Pearson delays persist
Jan 11, 2014, 6:14 pm
#61
Join Date: Nov 2008
Location: YYZ
Programs: SPG Plat,MR Plat Spire Plat/IC Amb, Choice Plat, BW Plat
Posts: 1,320
Now's the time for someone to bring up Pickering if YYZ is out of control and needs back-up. Expropiated land just crying for concrete since the 70's .
http://en.wikipedia.org/wiki/Pickering_Airport
Jan 11, 2014, 7:20 pm
#63
Join Date: Jan 2013
Location: CEB - primary/YVR -secondary
Programs: AC*Super Elite (100K) / PR*Elite / AY*Platinum (OWE) / SPG*Bonvoy Titanium (LTT)
Posts: 2,270
In YYZ right now from IST to YVR. Yes, been told it's IBM from India. Kiosk and online check-in is fine and for SE, to go directly to concierge desk.
Also been told that this will take a few more days. It's 930 PM here YYZ time so it's been going on awhile now.
Now my question is.....How will this affect aeroplan mileage credits? Will this be another fiasco again like what happened last June/July 2013????
Also been told that this will take a few more days. It's 930 PM here YYZ time so it's been going on awhile now.
Now my question is.....How will this affect aeroplan mileage credits? Will this be another fiasco again like what happened last June/July 2013????
Jan 11, 2014, 8:24 pm
#65
Join Date: Jan 2013
Location: CEB - primary/YVR -secondary
Programs: AC*Super Elite (100K) / PR*Elite / AY*Platinum (OWE) / SPG*Bonvoy Titanium (LTT)
Posts: 2,270
Jan 11, 2014, 8:35 pm
#67
Join Date: Dec 2001
Location: YYZ
Posts: 6,138
Sorry, I should have been clearer.
This is not an AC/IBM issue. AC systems are A-OK. OLCI and other online functions are totally operational. Kiosks too. Any workstation that is AC-owned is up and running. This is a 100% GTAA screw-up.
The affected systems are supported by SITA, but I openly admit IBM may be in the mix somewhere.
This is not an AC/IBM issue. AC systems are A-OK. OLCI and other online functions are totally operational. Kiosks too. Any workstation that is AC-owned is up and running. This is a 100% GTAA screw-up.
The affected systems are supported by SITA, but I openly admit IBM may be in the mix somewhere.
Jan 11, 2014, 10:02 pm
#68
Join Date: Jul 2001
Location: YYC
Programs: AC Basic, UA MP Gold, Marriott Gold Elite, SPG Gold, Amex Platinum
Posts: 3,008
SITAwould be the software provider but IBM does the IT systems support. SITA roll is to provide the software patch but its up to IBM to tst and install the package onto GTAA environment. IBM failed the installation an was not able o complete a successful rollback to previous version.
Jan 11, 2014, 10:03 pm
#69
Join Date: Apr 2007
Location: Toronto, Ont., Canada
Programs: Aeroplan; Marriott Platinum; IHG Platinum; Best Western Diamond
Posts: 2,151
Of course. After the screw-ups and lost of revenue, they need to make it up fast.
Oh, the review Rait ordered on GTTA will show this conclusion:
"A one year review of the GTTA operations order by the Conservative Government reveals that consultants can make lots of money doing a one year review of the GTTA"
Oh, the review Rait ordered on GTTA will show this conclusion:
"A one year review of the GTTA operations order by the Conservative Government reveals that consultants can make lots of money doing a one year review of the GTTA"
Jan 11, 2014, 10:17 pm
#70
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,791
Of course. After the screw-ups and lost of revenue, they need to make it up fast.
Oh, the review Rait ordered on GTTA will show this conclusion:
"A one year review of the GTTA operations order by the Conservative Government reveals that consultants can make lots of money doing a one year review of the GTTA"
Oh, the review Rait ordered on GTTA will show this conclusion:
"A one year review of the GTTA operations order by the Conservative Government reveals that consultants can make lots of money doing a one year review of the GTTA"
Jan 11, 2014, 10:24 pm
#71
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 23,791
Sorry, I should have been clearer.
This is not an AC/IBM issue. AC systems are A-OK. OLCI and other online functions are totally operational. Kiosks too. Any workstation that is AC-owned is up and running. This is a 100% GTAA screw-up.
The affected systems are supported by SITA, but I openly admit IBM may be in the mix somewhere.
This is not an AC/IBM issue. AC systems are A-OK. OLCI and other online functions are totally operational. Kiosks too. Any workstation that is AC-owned is up and running. This is a 100% GTAA screw-up.
The affected systems are supported by SITA, but I openly admit IBM may be in the mix somewhere.
Last edited by tcook052; Jan 12, 2014 at 9:41 am
Jan 12, 2014, 5:25 am
#72
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Jan 12, 2014, 5:58 am
#73
Join Date: Dec 2001
Location: YYZ
Posts: 6,138
I believe there are also financial considerations involved, as the workstations' upkeep is offloaded to GTAA, so the airlines have "power by the hour" cost control, paying the GTAA only for they facilities they use for the time period they use it.
The downside? Its the GTAA. As my grandma use to say, "these guys could screw up a one-float parade".
Last edited by tcook052; Jan 12, 2014 at 9:41 am
Jan 12, 2014, 6:10 am
#74
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
That's so kind of you. 
