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Peninsula HKG lounge catering contract not renewed, Plaza Premium replacement
國泰貴賓候機室與半島結束18年合作關係
http://s.nextmedia.com/realtime/a.ph...647&a=54000643 國泰機場貴賓室轉手管理 340員工料受影響 http://hk.on.cc/hk/bkn/cnt/news/2015...4e3deb1e7f4fac Existing contract will run to 30 Apr 16. My money is on Plaza Premium taking over all five lounges. |
Percy, could you remind me/us which of the existing lounges are HKSH ("Peninsula Consulting" or whatever they call it), Plaza Premium, or other? IIRC at least one is already Plaza Premium, no?
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AFAIK Pier Wing and Cabin are Penn, Bridge and Arrival Plaza Premium.
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I simply do not understand what CX management is thinking. Catering in J is already getting worse, with continental breakfast being introduced on long haul flights such as DOH-HKG.
Now, the lounge contract with Peninsula is not renewed. I think all these cost cutting measures are just turning loyal customers away. CX just knows how to charge a premium but provides sub-par services. CX's management needs to wake up! They are destroying the brand which has been famous in the world in the past 60+ years. |
Well maybe they're getting MO to do the catering. Or LSG. Or even Accor from the QF lounge.
But other FTers/hongkongcard.comer have also suggested CDC or Maxims. Maybe we're lucky to have PPL. |
Yes, I'll be happy with MO (or their own brands, Upper House etc). But realistically, as well as we know CX, the chance is pretty slim...
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I must say the standards have declined a lot - the F lounge 10 years ago served better food than the F lounge now (I'm referring specifically to the Wing). The Wing serves canteen level food - boring and uninspired and repetitive.
I now go to the QF lounge when I'm in HKG. Much better salads which show some thought having gone into it. CX's salads are just sad pieces of vegetables. BA recently served a Peking duck salad with baby asparagus spears and cucumber - and another salad with gorgeous Japanese style soft-boiled eggs. Now that CX are dropping Peninsula, I'm hoping for an improvement in food quality but I'm not hopeful. The Bridge does quite good main courses and I'll be quite happy if PP takes over... Is CX on a race to the bottom? Or perhaps they want to align the quality of their food inflight with the level in the lounges? |
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The pier f is very nice if uve had a chance. And it says peninsula catering at the bottom of the menu. Otoh, wing f haven is crap w terrible staffing. Table next to me n myself were both complaining the lack of water whilst seated! |
Actually Swire Hotels will be good too...but fat chance
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Originally Posted by Psychiatrist
(Post 25149952)
I must say the standards have declined a lot - the F lounge 10 years ago served better food than the F lounge now (I'm referring specifically to the Wing). The Wing serves canteen level food - boring and uninspired and repetitive.
I now go to the BA lounge when I'm in HKG. Much better salads which show some thought having gone into it. CX's salads are just sad pieces of vegetables. BA recently served a Peking duck salad with baby asparagus spears and cucumber - and another salad with gorgeous Japanese style soft-boiled eggs. Now that CX are dropping Peninsula, I'm hoping for an improvement in food quality but I'm not hopeful. The Bridge does quite good main courses and I'll be quite happy if PP takes over... Is CX on a race to the bottom? Or perhaps they want to align the quality of their food inflight with the level in the lounges? The issue is not really who will be the next caterer (Penn might bid too), but whether CX plans to further reduce its lounge budget. As mentioned by others, the food offering in the F lounge has also gone down. Not tremendously, but significantly in many details. There is always a "bore" factor when one uses the same lounge repeatedly, but with a reduced budget, there is that much that a caterer can do. |
Tbh i dont get why pier and wing f are so different at this point if both = pen. Unless if cx decides on the menu.... Then i dont get why cant they both do the same thing
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Originally Posted by brunos
(Post 25150012)
There is always a "bore" factor when one uses the same lounge repeatedly, but with a reduced budget, there is that much that a caterer can do.
Given that the caterer is the same at pier n wing! |
"Peninsula" is just a name. It is the budget and instructions that they have to work with that determines the quality. The Bridge is better than The Wing so I'm happy to see peninsula gone.
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Originally Posted by lesteryen
(Post 25149636)
I simply do not understand what CX management is thinking. Catering in J is already getting worse, with continental breakfast being introduced on long haul flights such as DOH-HKG.
Now, the lounge contract with Peninsula is not renewed. I think all these cost cutting measures are just turning loyal customers away. CX just knows how to charge a premium but provides sub-par services. CX's management needs to wake up! They are destroying the brand which has been famous in the world in the past 60+ years. |
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 7_0_2 like Mac OS X) AppleWebKit/537.51.1 (KHTML, like Gecko) Version/7.0 Mobile/11A501 Safari/9537.53)
Originally Posted by sxc
"Peninsula" is just a name. It is the budget and instructions that they have to work with that determines the quality. The Bridge is better than The Wing so I'm happy to see peninsula gone.
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