eTA confirmation with airlines
May 28, 2019, 11:54 am
#1
Original Poster
Join Date: May 2018
Location: Colorado (anywhere between DEN DMM BAH)
Programs: United MileagePlus, SkyMiles, AAdvantage, NEXUS
Posts: 3,029
eTA confirmation with airlines
Hello,
On my recent flight to Canada (through United), the check-in people didn't inquire about my eTA and later before we boarded, the person at the gate said if anyone has an eTA they should show her proof of it. I showed her the confirmation email I got from 2016 and that was enough, and she said it's a new policy that got implemented, stating showing my green card wasn't enough anymore, but didn't specify which entity implemented it. So I'm not sure if it's a United thing or a directive from the Canadian government. It certainly wasn't a thing last August when I last flew to Canada.
Has anyone else had any recent experience with needing to show proof of eTA before boarding?
On my recent flight to Canada (through United), the check-in people didn't inquire about my eTA and later before we boarded, the person at the gate said if anyone has an eTA they should show her proof of it. I showed her the confirmation email I got from 2016 and that was enough, and she said it's a new policy that got implemented, stating showing my green card wasn't enough anymore, but didn't specify which entity implemented it. So I'm not sure if it's a United thing or a directive from the Canadian government. It certainly wasn't a thing last August when I last flew to Canada.
Has anyone else had any recent experience with needing to show proof of eTA before boarding?
May 29, 2019, 4:25 am
#3
Join Date: Jun 2009
Location: London, United Kingdom
Programs: British Airways Gold
Posts: 2,635
Canadian Government explicitly says you don't have to prove it, just bring the passport
Do I have to print anything to prove that I have an eTA?
Do I have to print anything to prove that I have an eTA?
Jun 25, 2019, 10:05 am
#5
Join Date: Jul 2009
Programs: Miles and Smiles Elite Plus, Hilton Gold, Marriott Titanium
Posts: 474
I have a valid ETA but Air Canada is not allowing me to check in online on the basis that I do not have a valid ETA. I checked my ETA with the ETA checking tool and my ETA is valid till 2020. Has anyone encountered the same situation before?
Jun 25, 2019, 7:23 pm
#6
Join Date: Nov 2007
Location: YUL
Programs: Aeroplan
Posts: 446
Are you certain that you're entering the correct passport details? The ETA is linked to the passport number.
Jul 9, 2019, 11:28 am
#7
Join Date: Dec 2015
Posts: 71
I can never check-in for flights myself, as I cannot have an eTA as a permanent resident. It's a frickin' nightmare.
Last month I was staying at CDG airport and tried to show my PR card before showing up for the actual check in with my luggage and was sent over the entire terminal. The horror, the horror.
Last month I was staying at CDG airport and tried to show my PR card before showing up for the actual check in with my luggage and was sent over the entire terminal. The horror, the horror.
Jul 11, 2019, 5:22 pm
#8
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,612
I can never check-in for flights myself, as I cannot have an eTA as a permanent resident. It's a frickin' nightmare.
Last month I was staying at CDG airport and tried to show my PR card before showing up for the actual check in with my luggage and was sent over the entire terminal. The horror, the horror.
Last month I was staying at CDG airport and tried to show my PR card before showing up for the actual check in with my luggage and was sent over the entire terminal. The horror, the horror.
What airline were you flying? AF? I had a whole thread about my generic dissatisfaction with this.
Jul 15, 2019, 6:09 pm
#9
Join Date: Dec 2015
Posts: 71
I try to avoid AC like the plague due to their horrible track record in recognizing passenger rights. I generally fly EU carriers for EC261/2004 coverage. Within North America, I try Delta (SkyMiles Silver) and making the jump back to WestJet for domestic in Canada (closer ties with SkyTeam now).