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Changing return dates
I guess that this is a very easy question, but since it is something I have never done before, I prefer to double check with the experts!
My wife and I will be visiting the UK for a few weeks in March and we will book a CX ticket HKG - LHR - EDI - LHR - HKG (the Heathrow - Edinburgh flights will of course be with BA). I will book the tickets in the usual way, with same day connections in both directions. However, if we decide to stop over for a few days in London on the way back, can we change the ticket so that there are a couple of days between the EDI - LHR and the LHR - HKG flights? It will be a modifiable ticket, but I am suddenly wondering if I can still split the return like this. Or if we do, will it completely mess up the pricing so that we would be hit with a massive extra amount to pay, over and above the usual price conditions? Thanks for your advice ! |
When booking you can definitely do as you describe. There's some extra taxes to pay. You can use the "multi-sector booking" online to check the prices.
To change it after ticketed will depend on your ticketing rules and there's probably change fees if it's a lower Y class. So you can only find this out by calling reservations and asking for the costs to change. |
Originally Posted by sxc
(Post 26179834)
When booking you can definitely do as you describe. There's some extra taxes to pay. You can use the "multi-sector booking" online to check the prices.
To change it after ticketed will depend on your ticketing rules and there's probably change fees if it's a lower Y class. So you can only find this out by calling reservations and asking for the costs to change. |
Changing return dates
For "a few days" I think you need to look at whether the fare allows a stopover, and if so whether there are any restrictions on doing it on the outbound vs the return, etc. What you're proposing wouldn't be a connection.
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Originally Posted by CrazyJ82
(Post 26179989)
For "a few days" I think you need to look at whether the fare allows a stopover, and if so whether there are any restrictions on doing it on the outbound vs the return, etc. What you're proposing wouldn't be a connection.
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When I have booked this layover in the past the fare has been the same or only slightly different when stopping over in LHR.
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Originally Posted by sxc
(Post 26180369)
When I have booked this layover in the past the fare has been the same or only slightly different when stopping over in LHR.
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Originally Posted by DernierVirage
(Post 26180001)
Right, that is what was in my mind....thanks. Do you happen to know what qualifies as a connection....within 24 hours?
Stopover > 24 hrs |
Originally Posted by DernierVirage
(Post 26180388)
Thanks for your comment, how long was your stopover in London, out of interest?
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Thanks for the helpful replies. So if I book with a connection both ways and then subsequently we want to switch to a stopover on the return, I guess this has to be done by phone and not on-line.
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Changing return dates
Might this be a case where it's better to go through a TA instead of self-service online? A good TA would be able to apprise you of the precise fare rules before booking and can make sure you have a fare that allows this stopover if necessary.
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Originally Posted by CrazyJ82
(Post 26182285)
Might this be a case where it's better to go through a TA instead of self-service online? A good TA would be able to apprise you of the precise fare rules before booking and can make sure you have a fare that allows this stopover if necessary.
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Originally Posted by DernierVirage
(Post 26182299)
Quote:
Originally Posted by CrazyJ82 Might this be a case where it's better to go through a TA instead of self-service online? A good TA would be able to apprise you of the precise fare rules before booking and can make sure you have a fare that allows this stopover if necessary. Thanks for the advice. Yes, I should have thought of this, but I do all travel stuff myself on-line and have lost the habit of using TAs! But it is a good idea to check with TA in advance, like you say. |
@crazyJ82: thanks again, this is definitely the way to go on this occasion. I agree 100% about the pathetic CX website and app... I use the AF app from time to time and comparing it to CX's is like putting a Ferrari beside a Model T Ford.
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Originally Posted by CrazyJ82
(Post 26182346)
I can sympathize with the DIY instinct! But I found TAs invaluable for anything complex on CX since the website is often useless and you have no idea how good any phone agent you get will be. Also I came to suspect that for more complex itineraries TAs are able to see better fares than appear on the website, although I have nothing other than a hunch to back that up and may be proven wrong.
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