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Originally Posted by fakecd
(Post 20444454)
what happens to waitlist on married segment flights?
I have HND-HKG-TPE. Originally it was waitlisted as married segment flight. The segments never cleared. Today agent was playing around with my booking (ticketing agent, not the clueless MPC agents). She basically said somehow HKD-HKG cleared so she confirmed this first, but waiting HKG-TPE to come through. I thought married segment must clear as a package, not individually. Now i'm waiting for the HKG-TPE to clear, and she said once each of legs are confirmed she can "marry them back" again. Is this true??? I'm worried that each of underlying is cleared as Tokyo Point of Sale HND-HKG and HKG point of sale HKG-TPE such that they won't allow me to marry this. As a side question also, say my HKG-TPE never clear. If I show up for my HND flight before my HKG-TPE is cleared, will I be denied boarding at Tokyo? It's supposed to be HND-HKG-TPE but HKG-TPE has 24 hour stopover allowed. I wonder if I can just show up for my HND-HKG flight without confirmed HKG-TPE? Needless to say I will be forfeiting HKG-TPE. I got this ticket 75% discount to straight HKG-HND. Thanks CX for the arbitrage opportunity. |
Originally Posted by correctioncx
(Post 20444493)
The agent is trying to bypass the system and from experience will make it worst. Just keep the WL, it should clear from experience.
I can't be bothered to go back to tell them to retry from start. - so if my HKG-TPE clears later does this actually become a Married Segment? |
Originally Posted by fakecd
(Post 20444504)
I ddn't ask her to play around. In fact I was trying to change flights to NRT-HKG-TPE instead and she involuntarily deleted the HND-HKG leg (I saw from MMB website) after which she confirmed HND-HKG independently, so it wasn't me asking her to bypass with loophole.
I can't be bothered to go back to tell them to retry from start. - so if my HKG-TPE clears later does this actually become a Married Segment? So at the end the agent got control to release the seats for me. Prob in your situation, I will let it be now and see what happens. |
Originally Posted by fakecd
(Post 20444504)
I ddn't ask her to play around. In fact I was trying to change flights to NRT-HKG-TPE instead and she involuntarily deleted the HND-HKG leg (I saw from MMB website) after which she confirmed HND-HKG independently, so it wasn't me asking her to bypass with loophole.
I can't be bothered to go back to tell them to retry from start. - so if my HKG-TPE clears later does this actually become a Married Segment? cheers |
Originally Posted by zqsn5678
(Post 20444593)
can i please find out where did you make the original booking (who waitlist your booking) and where / who you phoned?
cheers amendment done by MPC HK (Cantonese line) who screwed up my married segment return. had to call TPE CX to fix the issue. Wanted to change the married segment, called Tokyo ticketing. this is when the HND-HKG was cleared alone and HKG-TPE is waitlisted. they claim it's ok like this, because 2 segments will be married. (which, as above, I doubt) |
Originally Posted by fakecd
(Post 20445338)
original booking made by TPE CX. they know what they are doing.
amendment done by MPC HK (Cantonese line) who screwed up my married segment return. had to call TPE CX to fix the issue. Wanted to change the married segment, called Tokyo ticketing. this is when the HND-HKG was cleared alone and HKG-TPE is waitlisted. they claim it's ok like this, because 2 segments will be married. (which, as above, I doubt) |
Originally Posted by fakecd
(Post 20444454)
what happens to waitlist on married segment flights?
I have HND-HKG-TPE. Originally it was waitlisted as married segment flight. The segments never cleared. Today agent was playing around with my booking (ticketing agent, not the clueless MPC agents). She basically said somehow HKD-HKG cleared so she confirmed this first, but waiting HKG-TPE to come through. I thought married segment must clear as a package, not individually. Now i'm waiting for the HKG-TPE to clear, and she said once each of legs are confirmed she can "marry them back" again. Is this true??? I'm worried that each of underlying is cleared as Tokyo Point of Sale HND-HKG and HKG point of sale HKG-TPE such that they won't allow me to marry this. As a side question also, say my HKG-TPE never clear. If I show up for my HND flight before my HKG-TPE is cleared, will I be denied boarding at Tokyo? It's supposed to be HND-HKG-TPE but HKG-TPE has 24 hour stopover allowed. I wonder if I can just show up for my HND-HKG flight without confirmed HKG-TPE? Needless to say I will be forfeiting HKG-TPE. I got this ticket 75% discount to straight HKG-HND. Thanks CX for the arbitrage opportunity.
Originally Posted by correctioncx
(Post 20444493)
The agent is trying to bypass the system and from experience will make it worst. Just keep the WL, it should clear from experience.
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just an update. so i found availability in waitlisted flight (hkg tpe leg which i dump anyways) so both segments cleared clean. i still believe agent mistakenly cleared my first leg on its own i checked married segment aailability and still dont see it.. flight is in week so i report back if i have trouble but doubt it. will print online boarding pass and try to board at last minute as if everything is ok. they can either delay the entire flighr to go through my tickets or just let me board and move on
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Just because you see availability on an O&D doesn't mean that you will get the seats. Airlines use POS and married segment with the seat inventory to maximise their revenue for their flight.
From reading various posts on FT, the travellers here don't seem to understand how airline revenue management operates. Sometimes, I get a good laugh at reading some of the posts of FT'ers. |
Glad we amuse you
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Originally Posted by 380Flyer
(Post 20473230)
Just because you see availability on an O&D doesn't mean that you will get the seats. Airlines use POS and married segment with the seat inventory to maximise their revenue for their flight.
From reading various posts on FT, the travellers here don't seem to understand how airline revenue management operates. Sometimes, I get a good laugh at reading some of the posts of FT'ers. |
after-report. so for the flights where I suspect married-segments of HND-HKG-TPE got confirmed individually and subsequently 'married back' as per my post above, I had no issue at normal check in counters at HND. all normal.
Post arrival whilst I waited for my bags, I called CX ticketing to cancel my HK-TPE leg no issue. The 'helpful' agent at ticketing insisted they rebook me on other HK-TPE flight (even ticket restriction doesn't allow) once again, they always offer this. I insisted my plan changed so just want to cancel booking for mom. And Hanged up. Now that makes me wonder what happens if I moved my HK-TPE to future date (beyond ticket restriction), and show up for flight in HKG. Are they going to charge me ticket differential? I never wanted to try in fear of they asking me to repay HK$15k I saved by doing ex-TPE... if anyone has experience I'd like to know... |
Originally Posted by fakecd
(Post 20548838)
after-report. so for the flights where I suspect married-segments of HND-HKG-TPE got confirmed individually and subsequently 'married back' as per my post above, I had no issue at normal check in counters at HND. all normal.
Post arrival whilst I waited for my bags, I called CX ticketing to cancel my HK-TPE leg no issue. The 'helpful' agent at ticketing insisted they rebook me on other HK-TPE flight (even ticket restriction doesn't allow) once again, they always offer this. I insisted my plan changed so just want to cancel booking for mom. And Hanged up. Now that makes me wonder what happens if I moved my HK-TPE to future date (beyond ticket restriction), and show up for flight in HKG. Are they going to charge me ticket differential? I never wanted to try in fear of they asking me to repay HK$15k I saved by doing ex-TPE... if anyone has experience I'd like to know... |
Originally Posted by correctioncx
(Post 20550021)
U can't as the ticket would allow u to move to a different date
Rational: if they are offering to move dates, it means they don't see the ticket restrictions straight away on the call. They only check ticket condition when I indeed ask them to move at which point they realize it's a problem and potentially challenge me or collect fee difference. So as long as I say "I will rebook when my dates are firm, I don't need booking for now" which isn't a lie technically,, they just think I will rebook at one stage. And the the ticket which was married etc etc will just lapse and no one knows. They make their own assumption so I'm not liable for this. |
Originally Posted by fakecd
(Post 20553741)
Rational: if they are offering to move dates, it means they don't see the ticket restrictions straight away on the call. They only check ticket condition when I indeed ask them to move at which point they realize it's a problem and potentially challenge me or collect fee difference.
So as long as I say "I will rebook when my dates are firm, I don't need booking for now" which isn't a lie technically,, they just think I will rebook at one stage. And the the ticket which was married etc etc will just lapse and no one knows. They make their own assumption so I'm not liable for this. FWIW last month I told SYD check-in desk that I will check in and pick up my boarding pass for HKG-TPE (which was on arrival day +1) when in HKG. No problems encountered. |
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