C1 Venture X $300 Travel Booking credit
Oct 3, 2022, 1:53 pm
#91
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
It's possible that the delayed credits are processed by the same partner transfer system that is currently Down for maintenance: https://www.flyertalk.com/forum/capi...pt-2022-a.html I do not see any obvious connection, aside from the simultaneous breakdown.
Oct 3, 2022, 2:31 pm
#92
Join Date: Aug 2003
Location: Chicago
Programs: AA UA Delta. HH Diamond, PC Platinum, Club Carlson Gold, Hyatt Diamond
Posts: 808
It's possible that the delayed credits are processed by the same partner transfer system that is currently Down for maintenance: https://www.flyertalk.com/forum/capi...pt-2022-a.html I do not see any obvious connection, aside from the simultaneous breakdown.
Oct 4, 2022, 8:01 am
#93
Join Date: Oct 2022
Posts: 1
Not seeing the credit either
Booked hotels on 9/14/22 still haven't seen the credit as of 10/15/22.
So far the Venture X has been a huge headache. Couldn't even book a flight they had listed through their travel portal and their customer service is terrible.
Venture X is anything but a premium card, if fact it's a borderline scam.
So far the Venture X has been a huge headache. Couldn't even book a flight they had listed through their travel portal and their customer service is terrible.
Venture X is anything but a premium card, if fact it's a borderline scam.
Oct 7, 2022, 9:09 am
#96
Join Date: Feb 2013
Location: Miami
Posts: 157
Made a travel purchase on September 17 through Capital One Travel a few days after getting the card. $300 credit has not posted as of October 7. Called two days ago and was told it would take up to two billing cycles. I'm not in a particular rush. But Chase Reserve posts in a couple of days. CSR is up for renewal at the end of the month and am hoping to shift completely to Venture X. Meanwhile, the Capital One travel portal is down as I write this.
Oct 7, 2022, 9:35 am
#97
Join Date: Aug 2003
Location: Seattle, WA. USA
Programs: MR, AA, UA, DL, AVIS and growing
Posts: 1,172
Made a travel purchase on September 17 through Capital One Travel a few days after getting the card. $300 credit has not posted as of October 7. Called two days ago and was told it would take up to two billing cycles. I'm not in a particular rush. But Chase Reserve posts in a couple of days. CSR is up for renewal at the end of the month and am hoping to shift completely to Venture X. Meanwhile, the Capital One travel portal is down as I write this.
Chase is also very good refunding on promotions within a few dats.
Citi bank is a 2 billing cycle disaster which is one of many reasons I never will do business with Citi bank.
In this day of technology a credit should be posted within 2 days UNLSS a bank has a gimmick holing it up.
Go to facebook, C1, file a message complaint, social media helps some issues easily.
Oct 12, 2022, 8:01 am
#99
Join Date: Aug 2015
Posts: 2,061
same here, card was charged $318 on 9/20 for a stay in Nov but no stmt cr as of today; just made a different booking for $306 earlier today for stay in Dec, hope a cr will be issued in next few days...
my acct's AF will be be posted next month; do folks know how long C1 would refund AF after the it's posted? Thx
my acct's AF will be be posted next month; do folks know how long C1 would refund AF after the it's posted? Thx
Oct 12, 2022, 7:11 pm
#100
Join Date: Jan 2017
Posts: 31
My AF hit same as yours. I think C1 annual fee can be refund if closing account within 30 days of AF post.
However, if they didn't credit $300 before that, that will be dilimma to close it or keep this card.
Waiting for your recent booking DP , Let us know if new booking credit show up soon. thx
However, if they didn't credit $300 before that, that will be dilimma to close it or keep this card.
Waiting for your recent booking DP , Let us know if new booking credit show up soon. thx
Oct 12, 2022, 10:04 pm
#101
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
How can I Avoid Membership Fees? If a Renewal Notice is printed on this statement, you may avoid paying an annual membership Fee by contacting Customer Service no later than 45 days after the last day in the Billing Cycle covered by this statement to request that we close your account. To avoid paying amonthly membership Fee, close your account and we will stop assessing your monthly membership Fee.
Oct 13, 2022, 10:16 am
#102
Join Date: Dec 2017
Posts: 223
I did a United flight booking with Capital One Travel - charge posted Sept 10 and today is 10/1, no credit yet. It will be annoying to have to call Customer Service, I was going to wait for 2 bill cycles to pass to see if the credit posts automatically, but with other data points of 2 days and 4 days to post, doesn't seem too promising.
I called customer service and was told that there is nothing they can do until 2 billing cycles have elapsed. After 2 billing cycles, if it still hasn't credited, then the frontline customer service team can open a case for a manager to manually issue the credit.
Oct 14, 2022, 8:10 am
#103
Join Date: Mar 2017
Posts: 556
No, look at your paper or PDF statement. The cancellation period is tied to the closing date of the statement which includes the Renewal Notice, not the statement which bills the fee.
How can I Avoid Membership Fees? If a Renewal Notice is printed on this statement, you may avoid paying an annual membership Fee by contacting Customer Service no later than 45 days after the last day in the Billing Cycle covered by this statement to request that we close your account. To avoid paying amonthly membership Fee, close your account and we will stop assessing your monthly membership Fee.
How can I Avoid Membership Fees? If a Renewal Notice is printed on this statement, you may avoid paying an annual membership Fee by contacting Customer Service no later than 45 days after the last day in the Billing Cycle covered by this statement to request that we close your account. To avoid paying amonthly membership Fee, close your account and we will stop assessing your monthly membership Fee.
Also, most issuers don't like when a card is closed less than a year after opening, at least when a SUB is involved. The general consensus is to let the AF post, and cancel within 30 days. This is how it works with most issuers. Would this effectively be similar?
Oct 14, 2022, 8:39 am
#104
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954