C1 Venture X $300 Travel Booking credit
Nov 29, 2022, 8:39 am
#181
Join Date: Sep 2021
Posts: 1
Travel credit turned into Delta eCredit
My Venture X fee posted on 11/25, and my $300 credit reset a day or two later. I booked a $298 Main Cabin flight with Delta, with plans to cancel for an eCredit. When I tried to cancel, the Delta website gave me an error. Delta support chat said they could cancel it for me, but there would be a $50 external partner fee.
Thankfully, I was able to change my flight to a same-price flight on another day, without a fee (since it was Main Cabin). I was then able to cancel the flight for a full $298 eCredit.
If my travel credit posts in time (45 days after the last date on the statement where my fee was mention, apparently), then I will probably cancel my card for a refund. I also have a CSR and Amex Plat, and would rather get the double dip bonus on the travel credit and move on. I'm doubtful the 10k anniversary bonus points will post in time, but that will be a nice bonus if so!
Thankfully, I was able to change my flight to a same-price flight on another day, without a fee (since it was Main Cabin). I was then able to cancel the flight for a full $298 eCredit.
If my travel credit posts in time (45 days after the last date on the statement where my fee was mention, apparently), then I will probably cancel my card for a refund. I also have a CSR and Amex Plat, and would rather get the double dip bonus on the travel credit and move on. I'm doubtful the 10k anniversary bonus points will post in time, but that will be a nice bonus if so!
Nov 29, 2022, 1:09 pm
#183
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
Scroll back to early October, say post 90, and read forward, in particular:
Nov 29, 2022, 1:15 pm
#184
Join Date: Oct 2018
Posts: 1,652
Compare that, say, to Amex offers, which post in 1-2 business days (and if they do not - a quick chat with customer service, and it posts right away)
Edit: read messages above. Sure wish I read those first before applying for this card. Very disappointed. Def. not closing my Citi Preferred (and if C1 experience continues to be like that, it's going to be canceled before the next anniversary)
Last edited by tr3k; Nov 29, 2022 at 1:21 pm
Nov 30, 2022, 10:21 pm
#186
Join Date: Jan 2022
Posts: 86
In case people on here are not aware, it is now possible to call Cap1 travel to book Southwest flights. They show up on the portal, but (as is usually the case for Southwest) do not show the ticket prices. Interestingly, I think the Southwest ticket price is reflected in the price prediction tool, e.g. if the current lowest price is a Southwest price, it will show up on the tool even though you can't see it in the listing.
I was told Southwest bookings do earn 5x points this way, and they count towards the $300 credit. If nothing else, this should provide a reasonably good way to bank the credit: purchase a ticket for $300, cancel through Southwest to get flight credits with them. Southwest flight credits never expire, so this would be better than Delta etc., assuming you'll fly Southwest at some point.
I was told Southwest bookings do earn 5x points this way, and they count towards the $300 credit. If nothing else, this should provide a reasonably good way to bank the credit: purchase a ticket for $300, cancel through Southwest to get flight credits with them. Southwest flight credits never expire, so this would be better than Delta etc., assuming you'll fly Southwest at some point.
Nov 30, 2022, 10:33 pm
#187
Join Date: Jan 2022
Posts: 86
My experience with other cards is that the "up to X billing cycles" is just a safety language. In particular when it says in the same paragraph, that the credit should post in 7 business days. Normally, if it does not post in the defined time - it does not at all (and I fully expect now to have to call and fight with C1 to get it). It's a new card to me, and the initial experience is not great.
Compare that, say, to Amex offers, which post in 1-2 business days (and if they do not - a quick chat with customer service, and it posts right away)
Edit: read messages above. Sure wish I read those first before applying for this card. Very disappointed. Def. not closing my Citi Preferred (and if C1 experience continues to be like that, it's going to be canceled before the next anniversary)
Compare that, say, to Amex offers, which post in 1-2 business days (and if they do not - a quick chat with customer service, and it posts right away)
Edit: read messages above. Sure wish I read those first before applying for this card. Very disappointed. Def. not closing my Citi Preferred (and if C1 experience continues to be like that, it's going to be canceled before the next anniversary)
The first time I used the credit, it came within 3 business days I think. But others have had different experiences. And though I love Amex, I've had absurdly long wait times and frustrating customer service experiences for some of their offers and bonus points too, so it's definitely not only a cap1 thing. Idk what causes delays like this, but all banks have such issues.
Nov 30, 2022, 10:38 pm
#188
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,619
In case people on here are not aware, it is now possible to call Cap1 travel to book Southwest flights. They show up on the portal, but (as is usually the case for Southwest) do not show the ticket prices. Interestingly, I think the Southwest ticket price is reflected in the price prediction tool, e.g. if the current lowest price is a Southwest price, it will show up on the tool even though you can't see it in the listing.
I was told Southwest bookings do earn 5x points this way, and they count towards the $300 credit. If nothing else, this should provide a reasonably good way to bank the credit: purchase a ticket for $300, cancel through Southwest to get flight credits with them. Southwest flight credits never expire, so this would be better than Delta etc., assuming you'll fly Southwest at some point.
I was told Southwest bookings do earn 5x points this way, and they count towards the $300 credit. If nothing else, this should provide a reasonably good way to bank the credit: purchase a ticket for $300, cancel through Southwest to get flight credits with them. Southwest flight credits never expire, so this would be better than Delta etc., assuming you'll fly Southwest at some point.
Dec 1, 2022, 8:03 am
#189
Join Date: Apr 2002
Posts: 2,936
My Venture X fee posted on 11/25, and my $300 credit reset a day or two later. I booked a $298 Main Cabin flight with Delta, with plans to cancel for an eCredit. When I tried to cancel, the Delta website gave me an error. Delta support chat said they could cancel it for me, but there would be a $50 external partner fee.
Thankfully, I was able to change my flight to a same-price flight on another day, without a fee (since it was Main Cabin). I was then able to cancel the flight for a full $298 eCredit.
If my travel credit posts in time (45 days after the last date on the statement where my fee was mention, apparently), then I will probably cancel my card for a refund. I also have a CSR and Amex Plat, and would rather get the double dip bonus on the travel credit and move on. I'm doubtful the 10k anniversary bonus points will post in time, but that will be a nice bonus if so!
Thankfully, I was able to change my flight to a same-price flight on another day, without a fee (since it was Main Cabin). I was then able to cancel the flight for a full $298 eCredit.
If my travel credit posts in time (45 days after the last date on the statement where my fee was mention, apparently), then I will probably cancel my card for a refund. I also have a CSR and Amex Plat, and would rather get the double dip bonus on the travel credit and move on. I'm doubtful the 10k anniversary bonus points will post in time, but that will be a nice bonus if so!
Dec 13, 2022, 8:43 pm
#190
Join Date: Dec 2022
Posts: 28
When booking from C1 travel site, there is no stay/night/points for the hotel stay. This may be the major reason we want to not book here.
Dec 13, 2022, 8:57 pm
#191
Join Date: Aug 2003
Location: Seattle, WA. USA
Programs: MR, AA, UA, DL, AVIS and growing
Posts: 1,172
My experience with other cards is that the "up to X billing cycles" is just a safety language. In particular when it says in the same paragraph, that the credit should post in 7 business days. Normally, if it does not post in the defined time - it does not at all (and I fully expect now to have to call and fight with C1 to get it). It's a new card to me, and the initial experience is not great.
Compare that, say, to Amex offers, which post in 1-2 business days (and if they do not - a quick chat with customer service, and it posts right away)
Edit: read messages above. Sure wish I read those first before applying for this card. Very disappointed. Def. not closing my Citi Preferred (and if C1 experience continues to be like that, it's going to be canceled before the next anniversary)
Compare that, say, to Amex offers, which post in 1-2 business days (and if they do not - a quick chat with customer service, and it posts right away)
Edit: read messages above. Sure wish I read those first before applying for this card. Very disappointed. Def. not closing my Citi Preferred (and if C1 experience continues to be like that, it's going to be canceled before the next anniversary)
My experience with Capital One was 3 business day credit of $200 travel charge(car rental).
I've read where some people with capital; One Venture X bring the VRBO charge have waited month or longer getting credit.
Canceled my Citi CC due the poor peromence of customer service and credit posting.
Dec 14, 2022, 5:02 am
#192
Join Date: Oct 2018
Posts: 1,652
Citi is far from perfect (my biggest annoyance with them is that they cheated me out of a new account bonus once, but I've learned my lesson and don't even try that with them anymore).
That does not absolve C1 of their responsibility. It's now been 1.5 months and the travel charge is still not even reflected in the $300 "widget" (so def. not refunded yet).
I am waiting for the next billing cycle (another 2 weeks), to call - but this is quite scammy on their part.
That does not absolve C1 of their responsibility. It's now been 1.5 months and the travel charge is still not even reflected in the $300 "widget" (so def. not refunded yet).
I am waiting for the next billing cycle (another 2 weeks), to call - but this is quite scammy on their part.
Dec 14, 2022, 9:25 am
#193
Join Date: Aug 2003
Location: Seattle, WA. USA
Programs: MR, AA, UA, DL, AVIS and growing
Posts: 1,172
Citi is far from perfect (my biggest annoyance with them is that they cheated me out of a new account bonus once, but I've learned my lesson and don't even try that with them anymore).
That does not absolve C1 of their responsibility. It's now been 1.5 months and the travel charge is still not even reflected in the $300 "widget" (so def. not refunded yet).
I am waiting for the next billing cycle (another 2 weeks), to call - but this is quite scammy on their part.
That does not absolve C1 of their responsibility. It's now been 1.5 months and the travel charge is still not even reflected in the $300 "widget" (so def. not refunded yet).
I am waiting for the next billing cycle (another 2 weeks), to call - but this is quite scammy on their part.
Capital One makes me sad as C1 VX card comes out $395 AF in NOV 2021, I enroll June 2022......now effective Jan 1 2023 lose PP dining credit as 70k SUB wasn't all that impressive
.As I said I had no problem with C1 on my car rental travel credit with 3 days of charge posted just think C1 travel portal is worthless.
Dec 22, 2022, 6:25 am
#194
Join Date: Apr 2002
Posts: 2,936
Why not just book a flight? I've booked a few dozen flights through the portal. Miles and elite status are earned with the airline. Never an issue, including delayed and changed flights.
Dec 22, 2022, 9:45 pm
#195
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952