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Is Budget's Alleged Fraud in British Columbia, Canada Systemic?

Is Budget's Alleged Fraud in British Columbia, Canada Systemic?

Old Nov 27, 12, 11:03 pm
Original Poster
Join Date: Oct 2011
Location: YYZ/YHM
Programs: Marriott Ambassador, Air Canada P25, United Silver, Accor Gold, Others on Rotation
Posts: 254
Is Budget's Alleged Fraud in British Columbia, Canada Systemic?

Mods may merge this with the Vancouver thread if they deem it appropriate.

The National, Canada's major nightly news broadcast on the CBC (this is the equivalent of the BBC in the UK), has now done three separate stories on Budget scams arising from intentional overcharging for damage, etc.

Briefly - Budget employees have come forward across Birtish Columbia (mostly Vancouver) admitting to intentionally defrauding Budget customers across several locations.

Ongoing CBC comments from former Budget employees allude to the possibility of problems beyond British Columbia that is more systemic within Budget.

I have personally battled (successfully) negligent/intentional overcharging with Budget though I should admit that one of my more recent and eventful fights with Budget arose from a dispute with a British Columbian location which may now be part of this investigation.

Is what the CBC is uncovering the result of a single bad business man or is this a larger problem with Budget? Should I watch out for Avis? Is this a problem with car rental companies generally?

Some highlights from the November 27, 2012 broadcast:

Budget Former Employee 1: "The whole system in Budget is based on a commission."

Budget Former Employee 2: "This is pure greed - greed at it's best - you know I've had it up to here with greed."

Interviewer: "This sounds like fraud."

Budget Former Employee 3: "Because it was on purpose fraud is the right word . . . "

The CBC reports the government of British Columbia is investigating as are the Royal Canadian Mounted Police.

November 2, 2012

November 19, 2012

November 27, 2012
CanadianConnection33 is offline  
Old Dec 5, 12, 6:44 pm
Join Date: Nov 2011
Posts: 212
This happens at all franchise locations I had this happen at a hertz franchise!

This is another technique,
Employee: sorry sir can't find your reservations
Customer: look, here is my print out!
Employee: sorry, but i can book you a new reservations
Customer: wow why so expensive? ($100 above the original price)
Employee: that's the best i can do
Customer: what ever i need a car so...........

Then return time, even a pens point scratch is a damage claim!
fyaric is offline  

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