FlyerTalk Forums - CX split us up

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)

- Cathay Pacific | Cathay (https://www.flyertalk.com/forum/cathay-pacific-cathay-487/)

- - CX split us up (https://www.flyertalk.com/forum/cathay-pacific-cathay/1377840-cx-split-us-up.html)

suggest you look at CX seat maps

Quote:

Originally Posted by midlevels (Post 19138686)

In my experience it can be even before T-55.

T-55 is what is stated on CX's website.

Quote:

3. When can I request my seat?

You can request your seat via Manage My Booking from 180 days until 55 hours prior to flight departure. If you want to request your seat afterwards, you can only do so via Online Check-In.

Quote:

Originally Posted by iscor3 (Post 19139333)

That is true. In my experience I've try calling and changing at T-21 but as other as pointed out..it all depend on the agent.

I never said that a CX RES or MPO / AM agent cannot select seats for you after the cut-over to airport control. In fact, they can. I am merely stating the time frame seat maps are changed to OLCI mode.

Quote:

Originally Posted by ernestnywang (Post 19150125)

T-55 is what is stated on CX's website.

That's correct.

However, the website and Amadeus are obviously programmed by different teams as Amadeus seems gleefully unaware that the website says that seats can be pre-selected before OLCI up to T-55 :p

Quote:

Originally Posted by midlevels (Post 19170142)

Not sure where you are coming from. Seats can be pre-selected anytime until T-4!

Quote:

Originally Posted by ernestnywang (Post 19174640)

Not sure where you are coming from. Seats can be pre-selected anytime until T-4!

You are correct. From T-48 onwards, seats can be selected via OLCI.

However, I'm talking about selecting seats before OLCI opens. CX says this can be done upto T-55 but in my experience the seatmap is often locked a few hours earlier than T-55. If you're trying to have your travel agent do a seat assignment, it needs to be done before this locking happens. Else, you need to OLCI yourself or call CX.

Quote:

Originally Posted by midlevels (Post 19175002)

Seats can be selected by a TA or MPO / CX RES until T-4, which is what I was saying. Demonstration (note the time now: ~1445L/23AUG):

Code:

0CX473Y23AUGTPEHKGNN1«

 1845  2030  4 R  SEG 1 SS Y /DCCX /E   

DEP-TERMINAL 1                 ARR-TERMINAL 1                  

SURNAME CHG NOT ALLOWED FOR CX-Y FARECLASS  

4G1/34A«

34A  CX 473Y 23AUGTPEHKG N                      WANG/[OMITTED]   

*B«

SEATS/BOARDING PASS  

 1 CX 473Y 23AUG TPEHKG KK 34A N       1.1 WANG/[OMITTED]

Note: "KK" means confirmed.

Seat map before:

Code:

4G1*«



   AUTH-283   34B  

   0 - TPE  1 - HKG    

   NO SMOKING-TPEHKG  

      A   C       D   E   F   G       H   K  

 W30  .   /UB     .   .   /U  .       .   .    30W  

 W31  .   .       .   .   .   /       .   .    31W  

 W32  .   /       .   .   .   .       .   .    32W  

 W33  /   /       *   .   .   /       *   .    33W  

 W34  *   /       /   .   *   .       *   /    34W  

 W35  *   /       *   .   .   /       *   .    35W  

 W36  .   .       /   .   .   *       /   /    36W  

 W37  .   /       *   .   .   *       .   /    37W  

 W38  .   *       *   .   .   .       *   .    38W  

 W39  /   /       /   /   .   *       *   /    39W  

 W40  /   /       /   /   .   *       *   *    40W  

 W41  /   /       /   /   .   .       /   /    41W  

  42  *   *       *   *   .   /       /   /    42  

  43  *   *       .   .   .   /       /   .    43  

 AVAIL NO SMK: *    BLOCK  : /  LEAST PREF: U   BULKHEAD: BHD  

 AVAIL SMKING: -    PREMIUM: Q  UPPER DECK: J   EXIT ROW:  X  

 SEAT TAKEN: . WING: W PAID : P  LAVATORY: LAV GALLEY: GAL  

 PREF ACCESS LAV: PAL  DOOR: DOR    SCREEN: SCR   CLOSET: CLS  

 PREF ACCESS:H  BASSINET:B  LEGROOM:L  UMNR:M  REARFACE:@¥

Seat map after:

Code:

4G1*

   AUTH-283   34B  

   0 - TPE  1 - HKG    

   NO SMOKING-TPEHKG  

      A   C       D   E   F   G       H   K  

 W30  .   /UB     .   .   /U  .       .   .    30W  

 W31  .   .       .   .   .   /       .   .    31W  

 W32  .   /       .   .   .   .       .   .    32W  

 W33  /   /       *   .   .   /       *   .    33W  

 W34  /   /       /   .   *   .       *   /    34W  

 W35  *   /       *   .   .   /       *   .    35W  

 W36  .   .       /   .   .   *       /   /    36W  

 W37  .   /       *   .   .   *       .   /    37W  

 W38  .   *       *   .   .   .       *   .    38W  

 W39  /   /       /   /   .   *       *   /    39W  

 W40  /   /       /   /   .   *       *   *    40W  

 W41  /   /       /   /   .   .       /   /    41W  

  42  *   *       *   *   .   /       /   /    42  

  43  *   *       .   .   .   /       /   .    43  

 AVAIL NO SMK: *    BLOCK  : /  LEAST PREF: U   BULKHEAD: BHD  

 AVAIL SMKING: -    PREMIUM: Q  UPPER DECK: J   EXIT ROW:  X  

 SEAT TAKEN: . WING: W PAID : P  LAVATORY: LAV GALLEY: GAL  

 PREF ACCESS LAV: PAL  DOOR: DOR    SCREEN: SCR   CLOSET: CLS  

 PREF ACCESS:H  BASSINET:B  LEGROOM:L  UMNR:M  REARFACE:@¥

Quote:

Originally Posted by ernestnywang (Post 19176559)

Seats can be selected by a TA or MPO / CX RES until T-4, which is what I was saying.

Weird, my TA can't do it...

Are you using Abacus?

Quote:

Originally Posted by midlevels (Post 19176969)

Weird, my TA can't do it...

Are you using Abacus?

Yes! On the other hand, are you talking about some special (extra leg room, bassinet, etc.) seats? Those may be different.

Quote:

Originally Posted by ernestnywang (Post 19177371)

Yes! On the other hand, are you talking about some special (extra leg room, bassinet, etc.) seats? Those may be different.

Not special seats, but they're the blocked off rows that normally people can't select without status.

Quote:

Originally Posted by midlevels (Post 19178025)

Not special seats, but they're the blocked off rows that normally people can't select without status.

Those seats are unblocked when the seat map is cut-over to OLCI mode (sometime between T-55 and T-48) and a TA should easily been able to select it.