cathay-pacific-cathay/1793760-upfare-process-cx.html)

shd9 Jan 25, 2017 11:24 am


Originally Posted by BThumme (Post 27815514)
Well good news is I found out our tickets get issued on CX stock, which should be helpful (I think?)

But I'm still a little confused after going through this thread as it looks like there is conflicting reports, and because I'm not sure if Y is referencing general economy in some posts or full-fare economy in some posts.

I've never flown Cathay before, but if you buy a CX ticket, CX stock, in one of the lower economy buckets, does Cathay let you upfare to premium economy (looking to E)? Or rather, does CX have a 24 hr grace period, where if need be, as a poster mentioned above the ticket could essentially be cancelled and then applied towards a new ticket at the higher cost?

I actually found a CX premium fare cheaper then a one-stop flight from my airport that most people would take, but that would still raise flags since it's not in economy, and I can't be doing that (I'm told, even if it saves us money). As a result I have to jump through some hoops to make this work.

Never bought Economy and upfare to PEY, but bought E numerous times and updated to R. Generally ticket change conditions would apply when upfaring. So you must pay the change fee and the difference in fare. They cannot upfare if the ticket is not changeable. After upfaring the ticket would be reissued so the original ticket would show to be exchanged. Cancelling within 24 hours in a US benefit I think.

BThumme Jan 25, 2017 12:21 pm


Originally Posted by shd9 (Post 27816252)
Never bought Economy and upfare to PEY, but bought E numerous times and updated to R. Generally ticket change conditions would apply when upfaring. So you must pay the change fee and the difference in fare. They cannot upfare if the ticket is not changeable. After upfaring the ticket would be reissued so the original ticket would show to be exchanged. Cancelling within 24 hours in a US benefit I think.

When you say US benefit, do you mean for US-based carriers, or for tickets purchased in?

And all these fees and change eligibility should be directly in the ticketing rules correct?

So would this make sense:

1) Find PEY routing I want and confirm price
2) Now take exact same flights and price out in whatever economy bucket it defaults to (looks like N)
3) Verify in rules if it can be changed
4) If so, I should be able to call in to CK and pay difference + change fee.

EDIT:

I see this:


FOR PURCHASERS IN THE US AND BOOKING MADE 7 DAYS OR EARLIER BEFORE DEPARTURE INVOLVING ITINERARIES TO/FROM USA PURCHASERS MAY 1/ FOR BOOKINGS MADE ON OUR US WEBSITE WITHIN 24 HOURS AFTER PURCHASE CANCEL PAID RESERVATIONS FOR A FULL REFUND OR 2/ FOR BOOKINGS MADE VIA OUR US RESERVATION OFFICES AND COUNTERS HOLD BOOKINGS FOR 24 HOURS AT QUOTED FARE WITHOUT PAYMENT CX WILL ONLY PROCESS TICKET REFUNDS FOR TICKET ISSUED BY CX AFTER DEPARTURE CHARGE USD 200.00 FOR CANCEL/REFUND. CHILD/INFANT DISCOUNTS APPLY.
Double edit: Concur isn't CX's website. Maybe this:


IF CHANGE TO 1ST FLT CPN- RE-PRICE ALL FARES BELOW AND PROVIDE THE BEST RESULT TO PAX A- USE A CURRENT CX RULE 5150 N- FARE FOR REPRICE NEW TKT MAY BE EQUAL/HIGHER OR LOWER VALUE THAN PREVIOUS TKT AND MEASURE ADVANCE PURCHASE FROM TKT REISSUE DATE B- USE ANY CURRENT CX/KA FARE FOR REPRICE NEW TKT MUST BE EQUAL OR HIGHER VALUE THAN PREVIOUS TKT AND MEASURE ADVANCE PURCHASE FROM TKT REISSUE


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