Grand Cayman Westin Remodel vs Ritz

Old Jan 29, 18, 3:31 pm
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Grand Cayman Westin Remodel vs Ritz

Anyone have feedback on the Westin Remodel versus the Ritz for GC? We stated at the Ritz last time and loved it, I have enough points between Amex and SPG to stay there again, but the Westin is only half the points and I have suite nights I can try to use.

Is either better for kids? (The Ritz seemed pretty kids friendly when my wife and I stayed there).
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Old Mar 14, 18, 4:44 pm
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Originally Posted by MrMosby View Post
Anyone have feedback on the Westin Remodel versus the Ritz for GC? We stated at the Ritz last time and loved it, I have enough points between Amex and SPG to stay there again, but the Westin is only half the points and I have suite nights I can try to use.

Is either better for kids? (The Ritz seemed pretty kids friendly when my wife and I stayed there).
I would look at the Westin's Master thread in the SPG forum for details on its update.
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Old Feb 15, 19, 1:48 pm
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Originally Posted by MrMosby View Post
Anyone have feedback on the Westin Remodel versus the Ritz for GC? We stated at the Ritz last time and loved it, I have enough points between Amex and SPG to stay there again, but the Westin is only half the points and I have suite nights I can try to use.

Is either better for kids? (The Ritz seemed pretty kids friendly when my wife and I stayed there).
Bump on this. Any thoughts? Anyone stay at both?
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Old Feb 15, 19, 2:03 pm
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So I ended up staying at the Westin with my kids this time instead of the Ritz (my wife and I stayed there last time).

Both were nice hotels, the kids loved the pool and the beach so they would have been happy at either.

In general though I liked the Ritz better personally. The food choice there is much better (but a lot more expensive), and there are more free activities bundled in the resort fee (well not really free) for all ages. We did get a bigger room for less at the Westin however.
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Old Feb 15, 19, 2:20 pm
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Originally Posted by MrMosby View Post
So I ended up staying at the Westin with my kids this time instead of the Ritz (my wife and I stayed there last time).

Both were nice hotels, the kids loved the pool and the beach so they would have been happy at either.

In general though I liked the Ritz better personally. The food choice there is much better (but a lot more expensive), and there are more free activities bundled in the resort fee (well not really free) for all ages. We did get a bigger room for less at the Westin however.
Were you a platinum member?
How was the beach and pool when compared to each other? Comfortable cushion chairs at the westin or just the plastic chairs?
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Old Feb 15, 19, 2:31 pm
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I was a platinum member at the Westin, but not when I was at the Ritz (Gold then).

I’ll say the service at the Ritz was bar none some of the best I’ve had.

The beach was nice at both, the Ritz has more water activities included (whereas they cost more at the Westin). The Ritz also had these cool floats in their beach area that were anchored down and you could just go out there and float for hours. The pools were about the same size, the Ritz’s had a real deep end whereas the Westin was relatively shallow for most of it. The Westin has a swim up bar though, but the drinks are a lot better at the Ritz (best Pina Colada on the island).
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Old Feb 16, 19, 5:16 pm
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Originally Posted by MrMosby View Post
I was a platinum member at the Westin, but not when I was at the Ritz (Gold then).

Iíll say the service at the Ritz was bar none some of the best Iíve had.

The beach was nice at both, the Ritz has more water activities included (whereas they cost more at the Westin). The Ritz also had these cool floats in their beach area that were anchored down and you could just go out there and float for hours. The pools were about the same size, the Ritzís had a real deep end whereas the Westin was relatively shallow for most of it. The Westin has a swim up bar though, but the drinks are a lot better at the Ritz (best Pina Colada on the island).
Did you stay at the ocean tower at the Ritz?
How did the Westin treat you as a platinum member?
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Old Feb 19, 19, 7:44 am
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At the Westin I used my Suite nights so I got a decent upgrade with easy access to the pool, the downside was I didn't have an ocean view. It was my oldest son's birthday when I was there, and they brought him cake and sang happy birthday, beyond that there was no special treatment.

At the Ritz the service was SIGNIFICANTLY better. We didn't bring our kids, but others did and some observations I had were for the breakfast buffet the staff actually carried the children's plates so the parents could get their meals at the same time. By the pool they had kid sized chairs, and swim diapers, and just in general a staff member wouldn't walk by you without greeting you. Hell, we went there for Dinner one night with the kids while we were staying at the Westin, and the Ritz was under construction so one of their staff members escorted us to the restaurant since we couldn't figure out how to get there. The service is just phenomenal - I can't say enough good things.

Actually one other anecdote, the first time we went we didn't plan on staying at the Ritz, we were supposed to stay at the Westin but when we got there we found it was under construction. Fortunately it was just after the Marriott merger, so I called Ritz customer service, and they actually helped three-way call SPG get that reservation cancelled, our points refunded, transferred over to the Marriott side, and the room at the Ritz booked. I was only Gold and we still got upgraded to the Ocean view tower. Being on the phone wasn't how I wanted to spend the first hour of my vacation, but they made it much less painful than it could have been.

We likely would have stayed at the Ritz the second time if it wasn't under construction, and we weren't paying for my in-laws room as well (the Westin was a bit cheaper as far as points go, and we wanted the suite upgrade which wasn't available at the Ritz yet)
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Old Mar 22, 19, 7:51 am
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Are any of the pools at either one of these hotels heated?
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