Groupon Getaways Cancellation Policy?
Mar 31, 2013, 12:34 pm
#1
Original Poster
Join Date: Mar 2013
Posts: 26
Groupon Getaways Cancellation Policy?
IMO, Groupon's site is a little vague with regard to the getaway cancellation policy.
If I decide that I want to cancel my trip for "any" reason, will I get my money back?
Any experiences welcome!
If I decide that I want to cancel my trip for "any" reason, will I get my money back?
Any experiences welcome!
Mar 31, 2013, 4:43 pm
#2
In memoriam
Join Date: Sep 1999
Location: Dallas, TX
Posts: 1,697
You should email [email protected] and get it from the horse's mouth. In general, Groupons are not cancellable for just any reason.
Mar 31, 2013, 8:05 pm
#3
In Memoriam
Join Date: Feb 2000
Location: Easton, CT, USA
Programs: ua prem exec, Former hilton diamond
Posts: 31,801
Each deal is different. One for example will state
48hr cancellation notice required or fee up to Groupon price applies
and another
All cancellations subject to $25 fee; 15-day notice or fee of applicable one-night's stay up to Groupon price applies
Groupon is just passing the deal through, so whatever policy is probably set by the property. It should be fairly clearly listed under the fine print and details section of each offer, that's where those two lines were cut and pasted from.
48hr cancellation notice required or fee up to Groupon price applies
and another
All cancellations subject to $25 fee; 15-day notice or fee of applicable one-night's stay up to Groupon price applies
Groupon is just passing the deal through, so whatever policy is probably set by the property. It should be fairly clearly listed under the fine print and details section of each offer, that's where those two lines were cut and pasted from.