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Global Entry Machines at YYZ T1 now only passports

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Old Apr 30, 2019, 7:40 am
  #1  
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Join Date: Jan 2017
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Unhappy Global Entry Machines at YYZ T1 now only passports

Change from last week to this week. Put in Nexus card and got "Canadian Citizens must scan Canadian Passports for Global Entry" message. Of course this is the only time I did not have my passport with me. One uncomfortable interview later and I am through!
greatgretsch is offline  
Old Apr 30, 2019, 7:49 am
  #2  
 
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Thanks for the heads-up.
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Old Apr 30, 2019, 8:21 am
  #3  
 
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I didn't even know you could use the NEXUS card at those machines! Always used my passport.
Sopwith, Plumber and JoePendleton like this.
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Old Apr 30, 2019, 8:23 am
  #4  
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As this is a YYZ airport specific topic rather than Air Canada or Aeroplan specific matter it's been relocated to the Canada forum for further discussion.

tcook052
Air Canada forum moderator
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Old Apr 30, 2019, 8:30 am
  #5  
 
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Originally Posted by pprrff
I didn't even know you could use the NEXUS card at those machines! Always used my passport.
Ditto
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Old Apr 30, 2019, 8:38 am
  #6  
 
Join Date: Dec 2011
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Thanks for the heads-up. I only learned you can use Nexus at GE kiosk few weeks ago and tried once, now it's gone
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Old Apr 30, 2019, 9:44 am
  #7  
 
Join Date: Jul 2006
Location: YYZ/LHR/SFO/SIN
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Ran into this myself this morning. Is this just a temporary glitch? I asked an official near the machines, and he said Global Entry has "always required a passport". Not true, I've always used my Nexus card. Sometimes I don't even have my passport on me!
pilot007 is offline  
Old Apr 30, 2019, 1:20 pm
  #8  
 
Join Date: Aug 2008
Posts: 138
"The NEXUS card will be recognized by the Global Entry kiosks in Canada Preclearance locations only. When using the Global Entry kiosks in Canada Preclearance locations you can use your passport, U.S. Lawful Permanent Resident card or NEXUS card. You cannot use your NEXUS card at Global Entry kiosks outside of Canadian Preclearance locations. At all other ports, you will need to use your passport or U.S. Lawful Permanent Resident card. " https://www.cbp.gov/travel/trusted-t...sked-questions

They either changed the rules or it's a system error.

Last edited by yyzsfoflyer; Apr 30, 2019 at 1:21 pm Reason: additional info
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Old Aug 29, 2019, 10:44 am
  #9  
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Been using my NEXUS card at YUL and YVR kiosk at preclearance without issue.
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