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Empress Lounges (Which are Canadian's)

Empress Lounges (Which are Canadian's)

 

Old Oct 22, 99, 6:10 am
  #1  
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Empress Lounges (Which are Canadian's)

A problem arose for my mother using Empress lounge passes at Hong Kong airport this week. They said it was a shared facility and was the only "Canadian Airlines Empress Lounge" that you could not use the passes for.

I understand when it is an official AA or QF or BA lounge the agents not wanting to accept an Empress Lounge Pass but when it is a designated Empress Lounge, it seems that the pass should be accepted?

Anyone else had any experience with Empress Lounges that are shared facilities. Are the only real Empress lounges in Canada or is there one at LHR--are there any others?
BlondeBomber is offline  
Old Oct 22, 99, 6:17 am
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I see there is none listed for London but there is one for Bangkok (is that a shared facility like Hong Kong?)
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Old Oct 22, 99, 9:04 am
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Yes, it is shared with JAL.

Regards,
Empress
Andrew Yiu is offline  
Old Oct 22, 99, 9:12 am
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Empress Lounge in LHR is the KLM lounge, in which only Empress Lounge members (me) and pass holders (friend of mine) have to endure. Business Class and Gold/Platinum members can use the BA lounges.

The KLM lounge is raggedy, and is the first lounge that I've been to without a toilet. The nearest toilet was 5 minutes walk away, down 4 flights of stairs. What a pain. And it wasn't anywhere near the CP Toronto bound gate, but close to the CP Calgary bound gate.

Last time I was in Hong Kong, the Empress Lounge was the JAL Business Class lounge. This was prior to CX entering Oneworld. Has this changed ?
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Old Oct 22, 99, 10:36 am
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Yes, the Empress Lounge is the JAL Sakura Lounge in HKG.

Gold and Exec Plat members can use the larger CX lounges. But because Canadian's aircrafts are usually parked near Gate 44, it is a very long trek even from the underground train stop (until CLK authorities fix the new travellators). The Sakura Lounge is located within a stone's throw of the gate.

Bangkok's lounge is it's own.
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