Last edit by: Jermyn
Reviews of the NEW T3 lounges:
First Class
Reviews of other T3 lounges:
http://www.headforpoints.com/2015/11/25/review-american-airlines-lounge-london-heathrow-terminal-3/
http://jarvismarcos.com/2016/08/the-lounges-of-lhr-t3-ek-cx-and-ba-sept-2014/
Temporary closure of Cathay Pacific First and Business Class Lounge at Heathrow Airport
As part of our ongoing commitment to enhance our passenger experience, the Cathay Pacific First and Business Class Lounge at Terminal 3, Heathrow Airport, London will be temporarily closed from 26 November 2015 to June 2016 for expansion and renovation.
During this period, we would like to invite Silver, Gold and Diamond members of the Marco Polo Club as well as passengers travelling in First and Business Class to use the lounges of our partner airlines. All lounge invitations will be arranged for you upon check-in.
Reflecting our “Life Well Travelled” philosophy and our principle of considered design, this renovation follows updates to Cathay Pacific lounges in Tokyo (Haneda), Manila, Bangkok, Hong Kong and Taipei. With the addition of London, we look forward to providing you with an enhanced experience in the near future.
First Class
Reviews of other T3 lounges:
http://www.headforpoints.com/2015/11/25/review-american-airlines-lounge-london-heathrow-terminal-3/
http://jarvismarcos.com/2016/08/the-lounges-of-lhr-t3-ek-cx-and-ba-sept-2014/
Temporary closure of Cathay Pacific First and Business Class Lounge at Heathrow Airport
As part of our ongoing commitment to enhance our passenger experience, the Cathay Pacific First and Business Class Lounge at Terminal 3, Heathrow Airport, London will be temporarily closed from 26 November 2015 to June 2016 for expansion and renovation.
During this period, we would like to invite Silver, Gold and Diamond members of the Marco Polo Club as well as passengers travelling in First and Business Class to use the lounges of our partner airlines. All lounge invitations will be arranged for you upon check-in.
Reflecting our “Life Well Travelled” philosophy and our principle of considered design, this renovation follows updates to Cathay Pacific lounges in Tokyo (Haneda), Manila, Bangkok, Hong Kong and Taipei. With the addition of London, we look forward to providing you with an enhanced experience in the near future.
New London Heathrow LHR lounge (Now Open)
#76
Suspended
Join Date: Jun 2002
Location: Hong Kong
Programs: None any more
Posts: 11,015
Not sure why many areas of the lounge were roped off, and when I enquired about where my wife can breast-feed our new-born baby, the 1st member of staff wasn't able to find anywhere suitable (or with adequate privacy), and then the 2nd member of staff found a section of the lounge (furthest away from the entrance - with no chairs/sofas) which was roped off and said she can breast-feed there but can't stay there (persumably after she has finished).

#77
Join Date: Nov 2009
Location: Australia
Programs: SPG Gold, CX MPC Gold, Hilton Hhonors Gold
Posts: 234
It's like being assigned a middle seat on a long haul flight when there are empty rows elsewhere fenced off for no apparant reasons. I, for sure, would move after door close/take-off to the empty rows.

#78
Join Date: Feb 2011
Posts: 5,784
Agree. The point I was trying to make is that with many areas roped off, all passengers were squeezed into the areas which are open (and hence less comfortable for all). We simply don't understand why the areas were roped off but are then available when we asked. If all areas of the lounge were initially made available, then the passengers would be more spread out and my wife would have found it more suitable and comfortable to breast-feed without being in a little room with the baby.
It's like being assigned a middle seat on a long haul flight when there are empty rows elsewhere fenced off for no apparant reasons. I, for sure, would move after door close/take-off to the empty rows.
It's like being assigned a middle seat on a long haul flight when there are empty rows elsewhere fenced off for no apparant reasons. I, for sure, would move after door close/take-off to the empty rows.

#79
Join Date: Sep 2001
Location: UK. BAEC AAdvantage
Programs: Mucci Des Oeufs Brouilles et des Canards
Posts: 3,579
.
The lounge itself was absolutely rammed and not helped by many areas being roped off as 'reserved for a group'. After a while passengers were cottoning on that they were not really reserved at all and using them anyway.
It would be fine if it wasn't so busy, but next time out of LHR I'll go elsewhere.
The lounge itself was absolutely rammed and not helped by many areas being roped off as 'reserved for a group'. After a while passengers were cottoning on that they were not really reserved at all and using them anyway.
It would be fine if it wasn't so busy, but next time out of LHR I'll go elsewhere.

#80
Join Date: Feb 2011
Posts: 5,784
What time of day was that? I tried to use No 1 lounge just before xmas using my Priority Pass card, but was shooed away to the dire Swissport lounge (never again). I gathered it was busy because of xmas, but sounds like it's permanently busy with the 5(?) CX flights a day taking up space. I'm flying out of there this Thursday evening and a Friday in May and want to be able to use up my PP card before it expires!!

#81
Join Date: Feb 2013
Location: UK
Programs: I go wherever the content takes me.
Posts: 5,697
Any news on the lounge? I'm hoping the project is on time, as I'm flying to PRG in July. It'd be good to see what they've done with the place.

#82
Join Date: Nov 2012
Location: NYC
Programs: Marriot Am, MU Pt
Posts: 3,094
They clean and tidy it up, say the escalator. Then it's "out of service" until their supervisor visits and sees everything is in order, and all of a sudden it's "fixed." I got annoyed at one of these that I sat there filming the entire process of what the staff did; let's just say they didn't do this anymore.

#86
Join Date: Oct 2013
Posts: 242
Just came back from London. I was informed the CX Lounge won't be ready until July or later. The AA lounge is not up to par when you compare with CX Lounge so don't waste your time at all. Better off going to a restaurant instead

#87
Join Date: Sep 2015
Programs: BA Gold, IHG Spire Ambassador, Hilton Silver
Posts: 54
Or just use the BA lounge. Assuming you are OneWorld Emerald the BA F lounge (while not great) is better than the AA lounge.

#88
Join Date: Oct 2012
Location: HKG/AMM/LED/LHR
Programs: RJ Emerald
Posts: 2,114

#89
Join Date: Oct 2015
Location: London, UK
Programs: BA, IHG, Hyatt
Posts: 268
There's a detailed review of both AA Flagship and BA First at LHR T3 posted by a friend of mine, for those who interested: http://headsandtails.io/heathrow-one...unges-compared
Personally, can't wait for CX First to open in June (or July?). Hope that helps.
Personally, can't wait for CX First to open in June (or July?). Hope that helps.

#90
Join Date: Apr 2012
Location: New York City
Programs: DL: Platinum, UA: Silver, AMEX Plat, Hyatt: Globalist and Marriott: LF Titanium Elite & Ambassador
Posts: 1,250
As of this morning, I came into my client site and a lovely CX representative was handing out leaflets in regards for CX event at my client site.
For anyone hoping the CX lounge would be open in June/July, the CX Lounge in T3 will reopen in August according to this leaflet (which I'm quite bummed since I have some T3 flights in June/July).
For anyone hoping the CX lounge would be open in June/July, the CX Lounge in T3 will reopen in August according to this leaflet (which I'm quite bummed since I have some T3 flights in June/July).
