Baby in First

Old Jan 1, 09, 1:52 pm
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SRG
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Baby in First

Travelling to LAX on 26th Dec in First, the 1A and 1K were occupied by a mother and her young son, whilst the mother had her baby with her in her seat. The nanny was in 2K, and the father in 2A.

The problem was the baby wouldn't stop crying, and the mother insisted on walking up the aisles ssshhhing it, disturbing other passengers. I managed about 2 hours light sleep out of a 11 hour flight

I'm guessing the party were high flyers or celebs, not sure which, they were met by BA ground staff and given an escort on arrival.

My question is I feel my whole 1st First experience was seriously ruined by the experience, I'm hoping the return flight is a lot better.

Do you think there is any chance of getting miles from BA for this, or was I just unlucky? I paid 3,000 for the two seats for my partner and I (my seat was MFU), which I know is a fraction of the cost of a full fare first, but even still when you pay good money you expect First service, not a screaming baby
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Old Jan 1, 09, 2:00 pm
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I am very sorry to hear that you had a disturbed flight, I don't think there is any chance of BA giving you compensation. You are very unlikely to have had this happen to you again, I am afraid you will have to put it down to bad luck.
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Old Jan 1, 09, 2:10 pm
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Originally Posted by Can I help you View Post
I am very sorry to hear that you had a disturbed flight, I don't think there is any chance of BA giving you compensation. You are very unlikely to have had this happen to you again, I am afraid you will have to put it down to bad luck.
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I agree with the first half of your post.

Not sure about it not happening again though. Inconsiderate parents appear to be becoming more prolific.

I'm not saying that the mother was inconsiderate for bringing her baby into First as such - it's the fact that she walked up and down with a crying baby and disturbing other passengers that I find inconsiderate.

One of my recent flight had two mothers with two unruly, noisy children who proceeded to annoy the whole cabin by screaming and bashing on seats etc, and mothers shouting at them (but doing nothing other than shouting). I normally sleep very well on flights but on that one, I only got 15 min x 4 time or so, during a 13 hour flight. I thought those mothers were very inconsiderate because they knew other passengers were annoyed - a lot of them glared at them (it wasn't me, I was sitting a few rows behind them) - but hardly did anything about their brats.
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Old Jan 1, 09, 2:13 pm
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Did you speak to the CSD at the time ?

A crying baby is unfortunate, but little you can do about it. However, walking up and down the cabin in F is definitely an unreasonable disruption if it goes on for more than 10-15 minutes.

At the time, once the situation became clear, it would have been reasonable to ask to move back to CW and get a refund of your miles from the MFU - though I can't comment on your chances of success even on such a reasonable request.

All that said, it is definitely worth asking for your MFU miles back - what have you got to lose ?

Originally Posted by AusEuroFlyer View Post
Not sure about it not happening again though. Inconsiderate parents appear to be becoming more prolific.
Not my experience in BA F. Very unusual to see kids in BA F at all, and I think I've only ever see one baby in BA F ever, and in that case both mother and baby were great, and no bother at all.

Last edited by dgwright99; Jan 1, 09 at 2:19 pm
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Old Jan 1, 09, 2:38 pm
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SRG - I realise it's very difficult to stop babies crying sometimes and I guess the mother tried by walking it up and down, but I feel for you it must have been so disappointing to have a flight you'd looked forward to disturbed like this. It's happened to me a few times, albeit in CW, and is very frustrating.

This reminds me of a post I saw recently from, I believe, The Saint where he thought that babies should not be allowed in F. I really do believe when people pay so much (and even using miles means you will have invested a lot of money in BA in the past) they should be able to enjoy some quiet which, unfortunately, isn't always the case where babies are involved.

I doubt that BA will give you any compensation as they have no control over a baby crying in F, though it might be worth a try.
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Old Jan 1, 09, 2:43 pm
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Considering that the Sun reported that English holiday makers were entitled to compensation due to too many Germans being around, a crying baby should be a reason, too.
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Old Jan 1, 09, 3:02 pm
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Originally Posted by sunrisegirl View Post
SRG This reminds me of a post I saw recently from, I believe, The Saint where he thought that babies should not be allowed in F. I really do believe when people pay so much (and even using miles means you will have invested a lot of money in BA in the past) they should be able to enjoy some quiet which, unfortunately, isn't always the case where babies are involved.
I agree.
Club is as far as I would go with the little one.
On a recent flight to TLV we were in J with little miss clubman (5 months old) and the crew kept going on about how fantastic she was (she cried once for about 2 minutes during decent into TLV) and telling us about a baby in First that did not stop crying the whole flight.

I simply would not take the risk...
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Old Jan 1, 09, 3:09 pm
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Originally Posted by dgwright99 View Post


Not my experience in BA F. Very unusual to see kids in BA F at all, and I think I've only ever see one baby in BA F ever, and in that case both mother and baby were great, and no bother at all.
Sorry, I should have made clear that I was making a general comment about inconsiderate parents becoming more prolific. I wasn't specifically commenting on BA F.

I just notice that there is an increasing number of parents who seem to fail to notice that their behaviour and their children's behaviour can adversely affect other people's comfort. It reminds me of an article about the decline in people's manners that I recently read in Telegraph.

Last edited by AusEuroFlyer; Jan 1, 09 at 4:32 pm Reason: Dodgy grammar
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Old Jan 1, 09, 3:30 pm
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There we go again.... Usual thread. It's public transport. Even though First is special to some of you, it's just public transport and for some it is nothing special. Most nuisance I have on planes is from male colleagues drinking and talking through a flight. Let's make a special cabin for those.

If you want to know who you travel with then buy or charter a plane or book the cabin (which can be done).
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Old Jan 1, 09, 3:57 pm
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On my most recent flight in F on LX I had a mother and father with very young twins in the same row. I knew it was going to be trouble the moment an "amuse bouche" flew past me into the aisle.

The dad was trying hard to hold the fort while mum decided it was time to catch up on her movie watching.

I'm not moaning though, it was an op up at the gate. When I got on board I mentioned to the Maitre de Cabine that the Gods must have been smiling on me that morning. After my neighbours pitched up I remember thinking what a sense of humour the Gods had....
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Old Jan 1, 09, 4:05 pm
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Why don't you instead look for an airline that does not allow babies in First, Lufthansa used to have a minimum age requirement of 12, 20 years ago.

If you are so concerned about the poor service with the amount of money you spent then fly Y or J, it is a risk you run and can hardly complain knowing full well that there was a chance this could happen.

Get over it, there are cooler people than you out there.

P.S. Would you complain as well if a famous person was on there drunk or a celebrity behaving badly or would you rather run to your friends with a guess what I saw?
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Old Jan 1, 09, 4:07 pm
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Originally Posted by jplondon View Post
There we go again.... Usual thread. It's public transport. Even though First is special to some of you, it's just public transport and for some it is nothing special. Most nuisance I have on planes is from male colleagues drinking and talking through a flight. Let's make a special cabin for those.

If you want to know who you travel with then buy or charter a plane or book the cabin (which can be done).
Meh, Qantas think I am taking the piss every time I have tried to book their F cabin, I even got hold of the 'head of reservations' who laughed then I said I will put it on my credit card and told me to stop wasting their time.

Yes you can say charter, try and charter an intecontinental jet out of SA.
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Old Jan 1, 09, 4:07 pm
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What any LH traveler should carry is some malleable wax earplugs. They will block an airhorn at twenty feet. If you want to guarantee blocking noise out on a plane, they are essential.
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Old Jan 1, 09, 4:15 pm
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Unfortunately this is always a contentious issue. There are those who feel children should be able to go anywhere and do as they like and there are others who are happier when they're not around. As the saying goes, "you can't please all the people all the time"

But why are some so rude about those of us who like to enjoy some quiet without having children around screaming. My father, who is less outspoken than me (sometimes ) always says "why should everyone else have to endure somebody elses child?" I agree.

Yes, some adults can be annoying when they talk loudly but generally they don't scream for hours on end. And if they get out of control the crew will deal with the issue. Rightly or wrongly the crew seldom get involved when children scream during a flight.

AusEuroFlyer made a good point with his statement:

....... there are an increasing number of parents who seem to fail to notice that their behaviour and their children's behaviour can adversely affect other people's comfort. It reminds me of an article about the decline in people's manners that I recently read in Telegraph.

A lot of my colleagues are parents and 95% of them admit they're so used to their children's noise they no longer hear them and just ignore them. Others are not so fortunate so please try and see it from both sides.

And yes, it is public transport but that doesn't mean people should be happy about screaming

(OK, sit back and wait for everyone to insult me and call me a child hater )
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Old Jan 1, 09, 4:25 pm
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Originally Posted by sunrisegirl View Post

But why are some so rude about those of us who like to enjoy some quiet without having children around screaming. My father, who is less outspoken than me (sometimes ) always says "why should everyone else have to endure somebody elses child?" I agree.
Then they should charter a jet, a fact of life is that children fly. There is no way to get around it apart from charter or buy your own. You can also get the head FA to have a word or in fact chat to the parent, it may shock them into doing something.

This is nonsense, we all know kids fly F, as we all know their are laws against speeding. If the airline said no kids in F and there was one then complain.
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