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eTA confirmation with airlines

eTA confirmation with airlines

Old May 28, 19, 11:54 am
  #1  
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Join Date: May 2018
Location: Primarily NOVA (anywhere between IAD DCA DEN DMM BAH)
Programs: United MileagePlus, NEXUS
Posts: 277
eTA confirmation with airlines

Hello,

On my recent flight to Canada (through United), the check-in people didn't inquire about my eTA and later before we boarded, the person at the gate said if anyone has an eTA they should show her proof of it. I showed her the confirmation email I got from 2016 and that was enough, and she said it's a new policy that got implemented, stating showing my green card wasn't enough anymore, but didn't specify which entity implemented it. So I'm not sure if it's a United thing or a directive from the Canadian government. It certainly wasn't a thing last August when I last flew to Canada.

Has anyone else had any recent experience with needing to show proof of eTA before boarding?
Nayef is offline  
Old May 29, 19, 4:07 am
  #2  
 
Join Date: Oct 2015
Location: next to HAM
Programs: LH SEN, EB*S
Posts: 697
At check-in in HAM arlier this month (LH) I was just asked if I have a valid eTA - no proof required.
Boarding the actual FRA-YUL flight, noone asked at all.
Nayef likes this.
PAX_fips is offline  
Old May 29, 19, 4:25 am
  #3  
 
Join Date: Jun 2009
Location: London, United Kingdom
Programs: British Airways Gold
Posts: 2,475
Canadian Government explicitly says you don't have to prove it, just bring the passport

Do I have to print anything to prove that I have an eTA?
ajeleonard is offline  
Old May 29, 19, 6:23 am
  #4  
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Join Date: May 2018
Location: Primarily NOVA (anywhere between IAD DCA DEN DMM BAH)
Programs: United MileagePlus, NEXUS
Posts: 277
Seems like a United thing then. Thank you guys for the answers.
Nayef is offline  
Old Jun 25, 19, 10:05 am
  #5  
 
Join Date: Jul 2009
Programs: Krisflyer Gold, Hilton Diamond, SPG Gold, Marriott Gold, Accor Gold
Posts: 278
I have a valid ETA but Air Canada is not allowing me to check in online on the basis that I do not have a valid ETA. I checked my ETA with the ETA checking tool and my ETA is valid till 2020. Has anyone encountered the same situation before?
Lonsinla is offline  
Old Jun 25, 19, 7:23 pm
  #6  
 
Join Date: Nov 2007
Location: YUL
Programs: Aeroplan
Posts: 440
Originally Posted by Lonsinla View Post
I have a valid ETA but Air Canada is not allowing me to check in online on the basis that I do not have a valid ETA. I checked my ETA with the ETA checking tool and my ETA is valid till 2020. Has anyone encountered the same situation before?
Are you certain that you're entering the correct passport details? The ETA is linked to the passport number.
ls17031 is offline  
Old Jul 9, 19, 11:28 am
  #7  
 
Join Date: Dec 2015
Posts: 51
I can never check-in for flights myself, as I cannot have an eTA as a permanent resident. It's a frickin' nightmare.
Last month I was staying at CDG airport and tried to show my PR card before showing up for the actual check in with my luggage and was sent over the entire terminal. The horror, the horror.
YogiB is offline  
Old Jul 11, 19, 5:22 pm
  #8  
 
Join Date: Jan 2016
Location: YYZ
Programs: FOTSG Tangerine Ex E35k (AC)
Posts: 5,466
Originally Posted by YogiB View Post
I can never check-in for flights myself, as I cannot have an eTA as a permanent resident. It's a frickin' nightmare.
Last month I was staying at CDG airport and tried to show my PR card before showing up for the actual check in with my luggage and was sent over the entire terminal. The horror, the horror.
AC accepts PR card details at OLCI. AA, UA and LX do not. UA claims to on the website. Iíll be trying with BA next.

What airline were you flying? AF? I had a whole thread about my generic dissatisfaction with this.
jc94 is offline  
Old Jul 15, 19, 6:09 pm
  #9  
 
Join Date: Dec 2015
Posts: 51
Originally Posted by jc94 View Post


AC accepts PR card details at OLCI. AA, UA and LX do not. UA claims to on the website. Iíll be trying with BA next.

What airline were you flying? AF? I had a whole thread about my generic dissatisfaction with this.
I usually fly AF/KL.
I try to avoid AC like the plague due to their horrible track record in recognizing passenger rights. I generally fly EU carriers for EC261/2004 coverage. Within North America, I try Delta (SkyMiles Silver) and making the jump back to WestJet for domestic in Canada (closer ties with SkyTeam now).
YogiB is offline  

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