Go Back  FlyerTalk Forums > Destinations > Americas > Canada
Reload this Page >

Rude Canadian immigration

Rude Canadian immigration

Reply

Old Feb 5, 11, 5:54 am
  #1  
Original Poster
 
Join Date: Aug 2010
Location: YQR
Programs: AC*E35 and decreasing
Posts: 657
Rude Canadian immigration

Just arrived in YYZ half an hour ago. I usually complain that immigration at Canadian airports is less pleasant than anywhere else; today, it was way beyond that, the official was plainly rude.

As a Canadian citizen, I find it very annoying that the border where I'm questioned the most is that of my own country. I'm not as versed a traveler as some people here, but still I have visited 40 different countries; and in none of them are immigration officials as unfriendly as in Canada.

Does anyone else have the same experience (or different, for that matter?)
tinchote is offline  
Reply With Quote
Old Feb 5, 11, 6:03 am
  #2  
 
Join Date: Jul 2004
Programs: AC.SE
Posts: 2,536
Originally Posted by tinchote View Post
Does anyone else have the same experience (or different, for that matter?)
On average I get asked more questions here than in other countries. I guess here they want to make sure I'm not trying to weasel my way in to collect welfare--or whatever it is they're so concerned about--even though I have a Canadian passport. They're not usually rude, though they're not usually friendly either.

Don't forget that they want to wring every last cent they can in taxes and duty out of you, too. Need to ask hard questions if they have any hope of finding that overage.

The best experience I had recently was in YVR, where I had my passport and customs form scanned at one of those automated kiosks. An agent at the head of the line looked at the documents for a couple of seconds, then waved me past the booths. No questions at all.
ylwae is offline  
Reply With Quote
Old Feb 5, 11, 6:16 am
  #3  
c_9
 
Join Date: Feb 2011
Location: YYZ
Programs: AC 25K only, he said through tears from the back of the aircraft...
Posts: 563
Since this is not AC-specific, I've asked a moderator to shift the thread over to the Canada forum. Good topic, just a better place for discussion of it.
c_9 is offline  
Reply With Quote
Old Feb 5, 11, 6:19 am
  #4  
Original Poster
 
Join Date: Aug 2010
Location: YQR
Programs: AC*E35 and decreasing
Posts: 657
Originally Posted by c_9 View Post
Since this is not AC-specific, I've asked a moderator to shift the thread over to the Canada forum. Good topic, just a better place for discussion of it.
Thanks, and sorry about that.
tinchote is offline  
Reply With Quote
Old Feb 5, 11, 6:21 am
  #5  
c_9
 
Join Date: Feb 2011
Location: YYZ
Programs: AC 25K only, he said through tears from the back of the aircraft...
Posts: 563
Originally Posted by tinchote View Post
Thanks, and sorry about that.
It's OK - very common to find threads in relevant-but-not-perfect spots! That's one of the things our moderators can help us with!
c_9 is offline  
Reply With Quote
Old Feb 5, 11, 6:40 am
  #6  
 
Join Date: May 2002
Location: West Coast
Programs: AA, WN, Hyatt, Club Carlson, HHonors, MRewards, CET, M Life
Posts: 1,957
Originally Posted by tinchote View Post
Does anyone else have the same experience (or different, for that matter?)
Went through YVR a few times, and the Canadian agents were polite and efficient.

As a U.S. citizen I hate to say it but my worst experiences were with the U.S. Customs agents at YVR - they were rude, mean, and power tripped.
PokerHammy is offline  
Reply With Quote
Old Feb 5, 11, 6:45 am
  #7  
 
Join Date: Sep 2003
Location: Thanks for the Memories !!!
Posts: 9,608
Originally Posted by c_9 View Post
It's OK - very common to find threads in relevant-but-not-perfect spots! That's one of the things our moderators can help us with!
So you are a long time FT'er with a new account ?
Q Shoe Guy is offline  
Reply With Quote
Old Feb 5, 11, 6:50 am
  #8  
Original Poster
 
Join Date: Aug 2010
Location: YQR
Programs: AC*E35 and decreasing
Posts: 657
Originally Posted by PokerHammy View Post
As a U.S. citizen I hate to say it but my worst experiences were with the U.S. Customs agents at YVR - they were rude, mean, and power tripped.
Well, as a comment on that, US agents are #2 in my list
tinchote is offline  
Reply With Quote
Old Feb 5, 11, 6:56 am
  #9  
c_9
 
Join Date: Feb 2011
Location: YYZ
Programs: AC 25K only, he said through tears from the back of the aircraft...
Posts: 563
Originally Posted by Q Shoe Guy View Post
So you are a long time FT'er with a new account ?
Yes - previous account had my last name in the username, so I've retired that one.
c_9 is offline  
Reply With Quote
Old Feb 5, 11, 6:57 am
  #10  
c_9
 
Join Date: Feb 2011
Location: YYZ
Programs: AC 25K only, he said through tears from the back of the aircraft...
Posts: 563
Originally Posted by tinchote View Post
Well, as a comment on that, US agents are #2 in my list
I was *shocked* recently when traveling to the US on business - I was not asked any questions by the US agent: literally, no questions at all. It was a bit weird. But a nice change.
c_9 is offline  
Reply With Quote
Old Feb 5, 11, 7:00 am
  #11  
Original Poster
 
Join Date: Aug 2010
Location: YQR
Programs: AC*E35 and decreasing
Posts: 657
Originally Posted by c_9 View Post
I was *shocked* recently when traveling to the US on business - I was not asked any questions by the US agent: literally, no questions at all. It was a bit weird. But a nice change.
You bet! That never every happened to me! It it the case in most countries, though.

One of my biggest surprises regarding immigration was in China, where the desk had a button that one could use to express where you were please with the agents behaviour.
tinchote is offline  
Reply With Quote
Old Feb 5, 11, 7:20 am
  #12  
sfo
 
Join Date: Aug 2006
Location: Vancouver, BC
Programs: UA MM *Gold, Accor Gold
Posts: 1,548
Thank god for Nexus.
sfo is online now  
Reply With Quote
Old Feb 5, 11, 7:38 am
  #13  
 
Join Date: Jan 2011
Programs: AC*SE
Posts: 16
Coming home from visiting family in PSP the customs officer in YEG asks me "How did you meet your grandmother?" I wish I was kidding.
Transpacifclyjaded is offline  
Reply With Quote
Old Feb 5, 11, 7:51 am
  #14  
 
Join Date: Sep 2010
Location: Earth
Programs: AC S100K (formerly AC*SE), AC 2MM, AMEX Plat, Marriott Platinum Elite
Posts: 1,469
Originally Posted by sfo View Post
Thank god for Nexus.
+1
2MM_Guy is offline  
Reply With Quote
Old Feb 5, 11, 8:02 am
  #15  
 
Join Date: Dec 2008
Location: PHL, NYC, DC
Posts: 9,414
Originally Posted by sfo View Post
Thank god for Nexus.
NEXUS was very rude to me too! It kept on refusing to recognize my eye scan!

Just remember customs and immigration staff are law enforcement officials, their objective is to question and see whether you are hiding things/secrets you should not be allowed to bring into Canada (ie. food, duty free over the value, money, illegal immigration/fraud etc)

Whenever investigation takes place (be it an vehicular accident, police stop, employee misconduct, suspicious product return at a store or customs/immigrations) their objective is to question and find out the truth. Far too often being friendly makes it hard to achieve that goal, makes it easier for a suspect to lie their way through and find it hard to enforce the rules.

Like dealing with anyone, keep it short, succinct, honest and factual.

In asian countries you have two departments, immigration (that stamps your passport) and customs that randomly inspects bags. In those places (behind the scenes) they have sniffer dogs, staff trained to review suspicious behavior and a mandatory second re-Xray scan upon arrival. Once you are selected to see customs in those countries, the law enforcement attitude/presentation is similar.

Last edited by global happy traveller; Feb 5, 11 at 8:08 am
global happy traveller is offline  
Reply With Quote

Thread Tools
Search this Thread
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: