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Presenting the CC used to Book?
I booked a flight for my sister JFK-HKG and the confirmation page says:
The physical credit card used to pay for tickets must be presented by the cardholder for verification at check-in, or at a Cathay Pacific Ticketing Office prior to flight departure. The cardholder does not need to book and travel. The carrier reserves the right to deny boarding, or collect a guarantee payment (in cash or from a new credit card) should the cardholder fail to present the physical card originally used for booking transaction. Her flight is 12/31, and I really don't want to cancel my plans to trek out to the airport! Any advice? Thanks! |
It's pretty obvious what it means. If you don't want to go on 12/31, or don't want her to run the risk of having to pay on her own CC, then go now to a ticketing office (presumably at the airport, not really sure about NY).
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Originally Posted by crimson12
(Post 21511689)
Does CX really "collect a guarantee payment," and if so, what does that even mean? (My sister would have to pay X in case they didn't get paid from my credit card?)
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Does anyone have experience with them actually enforcing this rule? I've seen similar rules elsewhere but never enforced...
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Presenting the CC used to Book?
They always ask me for the card. I always have it so don't know what would happen if I didn't. Stupid rule anyhow, but rules is rules.
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Its supposedly for fraud protection by the airline. There's that Visa or Mastercard verified feature to handle this concern but not airline or card holders has this feature enabled.
I'm a bit tolerant on policy if i bought tickets for someone else. What i don't understand is why i have to still present my credit card when i am buying for my own airline ticket. |
Originally Posted by crimson12
(Post 21514529)
Does anyone have experience with them actually enforcing this rule? I've seen similar rules elsewhere but never enforced...
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Originally Posted by cartman7110
(Post 21515004)
Its supposedly for fraud protection by the airline. There's that Visa or Mastercard verified feature to handle this concern but not airline or card holders has this feature enabled.
I'm a bit tolerant on policy if i bought tickets for someone else. What i don't understand is why i have to still present my credit card when i am buying for my own airline ticket. Don't blame CX. Blame your credit card for not having these extra security procedures. |
Originally Posted by cartman7110
(Post 21515004)
Its supposedly for fraud protection by the airline. There's that Visa or Mastercard verified feature to handle this concern but not airline or card holders has this feature enabled.
I'm a bit tolerant on policy if i bought tickets for someone else. What i don't understand is why i have to still present my credit card when i am buying for my own airline ticket. Booking through an online TA solves this issue. |
Originally Posted by Guy Betsy
(Post 21522701)
Don't blame CX. Blame your credit card for not having these extra security procedures.
I partially disagree that airlines don't get the blame as PR (during a trip just this Q2) did request for me to show the credit card even when i purchased the tickets with the verified feature. I had to show the card when i took the flight and then have to show the card for another booking which i purchased on behalf of family members. (they flew at a later date and time so i had the gentleman at the counter note that the card be verified; they did not get asked for the card when its their time to fly). |
If you book with a travel agent they do not stipulate this. I have never shown an airline on the planet by credit card when checking in ever nor has my daughter when I paid for her via my TA.
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Isn't there a message in MMB saying that this booking needs to have the credit card presented upon checkin if it really needs to be verified?
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Originally Posted by ricktoronto
(Post 21536741)
If you book with a travel agent they do not stipulate this. I have never shown an airline on the planet by credit card when checking in ever nor has my daughter when I paid for her via my TA.
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Originally Posted by sxc
(Post 21538911)
This is because the travel agent is contracted with the airline to pay the airline. What happens between the TA and the end customer is up to the TA's policies.
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Originally Posted by ricktoronto
(Post 21556597)
Right. So pay the $30 or whatever, gain the emergency service as well and don't sweat this credit card baloney.
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