I don't think he's kidding. But I also don't think he's had any experience with them, particularly IB.

Well I have flown all three in biz (perhaps not as recently as I would like) and have no major problems with the onboard service I received. YMMV in Y.

I would have no issues flying via HEL - though it would be nice if they finished the terminal upgrades. It is a pity that Malev discontinued their long haul as the BKK-BUD flight was quite enjoyable as a result of some very good cabin staff. MAD is a bit too far off the beaten track without direct connections from SIN HKG or NRT. I would connect there in a minute over LHR. (Are you listening CX?)

But then I suspect my demands during travel are a great more low key than many of the posters on this site.

Happy wandering

Fred

Well, I wouldn't exactly call AY biz class awful, regardless of if it's short-or longhaul. Actually, AY shorthaul biz is mostly seen as superior to BA Club Europe on FT. On longhauls, the only major criticism has been about the lounges at HEL.

Well, infact I have. AY once or twice a year to Europe/Scandinavia (J or Y), overall they're a good airline, not on par with CX but still satisfactory and they truly live up to their claim of being the fastest (minimal connection time and geographical location). Tried IB a few years ago from LHR-MAD v.v. and was near the standards of BA intra-Europe (but then again, that was years ago). Haven't tried MA. I suppose, at the minimum, they beat US carriers (except UA, as *G).

I don't know what your problem is but this is just my 50cents.

That is what I had be saying. IB is the worst airline in Europe. Finnair is much better than IB. But actually Finnair is not too bad. They have the same AVOD TV screen in Y class as CX and it is touch screen!:D

Hi Fred, you have support. LHR is not a transit hub but one terminal hub due to bulls**t UK government planning and short sighted. Nothing we can do now. If you fly BA all the way it is fine. From one airline to another is painful.

For me, Dragonair is the best Airline in the World, closely followed by Cathay. Finnair is no match in IFE etc... But no reason to bash them either.

Finnair the pits
 

considering this is a CX thread it seems to have wandered elsewhere
I suggest people look at the Finnair thread
My own personal experience in J in October sums it up
The cabin attendant opened the locker above me without care, dropped my laptop onto my thigh and to the floor, breaking it then walked away without a comment.
From Fra I was booked Fra-Hel-Bkk (Finnair)-HKG (CX) They refused to check me through to HKG meaning I had to collect my bag in BKK and go through immigration etc - well - they lost my bag - it never left HEL although tagged correctly I almost missed my CX connection to HKG
The inflight entertainment on the Finnair plane was to be handed a portable DVD player to sit on your lap and a DVD - prehistoric.
To make a complaint you have to call Finnair in Finland and they tell you there will lbe a charge for their time.
I have yet to receive a reply from their customer lack of service department two months later.
The lounge (Schengen side) in Vantaa airport is the shape (and size) of a slice of pizza.
Do not even bother to fly Finnair. :mad:

I don't think one trip can sum up an airline, which is the case for most complaints (Some people do so for CX just on one sector!). At least for HKG, the 343 has PTV in both classes and power port every seat (when compared to CX 77A, very generous). Yep, have to admit that HEL needs upgrading though. Customer Service usually gets back to you in under 20 days (email).

This thread should be closed btw, court ruled in favour of BA and stopped strikes.

What would you like to know? I do this a few times every year and have never had any hiccups - no missed flights, lost baggage etc. The only pain is in getting between T3 and T5 at LHR, so I always allow at least 2 hours connecting time.

On the one occasion when I did it in economy BA did not give my check-in baggage priority tags for my ZRH/LHR/HKG leg. I was annoyed at first but on checking the OW privilege list I discovered that there was nothing in the rules for this, so BA was behaving according to the rules.

I was specifically referring to how cx was handling ba connections if there was a strike, not general connections.