New Egates, YYZ T1 Customs
#1
Original Poster
Join Date: Sep 2021
Programs: AC 50K, Bonvoy Titanium, Hilton Diamond
Posts: 14
New Egates, YYZ T1 Customs
Entering Canada Terminal 1 just got easier! CBSA is testing NEW eGates to deliver a smoother and faster border experience! Travellers 16+ can use eGates to confirm their identity & submit their customs/immigration declaration.
Anyone seen these yet?
Anyone seen these yet?
#4
Join Date: Jul 2008
Location: YYZ
Programs: Hilton Gold Mariott Gold Aeroplan E25K SAS Gold NEXUS
Posts: 1,308
Ya I've used those for Nexus. Hopefully that's just a picture to show them and they're not the same ones that are now shared between both Nexus and non-Nexus.
#6
Join Date: Mar 2016
Programs: AC SE
Posts: 1,505
I assume they are the same as the NEXUS ones. I have used them for NEXUS and they were certainly fast and easy. I'm hoping they are in a different spot, though, so that NEXUS still has dedicated lanes and kiosks.
Here's an announcement about the NEXUS eGates from a year ago to show they are the same "machines."
Here's an announcement about the NEXUS eGates from a year ago to show they are the same "machines."
#7
Join Date: Nov 2011
Location: YYZ
Programs: AC 50K, Bonvoy Platinum
Posts: 98
E-gates YYZ
Would love someone explain how the E-gates work and who can use them or register to use them??
Last edited by Adam Smith; Jun 30, 2022 at 10:47 am Reason: Move content to appropriate thread
#8
Join Date: Sep 2009
Location: YYZ
Programs: AC SE MM, Bonvoy Plat, Hilton G,Nexus, Amex MR Plat,IHG Plat
Posts: 4,422
Agree 100%, the whole point of ArriveCan app is to remove the burden of CBSA officers to deal with the potential delays in regards to screening for international passengers who need to be screened for COVID. The metering of deplaning passengers needs to be rectified ASAP and if a PAX has Nexus let them off the damn plane as there are no significant lines for NEXUS at Pearson and probably YUL and YVR.
Also the baggage offloading is a serious problem as we all have seen on the news recently. My own experience as I recently travelled with family members who insisted on checking bags was at YYZ the bags for our flight on different occassions were showing that they would be on carousel X and instead they were on carousel Z (with no indication on the Z carousel screens) seriously!!!! Only reason i looked on the other carousels is after 40 mins no bags at all had come up on carousel X so I decided to go on an "Easter egg hunt"
Would love someone explain how the E-gates work and who can use them or register to use them??
Also the baggage offloading is a serious problem as we all have seen on the news recently. My own experience as I recently travelled with family members who insisted on checking bags was at YYZ the bags for our flight on different occassions were showing that they would be on carousel X and instead they were on carousel Z (with no indication on the Z carousel screens) seriously!!!! Only reason i looked on the other carousels is after 40 mins no bags at all had come up on carousel X so I decided to go on an "Easter egg hunt"
Would love someone explain how the E-gates work and who can use them or register to use them??
#10
Join Date: Sep 2009
Location: YYZ
Programs: AC SE MM, Bonvoy Plat, Hilton G,Nexus, Amex MR Plat,IHG Plat
Posts: 4,422
Anyone can use them. It is currently a test so Canadian passport holders I believe but not sure. They are adjacent to the Nexus area in YYZ. Passport scan on the top on the glass. Nexus tap lower down.
#12
Join Date: Nov 2012
Location: BGI (ex-YYC, YYZ)
Programs: AC*G-E100K (once again)
Posts: 1,701
But the question is do you still have to speak to a CBSA border guard on the other side and hand them your passport? If so it negates all the automation benefits. Recently the CBSA guards have been checking all passports even if you are nexus!
#13
Join Date: Mar 2016
Programs: AC SE
Posts: 1,505
I went through them a few weeks ago with Nexus and had to speak to an agent (though that was still during the era of applying a green or pink sticker, so maybe that's changed now?), which seems to negate the primary benefit. But the line was much shorter at least.
#14
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,691
I went through last week and had a brief chat with an agent. No stickers at all during that passage…
#15
Join Date: Sep 2012
Programs: Aeroplan, Priority Club
Posts: 7
Has anyone used these gates if they wear glasses? l have very poor eyesight and last time I had someone with me that could tell me if I was the right distance from the camera. Obviously that will not always be the case, so can you leave your glasses on?
I had this problem with the old machines in the beginning but a CBSA agent said to leave the glasses on and after that it was not a problem.
I had this problem with the old machines in the beginning but a CBSA agent said to leave the glasses on and after that it was not a problem.